Admission Officer

Admission Counsellor

Company:

About UNext

UNext is a next-generation online learning organization focused on transforming the higher education ecosystem. Our mission is to improve access, affordability, quality of education, and learner outcomes by leveraging technology.

UNext is Indias first ed-tech company to provide end-to-end learning and assessment solutions in the online space. With best-in-class content and a robust technology stack, we offer online courses, digital and online assessments, and student engagement tools. Our mobile-first LMS platform replicates the on-campus experience through immersive learning, synchronous and asynchronous courses, modern pedagogy, online assessments, alumni access, and expert academic support.

Role Overview

The Admission Counsellor plays a key role in achieving customer acquisition and revenue growth goals. The role involves counselling students and parents, understanding learner needs, and converting leads into enrollments.

Key Responsibilities

• Source new sales opportunities through inbound lead follow-ups and outbound cold calls and emails
• Counsel students and parents regarding courses, admissions, and enrollment processes
• Understand student requirements and recommend suitable programs
• Drive student admissions and consistently achieve assigned targets
• Close sales and meet monthly/quarterly quotas
• Provide one-on-one support to students during course selection and application process
• Assist students in completing documentation required for admissions
• Coordinate efficiently with applicants and parents to ensure timely application processing
• Maintain accurate records of interactions using CRM tools
  

Eligibility & Skills Required

• Ability to empathize with students and parents and build strong relationships
• Strong inclination to work in a target-driven sales environment
• Proven experience in converting leads into enrollments/sales
• Prior experience working with CRM systems
• Fluency in English and Hindi (mandatory)
• Strong listening, communication, and presentation skills
  

Preferred Candidate Profile

• Experience in EdTech, higher education admissions, or inside sales is an advantage
• Goal-oriented with excellent interpersonal skills