23 Customerfacing Roles Jobs

As an entrepreneurial and outcome-oriented team leader for the Electronics Business Unit, your role will be crucial in scaling our EMS operations, leading business development teams, and driving growth across new and existing customer segments. Your strong understanding of the EMS value chain, experience in customer-facing roles, and ability to build a robust customer base within a fast-moving startup environment will be key to your success. Key Responsibilities: - Own and drive the full sales cycle from lead generation to closure for electronics manufacturing - Work closely with Marketing, Sales, and Program teams to acquire new customers and expand share of wallet with key accounts - Colla...

Role Overview: You will be a full-time HVAC Salesperson based in Delhi NCR, India, with the option of some work-from-office. Your responsibilities will include managing sales of HVAC systems, cultivating customer relationships, making product recommendations, and addressing customer requirements. Additionally, you will play a key role in identifying market opportunities, generating quotes, and ensuring customer satisfaction throughout the sales journey. Key Responsibilities: - Manage sales of HVAC systems - Build and maintain relationships with customers - Provide product recommendations and address customer needs - Identify market opportunities - Prepare quotes or estimates - Ensure custome...

As a Shop on Video Call Executive at Frido in Pune, your role revolves around conducting personalized product demonstrations with customers through video calls. You will showcase features, usage, and benefits to help customers make informed decisions. Understanding customer needs and recommending the right solutions with a consultative sales approach is crucial. Your ability to engage customers with empathy and professionalism will build trust and enhance their buying experience. Handling customer queries, objections, and concerns in real-time to drive higher conversion rates is a key responsibility. It is essential to maintain accurate records of customer interactions and sales activities f...

As an SMB Success Account Manager, your main role will be to build and maintain strong relationships with US small business clients. This will involve consistent and meaningful engagement with clients, focusing on account growth, client retention, and identifying cross-sell and upsell opportunities. Key Responsibilities: - Maintain regular engagement with US SMB clients and business owners - Drive successful product implementation and adoption - Provide proactive account support and address client concerns - Monitor account health and take necessary actions - Facilitate client training sessions and document feedback - Coordinate with internal teams to ensure smooth operations - Analyze churn...

Role Overview: As a Customer Success Specialist, Life Science at JoVE, your main responsibility will be to assist researchers and faculty at subscribing Universities and Research Institutions in India to integrate JoVE's content into their syllabi and support training and research activities. Key Responsibilities: - Engage with Customers: Reach out to Researchers and Educators to increase the usage of JoVE resources in laboratories and classrooms. - Conduct Presentations and Webinars: Deliver presentations and webinars at exhibits, conferences, seminars, and workshops at Universities and Research centers. - Develop Relationships: Build relationships with key decision-makers and teaching/rese...

As a Consulting Account Lead at Google Cloud, your main role will be to act as a trusted advisor to customers, helping them utilize Google Cloud products to achieve their business objectives. You will collaborate with customers to create cloud success plans encompassing organizational, programmatic, and technical strategies aligned with their business and stakeholder goals. Your responsibilities will include identifying and eliminating organizational and technical obstacles, as well as discovering opportunities to expand the usage of Google Cloud products. You will advise on industry-specific best practices and organizational changes to accelerate their onboarding and migration strategies. K...

As a Customer Success Executive at StarApps Studio, you play a crucial role in simplifying e-commerce success for our clients. Your responsibilities include: - Engaging with Clients: Provide exceptional support via calls, chat, and email with clear, positive, and trustworthy communication. - Building Relationships: Create meaningful connections to ensure memorable interactions with every merchant. - Mastering Products: Develop expertise in our products to offer confident and effective guidance. - Driving Value: Identify opportunities to enhance customer experiences and boost sales. - Problem Solving: Proactively resolve issues to build trust and satisfaction. - Advocating for Feedback: Share...

As a Customer Delight Representative at EleFant, you will play a key role in ensuring customer satisfaction and providing exceptional customer support. Your responsibilities will include: - Ensuring customer satisfaction by addressing customer inquiries and issues promptly and effectively - Providing excellent customer support through clear and timely communication - Enhancing the overall customer experience through your interactions - Utilizing your strong problem-solving skills to resolve customer concerns - Leveraging your experience in customer-facing roles to deliver top-notch service - Thriving in a fast-paced environment and adapting to changing customer needs To excel in this role, y...

