Admission Counsellor

Location: [Jhandewalan/ Delhi]
Department: Admissions / Sales & Marketing

Job Summary:

The Admission Counsellor is responsible for guiding prospective students (and their parents) through the admission process, providing accurate information about courses, programs, eligibility, and campus facilities. The counsellor plays a key role in achieving enrollment targets by converting inquiries into admissions through effective communication and counseling.

Key Responsibilities:

• Student Counseling & Conversion
• Handle inquiries from students and parents via calls, emails, walk-ins, and online platforms.
• Provide detailed information about programs, courses, eligibility criteria, fee structure, admission procedures, etc.
• Counsel students to help them choose suitable academic programs based on their interests and career goals.
• Follow up regularly with leads to ensure timely admissions and meet enrollment targets.
• Admissions Process Management
• Assist students with the application process, documentation, and fee payment.
• Maintain and update student databases and inquiry records in CRM systems.
• Coordinate with academic and administrative departments to ensure smooth onboarding of new students.
• Outreach & Promotion
• Participate in education fairs, school visits, seminars, and promotional activities.
• Support marketing initiatives to generate qualified leads.
• Build relationships with schools, coaching centers, and other educational partners.
• Reporting & Analysis
• Prepare daily, weekly, and monthly reports on inquiries, follow-ups, and conversions.
• Analyze admission trends and provide feedback for improving conversion rates.

Key Skills & Competencies:

• Excellent communication and interpersonal skills
• Strong sales and persuasion abilities
• Good understanding of the education sector
• Proficiency in MS Office and CRM tools
• Goal-oriented and self-motivated
• Ability to work under pressure and meet targets

Qualifications & Experience:

• Bachelor’s degree (Master’s preferred) in any discipline
• 1–3 years of experience in counseling, sales, or customer service (preferably in the education industry)
• Freshers with strong communication skills may also apply

Work Schedule:

• Full-time; willingness to work on weekends or extended hours during admission season

Job Type: Full-time

Pay: ₹30,000.00 - ₹45,000.00 per month

Work Location: In person