Account Manager & Client Servicing

2 - 6 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Account Manager & Client Servicing professional, you will play a crucial role in managing client relationships, ensuring client satisfaction, and driving business growth. Your strong communication, problem-solving, and organizational skills will be essential in effectively managing multiple accounts. - Develop and maintain strong relationships with clients, serving as the primary point of contact. - Understand client needs and ensure timely delivery of services that meet or exceed expectations. - Assign design work to the team with realistic deadlines based on client requirements. - Coordinate with internal teams to fulfill client requirements and manage client accounts effectively. - Conduct regular meetings with clients to review project progress and address any concerns. - Identify new business opportunities within existing accounts to drive revenue growth. - Resolve client issues promptly and escalate when necessary to ensure client satisfaction. - Stay updated with industry trends, competitor activities, and market dynamics to provide informed solutions. Key Requirements: - Strong communication, negotiation, and interpersonal skills. - Ability to manage multiple clients and prioritize tasks efficiently. - Proactive and customer-focused approach. - Effective problem-solving skills to address client concerns. - Experience in Ad agency / design firm is a plus. If you are passionate about client servicing and account management, this role offers a competitive salary, performance-based incentives, health insurance, opportunities for career growth, and a dynamic work environment. Join our team and make a difference in client satisfaction and business growth! As an Account Manager & Client Servicing professional, you will play a crucial role in managing client relationships, ensuring client satisfaction, and driving business growth. Your strong communication, problem-solving, and organizational skills will be essential in effectively managing multiple accounts. - Develop and maintain strong relationships with clients, serving as the primary point of contact. - Understand client needs and ensure timely delivery of services that meet or exceed expectations. - Assign design work to the team with realistic deadlines based on client requirements. - Coordinate with internal teams to fulfill client requirements and manage client accounts effectively. - Conduct regular meetings with clients to review project progress and address any concerns. - Identify new business opportunities within existing accounts to drive revenue growth. - Resolve client issues promptly and escalate when necessary to ensure client satisfaction. - Stay updated with industry trends, competitor activities, and market dynamics to provide informed solutions. Key Requirements: - Strong communication, negotiation, and interpersonal skills. - Ability to manage multiple clients and prioritize tasks efficiently. - Proactive and customer-focused approach. - Effective problem-solving skills to address client concerns. - Experience in Ad agency / design firm is a plus. If you are passionate about client servicing and account management, this role offers a competitive salary, performance-based incentives, health insurance, opportunities for career growth, and a dynamic work environment. Join our team and make a difference in client satisfaction and business growth!

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