Account Manager – UK IT Recruitment

Role: Account Manager – UK/EU

Location: Based in India

We are seeking an experienced and driven IT Account Manager with a strong background in IT recruitment and established relationships with MSP partners across the UK & EU. In this role, you will be responsible for managing clients, understanding their talent needs, and delivering tailored recruitment solutions.

What you'll do:

• Own and grow MSP/client relationships in the UK & EU
• Manage end-to-end IT recruitment with a delivery team
• Coach recruiters and bring market insights to clients
• Be the face of service delivery – and a trusted advisor

Who we’re looking for:

• 3-5 years of experience in account management, sales, or recruitment, preferably within the IT industry or IT recruitment sector.
• Build and maintain strong, long-term relationships with MSPs, hiring managers, and key decision-makers.
• Work closely with internal recruitment teams to deliver high-quality IT talent based on client needs.
• Manage client accounts to ensure excellent service delivery and client satisfaction
• Strong understanding of IT roles, technologies, and the recruitment market.
• Act as the primary point of contact for assigned client accounts, managing day-to-day relationships and ensuring excellent service delivery.
• Manage the recruitment process from start to finish, including candidate sourcing, interviewing, selection, and placement.
• Assist recruiters to source the profile as per the given Job description and screen the profile, schedule an interview and follow up till the candidate joins the client's place.
• Provide training to the recruiters and team members on sourcing technology and emerging skills & Technologies
• Provide clients with regular updates on recruitment progress, market insights, and potential challenges.
• Develop and manage client expectations and timelines, ensuring timely and successful placements.
• Build and maintain long-term relationships with clients, aiming to be seen as a trusted advisor for their IT recruitment needs.
• Excellent communication, negotiation, and relationship management skills.
• Proven track record of successfully managing client accounts and meeting recruitment targets.
• Ability to work in a fast-paced, client-focused environment.
• Strong organisational and time management skills, with the ability to prioritise tasks effectively.
• Proficiency in using Applicant Tracking Systems (ATS)
• Ability to build rapport with both clients and candidates.