As an Onboarding Specialist at Saleshandy, you will play a crucial role in turning new users into power users quickly. Your main responsibilities will include: - **First 30 Days:** Running fast-paced, value-driven onboarding calls and setting up activation as the first win. - **Personalised Journeys:** Tailoring onboarding experiences for SMBs, agencies, and founders with varied goals. - **Proactive Engagement:** Monitoring usage, following up on drop-offs, and unblocking adoption hurdles. - **Churn Prevention:** Identifying early red flags and collaborating with retention/CS teams to prevent churn. - **Feedback Loop:** Providing feedback on onboarding friction to the product, content, and s...

As a Sales Specialist at Nuera Fintech located in Gandhinagar, your role will involve communicating with customers, delivering outstanding customer service, boosting sales, organizing training sessions, and overseeing sales operations. Key Responsibilities: - Communicate effectively with customers - Provide exceptional customer service - Drive sales efforts - Conduct training sessions - Manage sales activities Qualifications: - Proficient in communication and customer service - Strong sales and sales management abilities - Experience in sales or customer-facing positions - Skilled in conducting training - Excellent negotiation and persuasion skills - Capable of meeting sales targets - Hold a...

You will be responsible for Implementation, Training, and Customer Engagement & Support: **Role Overview:** As an Executive/Senior Executive in Implementation & Training, you will be leading end-to-end SaaS product implementation for clients. Your role will involve gathering and analyzing client requirements, collaborating with cross-functional teams, monitoring project timelines, and preparing documentation. Additionally, you will design and deliver product training sessions, create user-friendly training materials, and gather feedback to improve training methodology & content. Acting as a trusted advisor for clients during onboarding and providing post-implementation support will also be p...

In this role at our established company specializing in creating exquisite living spaces, your primary responsibility will be engaging with potential customers at our studio. You will take the time to understand their requirements and confidently present design concepts, materials, and quotations. By nurturing strong relationships and guiding clients through the entire process, your goal will be to achieve monthly team-level sales targets through effective negotiation and closing strategies. Key Responsibilities: - Engage with potential customers at the studio to understand their requirements - Present design concepts, materials, and quotations confidently - Nurture strong relationships with...

As a Technical Sales Support Specialist at Emerson, based in Chennai, your role is vital in providing assistance to sales channels by offering guidance on product selection, technical specifications, pricing, and industry solutions. Your main focus will be to provide timely and accurate support to meet customer and sales channel requirements. Collaboration with sales channels is crucial to develop industry knowledge and application expertise for delivering unique valve solutions. Working closely with other departments within the organization, you will strive to exceed customer and sales channel expectations. Your responsibilities will include: - Providing detailed technical guidance to Sales...

Role Overview: As a Business Development professional specializing in Microcontrollers for the India Industrial Market, particularly in the areas of Home & Building Automation and Smart Home Appliances, your main responsibility is to drive the business growth of NXPs Microcontrollers (MCUs) and Solution offerings in this sector. Your tasks will include owning and driving region-specific Key Performance Indicators (KPIs) for Real Time MCUs Industrial business, managing Opportunity Funnels, achieving DIN, DWIN, and Revenue targets, as well as engaging in POA, POS, and Long Term planning. Key Responsibilities: - Analyze and understand regional market trends - Identify customer applications and ...

As an Optical LAN Technical Support Specialist at the Network Infrastructure group in Nokia, your main responsibilities will include: - Providing expert technical support on Optical LAN products to partners, customers, and regional teams to swiftly resolve issues - Collaborating closely with partners and end customers to address Optical LAN queries and offer solutions to product issues - Working with regional teams such as CARE and Customer Engineering to handle customer issues efficiently - Continuously driving for product improvements by enhancing technical customer documentation and collaterals like MOPs, application notes, technical flyers, and product documentation updates for partners ...

