Account Lead- Marketing & Events

Account Lead

You will lead client accounts end-to-end, right from understanding the client's business to ensuring every deliverable reflects excellence.

1. Client Leadership & Relationship Management

• Own and lead relationships with key clients, including C-suite stakeholders and senior decision-makers.
• Understand client goals, pain points, and business priorities to act as a strategic partner, not just an executor.
• Conduct structured conversations, reviews, and planning sessions with clients.
• Build long-term trust and position the agency as their go-to partner.

2. Account Ownership

• Take full ownership of assigned client accounts: performance, satisfaction, deliverables, timelines, and output quality.
• Maintain visibility across all ongoing activities: events, campaigns, creatives, production, content, and digital work.
• Drive clarity by converting client expectations into actionable briefs for internal teams.
• Anticipate needs, offer proactive ideas, and ensure client satisfaction at all touchpoints.

3. Cross-Team Coordination

• Function as the bridge between clients and internal teams; creative, design, production, digital, content, and on-ground events.
• Build a collaborative workflow to ensure seamless project execution.
• Track progress, identify risk areas early, and resolve bottlenecks before they impact delivery.

4. Strategic Inputs & Thought Partnership

• Provide strategic recommendations on event concepts, positioning, messaging, and audience engagement.
• Understand the IT/technology ecosystem, including enterprise buying behaviour and CxO priorities.
• Add value by sharing trends, insights, and creative approaches that elevate client outcomes.

5. Growth & Upsell

• Identify opportunities to expand the scope of work and introduce new services aligned with the client's objectives.
• Work with leadership to build account growth plans and revenue forecasts.
• Manage proposals, pitches, and presentations with support from internal teams.

Qualifications & Experience

• 8-10 years of experience in client servicing, account management, or account leadership, preferably in marketing, events, or integrated communication.
• Prior experience handling enterprise clients or interacting with CxOs is a strong advantage.
• Excellent communication, presentation, and stakeholder management skills.
• Strong understanding of event workflows, campaign execution, and cross-functional coordination.
• Ability to think strategically, manage pressure, multitask, and deliver consistently.
• A proactive, solution-oriented mindset with strong ownership and accountability.

What Makes This Role Exciting

• Work closely with industry leaders, CXOs, and global technology companies.
• Lead some of the most high-impact events and marketing initiatives in the IT ecosystem.
• Freedom to bring your strategic thinking, creativity, and leadership into every project.