Admissions Counselor

Admissions Counsellor

Position: Admissions Counsellor

Location: Pallavi International School, Sagar Road

Experience: 13 years (School/EdTech/Customer-facing experience preferred)

Qualification: Bachelor's degree; MBA preferred but not mandatory

Role Overview

We are looking for a proactive and student-focused Admissions Counsellor to guide prospective parents and students through the admission process. The ideal candidate will represent the school with professionalism, provide accurate information, and ensure a smooth and positive admissions experience.

Key Responsibilities

• Handle enquiries via calls, walk-ins, emails, and social media, providing detailed information about the school and its programs.
• Counsel parents and students, showcasing the school's offerings, facilities, curriculum, and unique strengths.
• Manage end-to-end admissions process, including follow-ups, documentation, registrations, and conversions.
• Maintain and update enquiry and admissions data in the system on a timely basis.
• Coordinate and assist with school tours, interactions, and orientation programs for prospective parents.
• Support admission campaigns, events, and open houses organized by the school.
• Ensure a warm, professional, and positive experience for every parent visiting the campus.
• Achieve admission targets while maintaining strong relationships with parents.

Qualifications & Skills

• 13 years of relevant experience in admissions, counselling, customer service, or front-office roles.
• Excellent communication and interpersonal skills.
• Strong persuasion, follow-up, and relationship-building abilities.
• Ability to handle multiple enquiries and work in a fast-paced environment.
• Good proficiency in MS Office and basic computer operations.
• Pleasant personality, patience, and empathetic attitude.