Advanced Application Engineer

Job Description

Project Role : Advanced Application Engineer Project Role Description : Utilize modular architectures, next-generation integration techniques and a cloud-first, mobile-first mindset to provide vision to Application Development Teams. Work with an Agile mindset to create value across projects of multiple scopes and scale. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Advanced Application Engineer, you will utilize modular architectures, next-generation integration techniques, and a cloud-first, mobile-first mindset to provide vision to Application Development Teams. You will work with an Agile mindset to create value across projects of multiple scopes and scale. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to design, develop, and implement application solutions. Troubleshoot and resolve complex technical issues related to application functionality. Develop and maintain technical documentation for applications and systems. Participate in code reviews to ensure adherence to coding standards and best practices. Stay updated with the latest industry trends and technologies to provide innovative solutions. Assist in the testing and quality assurance of applications to ensure optimal performance and user experience. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management. Strong understanding of ITIL processes and best practices. Experience in incident management, problem management, and change management. Good To Have Skills:Experience with IT service management tools such as ServiceNow or Remedy. Knowledge of IT infrastructure components and their interdependencies. Familiarity with ITIL framework and its application in service desk operations. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Kolkata office. A 15 years full-time education is required. Qualifications 15 years full time education