Admission Counsellor

Job Description

Company Description upGrad, founded in 2015, is a leading online education provider dedicated to empowering career success for a global workforce. With a learner base of over 3 million across 100+ countries and 300 university partners, upGrad offers a range of programs from undergrad courses to executive degrees. The company has a robust enterprise business serving 1000 companies worldwide and is recognized as Asia's higher EdTech leader. Job Description * Role Summary - The ideal candidate for this role is that you are a proven sales performer adept in direct-to consumer consultative sales. You are comfortable working with high ticket size products that require focused nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team. What will you be doing? Being a mentor and guide, who potential learners can look up to for career advice. Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyze their career. Carrying weekly enrolment/revenue and collection targets. Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning. Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management. Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for? Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills. Hardworking Individuals with high dedication and extreme determination. Experience in EdTech sales would be an advantage. Rockstar sales performers with proven track records. Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy. Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines. Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets. Passion for always delivering the highest levels of customer service. Basic proficiency in MS Office Suite is required. Desired Characteristics Bachelor's Degree Strong verbal communication skills; ability to manage outcomes through influencing and persuading others Excellent written communication skills; ability to create effective communication in response to unique situations Organizational and time-management skills; work under pressure and deliver multiple tasks against competing and tight deadlines Strong attention to detail and ability to produce error-free work Clear thinker and skilled problem solver Job Location - Hyderabad Salary Bar - 7-8.5LPA+variables Joining Date - Immediate Position - Associate - COS sales Experience preferred - 4 years - 7 years