Accounting Services Associate II

1 - 4 years

3 - 6 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary
We are seeking a detail-oriented and analytical Accounting Associate II \u2013 Accounts Receivable to manage the end-to-end AR processes, including Cash Application, Billing, and Collections. The role involves direct interaction with global customers, handling invoice disputes, tracking receivables, and ensuring timely follow-ups via email and calls. If you are a motivated finance professional with excellent communication and problem-solving skills, this is an excellent opportunity to grow your career in a global environment.Key Responsibilities
  • Manage Cash Application, Billing, and Collections for global customers.
  • Perform quality reviews of billing and cash application processes.
  • Track and report actuals vs. targets for billing, collections, and cash application.
  • Communicate effectively through emails and calls for collection follow-ups.
  • Investigate and escalate billing discrepancies and unresolved issues to stakeholders.
  • Research and resolve disputes/deductions in ERP systems (preferably SAP/S4HANA).
  • Coordinate with internal departments to obtain documentation for resolution of disputes.
  • Maintain assigned customer accounts to ensure timely and efficient collections.
  • Handle customer queries related to invoices and provide quality customer service.
  • Present monthly performance updates using Excel and PowerPoint.

  • Required Skills and Qualifications
  • Graduate in Commerce/Accounting.
  • 1\u20132 years of relevant experience, preferably in a BPO environment.
  • Strong knowledge of Accounts Receivable (AR) processes.
  • Experience in Billing, Cash Application, and Collections.
  • Good knowledge of MS Office (Excel, PowerPoint).
  • Excellent verbal and written communication skills.
  • Ability to analyze and follow up on past-due receivables.
  • Proactive, committed, and quick learner.
  • Experience working with SAP/S4HANA.
  • Exposure to operations review with clients or management.

  • Additional Information
  • This is a shift-based role; flexibility to work in different time zones is required.
  • The role involves direct interaction with international clients and internal stakeholders.
  • A strong attitude to learn and contribute in a dynamic team is essential.

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