Admission Counselor

Job Title: Admission Counselor

Location: SSIM Campus Dwarka Delhi/Sector-2 Noida (UP)

Job Type: Full-time

Department: Admissions/Marketing

Reports to: Admission Manager / Director of Admissions

Job Summary:

We are looking for a dynamic and motivated Admission Counselor to join our team. The ideal candidate will be responsible for guiding prospective students through the admissions process, answering inquiries, conducting interviews, and helping them make informed decisions about their educational goals. The counselor will serve as a key liaison between the institution and potential students, representing the organization with professionalism and integrity.

Key Responsibilities:

• Respond to inquiries from prospective students and parents via phone, email, in-person, or online platforms.
• Provide detailed and accurate information about programs, courses, tuition fees, scholarships, admissions criteria, and application deadlines.
• Follow up on leads and applications to ensure successful conversion of inquiries to enrollments.
• Counsel students on career paths, program selection, and higher education options that align with their goals.
• Conduct campus tours, virtual counseling sessions, and attend education fairs/seminars/webinars.
• Maintain and update student records in the CRM/database system.
• Assist students throughout the application and enrollment process, including document verification, entrance exams and payment processes.
• Build and maintain strong relationships with students, parents, and consultants.
• Collaborate with the marketing and outreach team to support promotional campaigns and student recruitment drives.
• Prepare and present regular reports on enrollment statistics and lead conversion performance.
• Meet or exceed individual and team admission targets.

Qualifications:

• Bachelor’s degree in Education, Marketing, Communication, or a related field. Master’s also can apply.
• 1–3 years of experience in admissions, counseling, sales in education field
• Excellent verbal and written communication skills in English (other regional languages are a plus).
• Strong interpersonal and persuasive skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency in MS Office and CRM tools.
• Knowledge of the education sector, academic programs, and career guidance.

Preferred Attributes:

• Empathetic and student-centered approach.
• Goal-oriented with a passion for education and helping students succeed.
• Flexibility to work evenings and weekends during peak admissions seasons.
• Strong public speaking and presentation skills.

Compensation & Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional development and training.
• Dynamic and inclusive work environment.

Job Title: Senior Admission Counselor

Location: [Insert Location]

Job Type: Full-time

Department: Admissions / Student Recruitment

Reports to: Head of Admissions / Director of Enrollment

Job Summary:

We are seeking an experienced and proactive Senior Admission Counselor to lead and support student recruitment initiatives. The ideal candidate will manage the end-to-end admission process, mentor junior counselors, and play a strategic role in achieving the institution's enrollment goals. This role requires a balance of counseling expertise, data-driven decision-making, and team leadership.

Key Responsibilities:

Counseling & Student Engagement:

• Serve as the primary point of contact for high-value prospects and parents, offering expert advice on academic programs, career pathways, admission criteria, and financial aid.

• Guide students through the complete admission lifecycle—from inquiry and application to enrollment and onboarding.

• Conduct one-on-one and group counseling sessions (in-person/virtual).

• Represent the institution at education fairs, seminars, webinars, and school visits.

Team Leadership & Training:

• Supervise and mentor a team of junior admission counselors.

• Train new team members on counseling techniques, CRM usage, and institution-specific knowledge.

• Monitor individual counselor performance and provide feedback for improvement.

Process Management:

• Ensure timely follow-ups with leads and consistent tracking of student progress in CRM systems.

• Application processing, documentation, eligibility checks, and coordination with academic departments.

• Work closely with operations and finance teams to streamline admissions and fee-related workflows.

• Achieved the admission target weekly/monthly basis

Strategy & Reporting:

• Contribute to the development and execution of annual student recruitment strategies.

• Analyze lead data, conversion rates, and market trends to identify growth opportunities.

• Generate weekly/monthly reports on admissions and suggest improvements to enhance performance.

Qualifications:

• Bachelor’s degree in Education, Marketing, Business Administration, or related field (Master’s preferred).

• Minimum 3–5 years of experience in student counseling, admissions, or education sales.

• Proven track record in meeting or exceeding enrollment targets.

• Strong understanding of higher education systems, career counseling, and admissions processes.

• Excellent communication (verbal & written) and interpersonal skills.

• Proficient in CRM tools, MS Office, and virtual conferencing platforms.

Preferred Skills & Attributes:

• Leadership qualities with the ability to mentor and motivate a team.

• Empathetic, student-centric approach to counseling.

• Strong organizational and multitasking abilities.

• Adaptability to work in a fast-paced, target-driven environment.

• Familiarity with domestic education landscapes.

Compensation & Benefits:

• Competitive salary with performance-based incentives.

• Learning & development opportunities.

• Career growth path to leadership roles.

• Dynamic and collaborative work culture.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person