Job Summary
We are seeking a dynamic and experienced professional to join our team as an Application Development Technical Specialist. The primary responsibility of this role is to work with customers and business teams to lead new applications, generate specifications, and replicate successful applications across local and global markets. In addition, the candidate will introduce new products to customers, work closely with the global team on grade translation, technology transfer, and knowledge building, and address customer processes and complaints. Responsibilities also include designing and developing demo tools, publishing technical bulletins on successful applications, conducting application-related testing, providing training on Avient materials, and modifying grades to meet customer requirements. Furthermore, active participation in resolving customer complaints is essential. The role involves assisting R&D and sales teams through comprehensive testing plans, procedures, data analysis, and effective communication of results with customers. The ideal candidate should possess 46 years of customer-facing experience in technical service and application development, strong analytical skills, and the ability to manage complex projects across diverse teams.
Responsibilities
- Lead customers and business teams in generating new business through application development, process optimization, replication, and specification wins.
- Develop formulations for new applications in accordance with customer specifications, quality standards, and operational goals.
- Document and prepare product specifications, integrating Avient products and services into customer applications
- Provide technical support to customers and commercial teams before and after sales, including application guidance, specification interpretation, process guidelines, and technical presentations.
- Troubleshoot processing challenges and address customer complaints; investigate and resolve issues using a pragmatic, scientific approach, ensuring timely responses to customers without escalation. Create technical data sheets
- Lead and coordinate plant technical trials and transfers; process testing plans, data analysis, and communication of results.
- Develop demo tools and value-selling tools for customers.
- Publish technical bulletins of successful application.
- Act as a reservoir of technical information, bringing the voice of customers to new technology introduction teams or supporting commercial teams with new product trials and customer feedback.
- Participate in the scale-up process and provide support to the plant team as needed
- Ensure all activities align with safety & health principles, proactively fostering a safe working environment and assessing potential hazards, while adhering to ethical business policies.
- Understand customer needs and technical specifications to select the right material solutions based on functional and service requirements.
- Willingness to travel across India on short notice, up to 40% travel time.
- Other projects and duties as assigned.
Qualifications
- Master&aposs degree in polymer science/engineering, material science, or a related field. B. Tech with relevant experience will also be considered.
- 4-6 years of experience in a customer-facing role, with extensive exposure to polymer processing methods, particularly extrusion and injection moulding.
- In-depth knowledge of engineering plastics and thermoplastic elastomers.
- Industry awareness in healthcare, automotive, or consumer sectors is highly desirable.
- Exceptional oral, written communication, and presentation skills.
Additional Requirements
- Strong business acumen and analytical mindset.
- Self-motivated with the ability to work with minimal supervision.
- Exceptional oral, written communication, and presentation skills.
- Complex problem-solving skills, adept at translating customer needs into solutions.
- High technical aptitude.
- Team player with a proactive attitude. Excellent organisational skills.
About Us
Our purpose at Avient Corporation is to be an innovator of materials solutions that help our customers succeed, while enabling a sustainable world.Innovation goes far beyond materials science; its powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether youre a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, youll find your place at Avient.Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough!We believe that all of our global employees are leaders and that the six most important behaviors for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business.By
playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avients strategic goals, to meet our customer needs, and to accomplish your career goals.
At Avient, we believe a wide variety of thoughts, ideas and backgrounds gives us the creativity to be successful in a rapidly changing world. In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions on hiring, promotion, development, compensation or advancement are based solely on a persons qualifications, abilities, experience and performance.
