Agency Manager

Role & responsibilities

Key accountability

• Recruit qualified agents

• Conduct weekly / monthly meeting to review

performance, disseminate Company information , address common problems and concerns and rally the team to achieve goals

• Set weekly production target for team of agents
• Identify agents development needs and work with

Training Department to schedule appropriate technical ,product and skills training

• Accompany agents on customer visits to support and

improve sales skill

• Develop agents in line with career development / training

requirements of the Company

• Responsible for the activisation of the agents
• Motivate by providing support , recognizing good

performers and arranging appropriate team-buildingactivities

• Review agent performance against target and identify

training needs

• Ensure agents work in accordance with Company

standards, the regulation and ethics and maintainlicensed status

• Make necessary decisions based on agent performance
• Handle complaints in a timely and professional manner
• Host events for customers to develop new and long-term

relationship Key customers /stakeholders LAs, Branch Sales Manager, Training Manager, ChannelOps Reporting Manager Branch Sales ManagerQualification At least Graduation (MBA is preferred)Experience • 2+ years • At least 1 years of experience in Sales.• Experience in Life Insurance would be an addedadvantage.• People with entrepreneur (own small business orbusiness background) mindset and strong localnetwork will be preferred

Preferred candidate profile