Admission Counselor cum Career Counselor

Job Title: Admission Counselor cum Career Counselor
Location: [New Delhi]
Department: Admissions / Career Services
Reports to: Center Head / Institute Director
Employment Type: Full-Time

Job Summary:

We are seeking a dynamic and results-driven Admission Counselor cum Career Counselor to join our IT training institute. The ideal candidate will be responsible for guiding prospective students through the admissions process and providing career counseling to help them choose suitable IT courses aligned with their career goals. This dual role requires excellent communication, interpersonal, and counseling skills along with a good understanding of the current IT job market and tech trends.

Key Responsibilities:Admissions Counseling:

• Handle inquiries from prospective students via calls, emails, walk-ins, and online platforms.
• Provide detailed information about courses, curriculum, fee structure, duration, certification, and placement support.
• Follow up with leads and convert them into admissions through persuasive and consultative communication.
• Maintain accurate and updated student records using CRM systems.
• Organize campus tours, information sessions, and webinars.

Career Counseling:

• Assess students’ educational background, career goals, and interests to recommend suitable IT training programs (e.g., Data Science, Cybersecurity, Full Stack Development, Cloud Computing, etc.).
• Stay updated with industry trends, job roles, and skill requirements to provide current and relevant career guidance.
• Assist students with resume preparation, interview readiness, and job placement guidance.
• Liaise with placement teams and industry partners to align student training with market needs.

Qualifications and Skills:

• Bachelor's degree in Counseling, Education, IT, or related field. Master’s degree is a plus.
• Minimum 1-3 years of experience in counseling, preferably in education or training industry.
• Strong understanding of IT training programs, certifications, and job roles.
• Excellent verbal and written communication skills in English (additional local languages are a plus).
• Strong interpersonal and problem-solving abilities.
• Familiarity with CRM software, MS Office, and digital communication tools.

Preferred Attributes:

• Empathetic and student-focused approach.
• Goal-oriented and self-motivated.
• Comfortable working in a fast-paced, target-driven environment.
• Knowledge of the IT job market and hiring trends.

Key Performance Indicators (KPIs):

• Number of leads converted to admissions.
• Student satisfaction with counseling services.
• Placement success rate of guided students.
• Timely and accurate reporting and data maintenance.

Salary & Benefits:

• Competitive salary based on experience and performance.
• Performance-based incentives/bonuses.
• Professional development opportunities.
• Access to training programs and certifications.
• Supportive team and growth-oriented environment.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

• Day shift

Work Location: In person