**Job Description:** **Role Overview:** As a Solutioning Manager at AuthBridge, you will collaborate closely with the sales team to drive consultative business closures and create solutions. Your role will involve working on interesting and large-impact problems related to product or technology. With a minimum of 3 years of experience in Consulting or Sales solutioning in a technology-driven environment, you will be responsible for managing multiple projects simultaneously, conducting market and customer research, and delivering results in a fast-moving environment. **Key Responsibilities:** - Develop a deep understanding of AuthBridge products and features to provide messaging, value propos...

This is a full-time on-site role for an Admissions Counsellor-Edtech sales position at SHRS. Your responsibilities will include engaging in day-to-day tasks related to admissions counselling, educational technology sales, and customer service. The job location is in Bengaluru. To excel in this role, you should possess: - Interpersonal Communication and Customer Service skills - Sales and Education knowledge - Strong Communication skills - Experience in customer-facing roles - Demonstrated ability to meet sales targets - Knowledge of educational technology products is a plus - Bachelor's degree in Education, Business, Communication, or related field If you are passionate about education, sale...

As a Product Solutions Consultant at our gTech Ads Customer Support organization, you will play a vital role in providing high-quality customer support and delivering end-to-end customer solutions. With a focus on managing troubleshooting tasks and utilizing your problem-solving skills, you will be responsible for detecting and resolving issues for our advertisers and sales teams. Your role will involve liaising with internal and external stakeholders to communicate on customer issues and questions effectively. With a Bachelor's degree or equivalent practical experience, along with at least 8 years of experience in customer-facing roles, you will have a solid foundation for this position. Ad...

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as you continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, the mission is to safeguard people, devices, and data everywhere. Currently seeking a dynamic Professional Services Consultant to contribute to the success of the rapidly growing business. As a Professional Services Consultant, you will act to provide exceptional customer service for loyal customers. The ideal candidate is energetic and passionate about working for Fortinet and supporting customers while developing good and respected relationships with internal and external customers. This is a ...

The Service Advisor plays a crucial role as the intermediary between the customer and the workshop team, ensuring a seamless service experience. Your responsibilities include understanding customer concerns, creating job cards, coordinating repairs, providing updates, and ensuring high levels of customer satisfaction to foster customer retention. You will interact with customers in a professional manner, attentively listen to their service or repair issues, gather detailed information about vehicle problems, and provide expert advice on service requirements and recommended repairs. It will be your responsibility to accurately prepare job cards using the Dealer Management System (DMS), detail...

As a Placement Drive Manager at our organization, you will be responsible for overseeing the end-to-end placement processes for assigned recruiter accounts while ensuring adherence to timelines and quality standards. Your key responsibilities will include planning and executing placement logistics, such as interview schedules, assessments, and candidate lists, in coordination with hiring teams and internal stakeholders. You will serve as the primary point of contact for recruiters during the placement cycle, ensuring proactive communication and prompt query resolution. Collaboration with student-facing and operations teams will be crucial to ensure that students are well-prepared and respons...

As a Senior Manager in Pre Sales for Capital Markets Compliance at Capgemini Invent, you will be responsible for leading pre-sales activities and initial client communication. You will need to understand the business and operational goals of our clients and present end-to-end capabilities to prospective clients. Your role will involve creating offers, client pitches, business proposals, and responding to RFQs/RFPs to drive deal closures effectively. Your main focus will be on delivering a high-quality experience to prospects and customers during engagement, acquisition, and onboarding. You will also be required to demonstrate a keen interest in compliance and regulatory issues within the Ban...

As a Senior Manager Pre Sales for Compliance for Industries at Capgemini Invent, you will leverage your 12-15 years of experience to play a crucial role in the Data-driven FRC Pre-Sales track. Your responsibilities will include engaging in pre-sales activities, conducting initial client communication, and understanding the business objectives of our clients. You will be presenting and demonstrating our capabilities to prospective clients, creating business proposals, responding to RFQs/RFPs, and developing proofs-of-concept to support the sales team in closing deals. Your domain role will involve conducting industry analysis in the life sciences sector, creating industry reports, providing u...