Job
Description
As a member of TDCX, you will have the opportunity to work with the world's most loved brands and be surrounded by awesome, diverse people. You will be part of a positive culture that encourages you to #BeMore at work. Here are some key reasons to consider working with TDCX: - Attractive remuneration, great perks, and performance incentives - Comprehensive medical, insurance, or social security coverage - World-class workspaces - Engaging activities and recognition programs - Strong learning and development plans for your career growth - Easy to locate area with direct access to public transport - Flexible working arrangements - Be coached and mentored by experts in your field - Join a global company, winner of hundreds of industry awards Your mission at TDCX will involve: - Building strong relationships with customers to provide best-in-class customer experience and identifying opportunities for improvement - Partnering with different departments to better assist customers - Enhancing the department and organization's reputation by accepting ownership for accomplishing new requests and exploring opportunities to add value - Owning all aspects of the talent brand campaign to ensure client objectives are met - Collaborating with product teams to improve service offerings and campaign management tools - Supporting customer communication and education needs We are looking for candidates who: - Possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, or Master's Degree in any field - Preferably have 2 years of working experience in a related field, fresh graduates are also encouraged to apply - Have strong time management skills and motivation to exceed expectations - Enjoy working in a fast-paced environment and can balance multiple tasks - Are comfortable working with computers and can learn and adapt to new systems - Have excellent verbal and written communication skills in English and the language of the supporting market TDCX is a transformative digital CX solutions provider, working with world-leading brands to acquire new customers, build loyalty, and protect online communities. We pride ourselves on our commitment to #BeMore for our people, clients, and community, leading to numerous industry awards. Join us at TDCX and be part of our journey to transform the outsourced CX industry. As a member of TDCX, you will have the opportunity to work with the world's most loved brands and be surrounded by awesome, diverse people. You will be part of a positive culture that encourages you to #BeMore at work. Here are some key reasons to consider working with TDCX: - Attractive remuneration, great perks, and performance incentives - Comprehensive medical, insurance, or social security coverage - World-class workspaces - Engaging activities and recognition programs - Strong learning and development plans for your career growth - Easy to locate area with direct access to public transport - Flexible working arrangements - Be coached and mentored by experts in your field - Join a global company, winner of hundreds of industry awards Your mission at TDCX will involve: - Building strong relationships with customers to provide best-in-class customer experience and identifying opportunities for improvement - Partnering with different departments to better assist customers - Enhancing the department and organization's reputation by accepting ownership for accomplishing new requests and exploring opportunities to add value - Owning all aspects of the talent brand campaign to ensure client objectives are met - Collaborating with product teams to improve service offerings and campaign management tools - Supporting customer communication and education needs We are looking for candidates who: - Possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, or Master's Degree in any field - Preferably have 2 years of working experience in a related field, fresh graduates are also encouraged to apply - Have strong time management skills and motivation to exceed expectations - Enjoy working in a fast-paced environment and can balance multiple tasks - Are comfortable working with computers and can learn and adapt to new systems - Have excellent verbal and written communication skills in English and the language of the supporting market TDCX is a transformative digital CX solutions provider, working with world-leading brands to acquire new customers, build loyalty, and protect online communities. We pride ourselves on our commitment to #BeMore for our people, clients, and community, leading to numerous industry awards. Join us at TDCX and be part of our journey to transform the outsourced CX industry.
