Account Receivable

nalyst/ Associate Analyst Global Finance Services Credit Control/Accounts Receivable We are looking for professionals with strong accounting skills, who are looking forward to making a career in the Finance field.

Work You'll do as a part of this team you will be involved with:

• Daily activity Working on customer queries: To work on all accounts receivable queries received from internal and external client each day in a prompt, professional and efficient manner.
• Contact client via phone, email and make sure the collection queries are resolved on time.
• Understanding and complying with firms policies and procedures in relation to Debtor Management and the firms business rules.
• Identify delinquent accounts, take appropriate action, and record notes in the system
• Interact with internal and external client to resolve issues related to PO, Billing, Cash posting and other general queries.
• Monitor customer account details for non-payment, delayed payments and other irregularities.
• Research and resolve payment discrepancies.
• Escalation: Confirm that proper escalation procedures are followed according to most effective business practices.
• Communication: Should be able to communicate effectively with customers, peers and senior team members and client service teams.
• Should be able to identify issues and concerns that may affect the performance of the job and communicate the same to manager or senior analyst

KPIs

• Reduction of aged AR items especially that are over 90+ days.
• Strong adherence to TAT for responding to email and telephone queries.
• Completion of all required training programs, contribution to continued process improvement
• Participation in team and service line events

Key Competencies

• Attention to details and accuracy
• Good oral and written communication skills
• Organizational skills
• Information management
• Problem analysis and problem-solving skills
• Team player
• Sense of urgency
• Customer service Skill
• Basic knowledge of excel

Work location: Hyderabad Shift timings: 2 PM to 11 PM OR 11:30 AM TO 7:30 PM