Admissions & PR head

As the Admissions & Parent Relations Head, your role is crucial in driving enrollment growth, fostering parent partnerships, and ensuring exceptional front-office and parent experiences at the school. You will collaborate with cross-department teams to design and implement admissions strategy, oversee parent engagement, and enhance the overall school experience. Your responsibilities include: - Designing and implementing annual admissions plans aligned with school goals. - Leading the admissions team in conducting parent counseling sessions and converting leads to successful enrollments. - Maintaining accurate admissions databases and ensuring timely compliance with regulatory requirements. - Organizing parent orientation sessions for new admissions. - Serving as the first point of contact for all parent grievances and queries. - Efficiently categorizing, escalating, and resolving issues across various domains. - Counseling dissatisfied parents, handling transfer certificate (TC) requests, and ensuring retention. - Implementing and analyzing parent satisfaction surveys, reporting insights for continuous improvement. - Developing SOPs for front desk staff responsibilities and conducting regular staff training. - Monitoring arrival and dispersal processes to ensure student safety. - Collaborating with all departments for smooth execution of school events, trips, competitions, and visits. - Coordinating logistics and hospitality arrangements for guests and students during events and excursions. Profile Requirements: - Graduate/Postgraduate, preferably in Education, Business, or equivalent. - Minimum 1/2 years of relevant experience in educational administration, sales, or parent relations. - Strong interpersonal, problem-solving, and organizational skills. - Fluency in English and Hindi; knowledge of additional languages will be a plus. - Proficiency in MS Office, CRM software, and admissions platforms. The salary bracket for this position is 5 LPA to 6.5 LPA, commensurate with experience and journey.,