Account Manager - IT Services - Health Care

You will be responsible for owning and growing a key multinational account or a portion of an account within the Healthcare and Life Sciences industries, focusing on delivering profitable growth. Your experience with Indian GCC is essential as you will be required to hunt for new business opportunities. Managing client relationships with key decision-makers and expanding existing strategic accounts will be a key aspect of your role. Your primary objective will be to achieve the yearly revenue growth targets set for the account. Collaboration with presales, solutioning, and delivery teams both onsite and offshore is necessary during the ramp-up phase to ensure value delivery to clients during the steady state. You will drive deal-shaping concepts and lead proactive solution development independently for the account. Facilitating workshops alongside technical architects and maintaining strong relationships with key client executives will be crucial in this role. Developing and executing an account strategy aligned with customer priorities and the competitive landscape is essential. Supporting ideation and driving revenue through vertical-specific solutions, IP, and nonlinear technology areas will be part of your responsibilities. Establishing governance aligned with the client's business units, geographical spread, and service line potential will also fall under your purview. Working with delivery partners to set delivery metrics and targets to ensure customer excellence will be part of your duties. Negotiating account management contracts and agreements to maximize profitability is a crucial aspect of this role. Ideally, you should have a Bachelor's degree in Business Administration, Information Technology, or a related field, with an MBA being a plus. You should possess over 10 years of experience in sales, particularly in Digital, Customer Experience transformation, and IT Services, within Tier 1 competitive organizations. A proven track record of managing Fortune 500 clients and achieving revenue targets in the range of USD 8-10 million is required. You should have expertise in cross-selling and upselling a variety of service lines to existing customers. A strong understanding of technology and industry-specific platforms is necessary to develop competitive and tailored solutions. Your skills in generating and presenting proposals, both proactively and in response to RFPs, RPQs, and RFIs, will be crucial. Extensive experience collaborating closely with Senior Directors/Managers, as well as Procurement and Vendor Management teams, is also preferred. This position is based in Hyderabad & Bangalore.,