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Sarvodaya Hospital
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Admission Counsellor

Admission Counsellor

Sarvodaya Hospital

2 - 7 years

2 - 4 Lacs

Faridabad

Posted:2 months ago| Platform:

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Skills Required

Admission Counselling Patient Counselling Patient Care Healthcare Operations Communication Skills Admissions Counselling Financial Operations Medical Terminology

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Counsel patients and their families regarding hospital admission procedures, room categories, and treatment plans. Provide detailed information on estimated costs, insurance coverage, and payment options. Coordinate with doctors, nurses, and administrative teams to ensure a seamless admission experience. Collect and verify patient documents (ID proof, insurance papers, medical reports, etc.). Enter patient data accurately into the Hospital Information System (HIS). Handle queries regarding billing, insurance claims, and pre-authorizations. Guide patients to the appropriate departments or hospital wings. Maintain confidentiality and uphold patient rights at all times. Provide emotional support to patients and relatives during stressful situations. Follow up on pre-admission formalities and assist in emergency or walk-in admissions. Preferred candidate profile Excellent communication and interpersonal skills. Proficient in local language(s) and English. Basic knowledge of hospital systems and medical terminology. Strong organizational and multitasking abilities. Familiarity with insurance processes and patient billing is an advantage

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