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0 years
2 - 3 Lacs
Preet Vihar, Delhi, Delhi
On-site
Key Responsibilities: ● Complaint Handling: Receive, document, and resolve customer complaints efficiently. ● Communication: Answer calls, provide solutions, and maintain customer satisfaction throughout the resolution process. ● Courier & Logistics Tracking: Monitor shipments and ensure timely deliveries. ● Feedback Management: Collect and analyze customer feedback to improve service quality. ● Inventory Oversight: Maintain stock records, prepare order lists in advance, and ensure timely replenishment. ● Data Management: Create, manage, and automate data systems related to warehouses, inventory, and sales. ● Reporting: Generate detailed reports on inventory, complaints, and sales trends for decision-making. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person Speak with the employer +91 9266629014
Posted 1 day ago
0 years
2 - 0 Lacs
Tavarekere, Bengaluru, Karnataka
On-site
Job Description: We are seeking detail-oriented and tech-savvy individuals to join our Non-Voice Process team. This role involves handling customer support and data entry tasks through email, chat, or internal systems—no phone calls involved. Key Responsibilities: Respond to customer inquiries via chat or email in a professional and timely manner Perform accurate data entry and data verification tasks Follow company guidelines to resolve customer issues Escalate complex queries to appropriate teams when necessary Maintain documentation of interactions and update customer records Meet productivity and quality targets consistently Qualifications: Minimum 12th pass / Graduate in any discipline Good written English communication skills Basic computer knowledge and typing speed of at least 30 WPM Ability to multitask and work in a fast-paced environment Prior experience in a BPO/KPO (preferred but not mandatory) Benefits: Competitive salary and performance bonuses Paid training and skill development Health insurance and other benefits Growth opportunities within the organization For more information contact our HR Aliza +91-9548760601 Job Types: Full-time, Permanent, Fresher Pay: From ₹18,637.00 per month Schedule: Day shift Morning shift Night shift Work Location: In person Speak with the employer +91 9548760601
Posted 1 day ago
1.0 years
3 - 4 Lacs
Jaipur, Rajasthan
On-site
We are hiring for chat and voice Technical / Non-technical customer support executives for international process. Job Location : Jaipur. Qualification : Undergraduate/ Graduate. With excellent communication skills both written and verbal communication in English. Salary upto : 35K CTC Role : Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Dealing with customer issues and churning out an easy-to-follow solution Candidates from PAN India can apply. Job Types: Full-time, Fresher Pay: ₹27,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Evening shift Monday to Friday Night shift Rotational shift US shift Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Required) Work Location: In person
Posted 1 day ago
0 years
1 - 2 Lacs
Adajan, Surat, Gujarat
On-site
Position: Tele Sales Executive Location: Adajan, Surat Salary Range: ₹15,000 to ₹20,000 (Based on experience) Job Description: We are looking for a motivated and result-driven Tele Sales Executive to join our dynamic sales team. The ideal candidate should have excellent communication skills and a passion for sales. Key Responsibilities: Make outbound calls to potential customers. Explain company products/services to clients and generate interest. Follow up on leads and convert them into sales. Maintain customer database and records of calls and sales. Achieve monthly sales targets. Provide after-sales support and handle client queries professionally. Requirements: Minimum HSC (12th pass) or graduate. Good communication skills in Hindi and/or Gujarati. Basic knowledge of computers and MS Office. Experience in telecalling or sales will be an advantage (freshers can also apply). Positive attitude and target-oriented approach. Contact: Success Path Placement Divya Patil – 9974298078 Free Job Placement | Surat Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Food provided Leave encashment Paid sick time Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
Posted 1 day ago
0 years
1 - 2 Lacs
Dumdum, Kolkata, West Bengal
On-site
Telco4u In india , leading BPO in Kolkata is hiring experienced candidates & Freshers for Australian Energy Sales Campaigns Urgently Required CALL CLOSER / ENERGY EXPERTS . Candidates must speak good Engish . Shift timings:7:00 am to 3pm Morning shift only Mon-Fri: 7 AM - 3:00 PM. (Only work in office ) Sat: 7:00 AM - 12PM Salary-15,000- 25,000 /- per Month. Process: Australian Energy Sales Campaigns (Multi-retailer) For Call closers / On-Call Supervisors / Energy Experts minimum 1yr experience is required in international outbound sales process in the similar role. Benefits:- Handsome salary for experienced candidate. Salary on time (Fixed date) Impressive Referral Bonus. Training Provided. ADDRESS - Telco4u In India. 69 Apc Avenue ,DumDum ,Kolkata - 30( Near purba sati post office) 10 mints walk from dumdum metro station. Whatsapp/ Call - +91 9836465201 /7980861990 Job Types: Full-time, Walk-In Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: Day shift Morning shift Work Location: In person
Posted 1 day ago
0 years
1 - 3 Lacs
Ahmedabad, Gujarat
On-site
We are seeking an enthusiastic and target-driven Telly Sales Representative to join our sales team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products/services, and closing sales deals. This role requires excellent communication skills, a persuasive attitude, and a drive to meet and exceed sales targets. Key Responsibilities: Conduct outbound calls to prospective customers and generate sales. Present and explain company products/services persuasively. Understand customer needs and provide appropriate solutions. Maintain a positive relationship with customers for future business opportunities. Meet and exceed sales targets within the assigned timeframe. Handle objections and resolve customer concerns professionally. Keep accurate records of calls, sales, and customer details in the CRM system. Follow up on leads and maintain a high level of customer engagement. Stay updated on product knowledge, promotions, and industry trends. Requirements & Skills: Previous experience in tele sales, telemarketing, or a similar sales role preferred. Strong communication and persuasive skills. Ability to build rapport and influence customers effectively. Goal-oriented and self-motivated to achieve targets. Familiarity with CRM software is an advantage. High school diploma or equivalent; a degree in sales, marketing, or a related field is a plus. Benefits: Competitive salary with commission-based incentives. Career growth and professional development opportunities. Supportive and friendly work environment. Training and ongoing support provided. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
