Academic Counselor

Company Description

PhysicsWallah (PW), founded in 2020 by Alakh Pandey and Prateek Maheshwari, is an educational company headquartered in Noida, Uttar Pradesh. Initially launched as a YouTube channel in 2014, PW now offers education to students through its YouTube channels in multiple vernacular languages. PW aims to democratize education through online, offline, and hybrid platforms, establishing tech-enabled centers across the country. The company provides various educational services including test preparation, skilling programs, higher education, study abroad services, and residential job-ready programs through its Institute of Innovation (IOI). PW has raised funding from prominent investors like Hornbill Capital, Lightspeed Ventures, Westbridge, and GSV Ventures.

Location: Gwalior

As a Counselor, you will be responsible for building relationships with potential learners and converting them into paying customers for the courses.

Responsibilities:

• Cold call and qualify potential leads from a designated target audience.
• Understand learner needs and recommend suitable courses from our portfolio.
• Deliver impactful sales presentations over the phone, highlighting the value and benefits of PW courses.
• Negotiate effectively and address customer concerns to secure enrolments.
• Build strong relationships with potential learners and nurture leads for future conversions.
• Maintain accurate records of calls, interactions, and progress of individual and team targets.
• Contribute to the continuous improvement of sales processes and strategies.

Qualifications

• Proven experience in B2C sales, preferably in the education sector.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone.
• Strong problem-solving and consultative selling skills.
• Ability to identify and overcome objections confidently.
• Time-management skills and the ability to work independently and as part of a team.
• Target-oriented and motivated to achieve success.