Account Management Associate

2 - 6 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Placement Drive Manager at our organization, you will be responsible for overseeing the end-to-end placement processes for assigned recruiter accounts while ensuring adherence to timelines and quality standards. Your key responsibilities will include planning and executing placement logistics, such as interview schedules, assessments, and candidate lists, in coordination with hiring teams and internal stakeholders. You will serve as the primary point of contact for recruiters during the placement cycle, ensuring proactive communication and prompt query resolution. Collaboration with student-facing and operations teams will be crucial to ensure that students are well-prepared and responsive throughout the placement process. You will be expected to track and analyze performance data, including interview conversion rates and recruiter feedback, in order to identify trends and areas for improvement. Building and nurturing recruiter relationships through consistent delivery and trust-building will also be a key aspect of your role. As part of the role, you will need to identify opportunities to enhance efficiency in daily processes to improve stakeholder experience. Utilizing tools, software, and platforms to automate processes and minimize human intervention will be essential to ensure flawless delivery of the placement cycle. Furthermore, you will collaborate with the product team to introduce innovative platform features and enhance operational efficiency. Successful candidates for this role will demonstrate prior experience in process management, relationship building, operations, or similar customer-facing roles. Experience in managing career services, placements, or corporate relations in an educational institution would be advantageous. In this role, success will be defined by your ability to quickly grasp all current placement processes, tools, and workflows within the first month. By the second month, you should be able to independently manage 3-4 recruiter accounts with high student participation and prompt query response times. Additionally, identifying process gaps and implementing improvements, maintaining Recruiter and Student Net Promoter Scores, and driving automation initiatives will be key milestones for success beyond the initial months. Join us at our organization, backed by eminent investors such as Phanindra Sama, Sudhakar Pasupunuri, Amit Kumar Agarwal, Saurabh Garg, Akhil Gupta, Sujayathi Ali, Doreswamy Nandkishore, Pallav Jain, and Sarfaraz Khimani, and play a vital role in shaping the future of placement processes and relationships within the educational sector.,

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