Acquisition Process Officer

The Acquisition Process Officer in the Branch Banking department plays a crucial role in managing account opening and customer service processes for the Corporate Salary segment within a branch/region. The primary objective of this role is to contribute towards the larger branch banking channel objectives by ensuring high process efficiencies and delivering exceptional customer experiences. Responsibilities of the Acquisition Process Officer include processing forms for account opening and service requests for the Corporate Salary segment with a First Time Right approach, ensuring errors are kept within acceptable norms. They are also responsible for resolving queries and discrepancies raised by stakeholders in a timely manner, as well as collaborating with Channel Partners to address any discrepancies promptly to facilitate smooth client onboarding. Moreover, the Acquisition Process Officer is tasked with ensuring compliance with banking regulations and policies related to Anti Money Laundering (AML), Know Your Customer (KYC), Data & Information security, among others. They support the Acquisition Process Manager in driving initiatives to reduce operational costs and develop strategies to enhance profitability. Staying updated on products, policies, and market competition is essential for this role, along with ensuring strict adherence to internal guidelines and regulations. The ideal candidate for this position should hold a Bachelor's degree in Engineering, Technology, Mathematics, Commerce, Arts, Science, Biology, Business, Computers, or Management. Relevant work experience in the range of 0 to 2 years is preferred to excel in this role.,