Admission Counsellor- NIOS

Job Description

Lotus Petal Foundation has over 13 years of grassroots-level expertise in handling challenges faced by underprivileged children and transforming their lives through education, nutrition and skill development & livelihood support. The Foundation focuses on the holistic development of the child thus preparing them to integrate into mainstream society, leaving a long-lasting impact on the lives of the students and their families. General Description of Profile- The Admission Counsellor will be responsible for counselling prospective students (especially NIOS candidates), managing leads, arranging demo sessions, converting inquiries into admissions, collecting and recording fees, maintaining documentation, and ensuring a smooth admission process. The role requires knowledge of NIOS, strong communication skills, and a goal-driven approach. Admission Counselling & Conversion Counsel students (especially those with an NIOS background or interest) about course offerings, benefits, and academic/career pathways. Provide the right guidance to ensure high conversion rates from leads to admissions. Lead Management & Follow-up Track and manage leads from various online/offline sources. Conduct regular follow-ups via calls, WhatsApp, emails, or in-person. Update lead status in trackers or CRM tools. Demo Coordination Schedule and arrange demo sessions for prospective students with faculty. Ensure smooth execution and collect feedback to encourage admissions. Fee Management Collect admission and course fees as per the defined structure. Maintain accurate fee records—both physical and digital. Follow up for fee dues and ensure timely collection. Documentation & Record Keeping Maintain all student-related documentation including admission forms, ID proofs, academic records, and fee receipts. Upload and organize student data in the system (e.g., Classe365 or similar). Coordination & Reporting Coordinate with academic and operations teams to ensure smooth onboarding. Provide daily/weekly updates to Program Manager regarding admissions and fee status. Qualifications & Experience: Graduate in any stream (Preference for Education/Management). 1–2 years of experience in NIOS counselling, online education, or a similar role. Prior experience with student admissions and fee management preferred. Skills Required: Strong knowledge of the NIOS system and its processes. Excellent communication and interpersonal skills. Ability to drive admissions and meet targets. Good command over MS Office and lead management tools. Strong organizational skills and attention to detail. Positive, self-motivated, and student-centric approach. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Experience: total work: 2 years (Required) Work Location: In person