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Isha Foundation
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Admin Coordinator

Admin Coordinator

Isha Foundation

0 - 3 years

1 - 2 Lacs

coimbatore

Posted:10 hours ago| Platform:

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Skills Required

procurement ticketing project documentation project management scheduling project delivery continuous improvement operations vendor coordination customer interaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Ticket Management & Service Coordination

Receive, assign, and track service tickets or project tasks in the ticketing or project management system.

Monitor ticket progress to ensure timely resolution and closure within agreed service levels (SLAs)

Follow up with internal teams and vendors to ensure prompt delivery of services.

Analyan ticket trends and highlight recurring issues to management for continuous improvement

2. Customer Interaction & Support

Act as the primary point of contact for customers regarding project updates service requests, or issue resolutions

Provide regular status updates and erisure custornier expectations are managed effectively

Handle customer quenes professionally and escalate issues whers necmsary

3. Project & Delivery Coordination

Assist in planning scheduling and tracking project timelines and deliverables

Coordinate with cross-functional teams to ensure all deliverables are completed on time and within scope

Maintain project documentation, reports, and delivery records.

4. Administrative & Ciperational Support

Manage administrative functions, including documentation, procurement follow-ups, and vendor coordination Prepare and maintain reports, meeting minutes, and dashboards related to project and operational performance, Support management in day-to-day operations, ensuring smooth office and process workflows

Assist in maintaining compliance with intermal policies, safety, and quality standants

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Isha Foundation

Non-Profit Organization, Wellness, Yoga

Coimbatore

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Admin Coordinator