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Account Manager - Marketplace

2 - 5 years

5 - 12 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities

  • Manage a portfolio of SME sellers running ads on a digital marketplace platform.
  • Understand sellers business goals and recommend relevant marketplace ad solutions.
  • Proactively provide performance updates and insights to improve campaign outcomes.
  • Drive account retention and increase seller media spends based on performance insights.
  • Maintain timely documentation, call notes, follow-up schedules, and CRM hygiene.
  • Achieve daily/weekly/monthly targets for consultations, seller engagement, and media spend growth.
  • Act as a single point of contact for all client communication, escalations, and renewals.
  • Maintain a disciplined, organized approach to work and be comfortable with a fixed 9-hour shift.

Qualifications

  • 1–2 years of hands-on experience in digital/marketplace advertising (Flipkart, Amazon, or Meesho Ads preferred).
  • Strong communication skills and ability to explain ad performance in simple terms to SME sellers.
  • Ability to manage multiple client accounts with attention to detail and time sensitivity.
  • Self-starter with a learning mindset, strong ownership and a customer-first attitude.
  • Comfortable with campaign dashboards, Excel/Sheets, and CRM tools.

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Ugam
Ugam

IT Services and IT Consulting

Mumbai Maharashtra

1001-5000 Employees

6 Jobs

    Key People

  • Sunil D. Rao

    CEO
  • Arvind S. Rao

    Founder & Advisor

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