Accounts Receivable Support Specialist

As an Accounts Receivable Support Specialist at Zywave, you will be an integral part of our Finance team, dedicated to ensuring a positive customer experience. Your responsibilities will include managing collections, resolving invoice disputes, and addressing inbound customer inquiries. By serving as the first point of contact on the Billing phone line, you will assist customers by answering questions, routing inquiries, and providing necessary documentation. Additionally, you will collaborate with internal teams to effectively resolve customer issues and meet collections goals. To excel in this role, you should possess a minimum of 2 years of professional experience in collections and/or customer service. While an Associate or Bachelors degree in Accounting, Business, or a related field is preferred, familiarity with Salesforce and proficiency in Microsoft Excel are advantageous. Strong written and verbal communication skills, attention to detail, and the ability to multitask effectively are essential qualities for success in this position. You should also have a customer-first mindset, be comfortable working independently, and be willing to work mid-shift hours. Joining Zywave means becoming part of a trusted leader in the global insurtech space. You will have the opportunity to work in a hybrid model from our Pune office, collaborate with passionate professionals, and contribute to a high-impact role that directly supports revenue and customer experience. At Zywave, you will have access to internal learning programs, growth opportunities, and career development resources in a culture that values innovation, inclusion, and continuous improvement. If you are ready for your next adventure in the accounting space and are passionate about delivering excellent service and driving successful outcomes in accounts receivable management, Zywave welcomes your application.,