Academic Counsellor

Job

We are seeking an enthusiastic and goal-driven Academic Counsellor to join our team in Kochi. As an Academic Counsellor at Skoliko, you will play a crucial role in helping students make informed decisions about their education and career. You’ll be responsible for calling prospective students, understanding their goals, and guiding them to choose the most suitable course offered by Skoliko.

Key

• Reach out to student leads via phone and follow up regularly to maintain engagement
• Understand each student’s educational background, interests, and career goals
• Recommend appropriate Skoliko courses that align with their aspirations
• Clearly explain course features, outcomes, and benefits to assist in decision-making
• Guide students through the enrollment process and provide support until onboarding
• Build strong rapport with students and ensure a smooth counseling experience
• Maintain records of conversations, feedback, and lead status
• Work closely with internal teams to stay informed about course updates and offerings

Requirements

• Strong communication and interpersonal skills
• Ability to fluently speak English and Malayalam
• Confident in explaining course content and addressing student concerns
• Proven ability to persuade and convert leads into enrolled students
• Passion for education and student success
• Bachelor's degree
• Prior experience in student counseling, telesales, or academic advisory is a plus