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SHRS - SARIKA HR SOLUTIONS
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Academic Mentor - Edtech

Academic Mentor - Edtech

SHRS - SARIKA HR SOLUTIONS

0 years

|

0 Lacs

bengaluru karnataka india

Posted:7 hours ago| Platform:

Apply

Skills Required

support learning chat resolve crm service

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview

Support students throughout their learning journey by providing academic guidance and resolving queries to ensure a smooth and engaging experience.

Key Responsibilities

Act as the primary contact for students and parents via calls, chat, or email.
Track learner progress, motivate students, and ensure course completion.
Resolve academic, technical, or payment-related queries promptly.
Coordinate with internal teams (academic, tech, operations) for quick issue resolution.
Maintain accurate records in CRM and deliver excellent service quality.

This job is provided by Shine.com

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