Admission Counsellor

Responsibilities

• Making calls to potential clients or students to introduce services, programs, or opportunities.
• Providing detailed information about products, services, or educational programs, answering questions, and addressing concerns.
• Building rapport with individuals over the phone to create a positive and engaging experience.
• Understanding the needs and goals of individuals to offer tailored advice and guidance.
• Identifying potential customers or students and guiding them through the sales or enrollment process.
• Making follow-up calls to nurture leads and ensure continued engagement.
• Maintaining accurate records of interactions, inquiries, and follow-up actions.
• In some cases, achieving and exceeding individual and team sales targets
• Guide prospective students through the admissions process
• Provide accurate information about programs, admission requirements, and career opportunities
• Conduct one-on-one sessions with students to understand their goals and interests
• Organize and participate in recruitment events.
• Collaborate with other team members to achieve enrollment targets
• Stay up-to-date with industry trends and developments in education

Qualifications

• Bachelor's degree in a relevant field
• Proven experience in admissions counseling or a related role
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to work independently and in a team
• Good organizational and multitasking abilities
• Proficient in using CRM software and MS Office suite
• Knowledge of educational programs and admission requirements
• Understanding of career opportunities in various fields

Skills

• Strong communication skills
• Interpersonal skills
• Customer service orientation
• Organizational skills
• Multitasking abilities
• CRM software proficiency
• MS Office proficiency
• Knowledge of educational programs
• Understanding of admission requirements
• Familiarity with career opportunities in various fields

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus

Work Location: In person