Academic Counselor

Lead Conversion & Admissions Closure:

• Contact and counsel prospective students/parents via calls, emails, and online meetings.
• Understand the academic background, interests, and goals of each student to recommend suitable courses or programs.
• Follow up regularly with leads to move them through the admissions funnel.
• Achieve individual and team targets for admissions closure.

2. Product & Process Expertise:

• Maintain thorough knowledge of all academic programs, eligibility criteria, and admission processes.
• Clearly explain course features, benefits, fees, and outcomes to help students make informed decisions.
• Handle objections effectively and address queries to build trust and confidence.

3. CRM & Reporting:

• Update lead interactions and admissions status in the CRM system.
• Track and report daily, weekly, and monthly performance metrics.
• Provide insights on lead quality, student needs, and program effectiveness.

4. Coordination & Support:

• Coordinate with academic teams and admin staff for smooth onboarding of new students.
• Support the marketing team by sharing feedback on campaigns and outreach activities.
• Train and guide junior counselors when required.

Required Qualifications & Skills:

• Bachelor’s or Master’s degree (preferred in Education, Management, or Psychology).
• 2+ years of experience in academic counseling, edtech sales, or admissions.
• Strong persuasive skills with a proven track record of closing admissions or sales.
• Excellent communication in English and Bengali.
• Familiarity with CRM tools, Google Workspace, or Microsoft Office.

Key Attributes:

• Target-driven and self-motivated.
• Empathetic listener with a student-first approach.
• Professional, proactive, and a team player.

Job Types: Permanent, Fresher

Pay: ₹20,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person