Posted 1 day ago
0.0 years
1 - 3 Lacs
Chennai, Tamil Nadu
On-site
Job Role: Customer Support Executive Position open at: Guindy Preferred Experience: 0 to 3 years Number of positions: 5 Start Date: 1 – 10 days Qualification: Any Degree Job Type: Full-time, Regular / Permanent Schedule: Day Shift Salary: 15,000.00 - ₹25,000.00 per month Roles & Responsibilities: Respond to customer queries via phone, email, chat, or social media in a professional and timely manner. Provide accurate information about products, services, and company policies. Handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. Escalate unresolved issues to the appropriate internal teams and ensure timely follow-up. Maintain a deep understanding of company products/services to provide knowledgeable support. Gather customer feedback and share insights with the team to improve service quality. Skill Set: Excellent Communication Skills (Verbal & Written) Active Listening Problem-Solving Abilities Product/Service Knowledge Solution oriented About the Organization : Wedtree EStore Pvt Ltd is fast growing retail e-commerce company with three Business Units: (1) Prashanti Sarees – exclusive collection of sarees, (2) Wedtree Lifestyle - Indian handicrafts gifts and home décor & (3) Maatshi - exclusive range of ready mades. We work closely with Karigars/artisans in different parts of India with the intent to taking Indian made products to the world across 3 different product lines. All our 3 brands has a strong online presence (facilitating worldwide shipping) coupled with store outlets in Chennai, Hyderabad and Bangalore Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 6379190953
Posted 1 day ago
0 years
1 - 3 Lacs
Gomtinagar, Lucknow, Uttar Pradesh
On-site
job type spa to Trepist Open time 10.30 nd close time 8.30 Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person
Posted 1 day ago
0 years
1 - 2 Lacs
Kochi, Kerala
Remote
Location: Ernakulam Industry: IGA TECH Industrial electronics pvt ltd Product: Solar Salary: 15,000 – 20,000 (Fixed) + Attractive Incentives Employment Type: Full-time Job Description: We are hiring dynamic and motivated Field Sales Executives across all districts to promote and sell our solar energy products. This is an excellent opportunity for individuals passionate about renewable energy and sales. Key Responsibilities: Lead generation and follow-up with potential clients Conduct field visits to meet customers and explain product benefits Drive sales of solar energy products in assigned district Achieve monthly and quarterly sales targets Maintain good relationships with clients and gather market feedback Requirements: Minimum /12th pass; Graduation preferred Proven field sales experience is a plus (freshers can also apply) Good communication and interpersonal skills Willing to travel locally within the district Self-motivated and result-oriented Benefits: Attractive performance-based incentives Career growth opportunities in the solar industry HR : 9947241166 Email id : [email protected] Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work from home Schedule: Day shift Monday to Friday Morning shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Work Location: In person
Posted 1 day ago
1.0 years
1 - 2 Lacs
Mota Varachha, Surat, Gujarat
On-site
If you have just graduated from college or Coaching and are looking for an internship or a Job in a leading AI-based Graphic Design company, this opportunity is for you. Trending AI-based Graphic Design learning + work. I will give step-by-step coaching on how to use AI and make Designs very smooth and productive, as well as monthly salary on top. I am looking for a curious as well as a passionate candidate who is willing to learn trending technologies and skills, only 3 candidate required for this role. Design as per the given description and reference photos. Software- Photoshop. Job Type: Full-time Pay: ₹9,000.00 - ₹21,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: Adobe Photoshop: 1 year (Preferred) Work Location: In person
Posted 1 day ago
1.0 years
1 - 2 Lacs
Bengaluru, Karnataka
On-site
Job description We are looking for a full-time Cashier who knows how to operate Billing Software and worked in the restaurant industry before. As a team-oriented company, we seek an individual who can be flexible with work hours. The ideal candidate is dedicated to providing exceptional customer service and displays a positive attitude when interacting with customers and employees Duties : Welcome customers and help determine their orders. Process customer orders and record them in the restaurant database. Relay customers’ orders to the kitchen staff. Ensure all orders are delivered to the customers in a timely manner. Perform basic math's functions to collect payments and make change Operate registers, scanners, scales and credit card/debit card terminals Handle exchanges and refunds in a quick, efficient manner Maintain accurate cash drawer Keep the checkout area clean and orderly Requirements: High school diploma or above Proven experience in a customer service role is an advantage Excellent communication and interpersonal skills. Must be able to work a flexible schedule including evenings, weekends, and holidays. Good mathematical skills. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Fixed shift Weekend availability Supplemental Pay: Commission pay Overtime pay Experience: total work: 1 year (Preferred) Work Location: In person
Posted 1 day ago
0 years
2 - 3 Lacs
Chennai, Tamil Nadu
On-site
Job Opening: Field Worker For Govt. Projects Location: Chennai Salary: ₹20,000 to 25,000 per month Quest Certification is hiring Field Workers for government project assignments across multiple locations. Job Description: Assist in data collection, field visits, and basic documentation Support government project implementation under supervision Travel within assigned locations as required Eligibility Criteria: Qualification: 12th , Any Degree or Diploma (any discipline) Experience: Not required — freshers and students are welcome to apply Good communication skills and willingness to travel locally Basic knowledge of documentation or data handling is an added advantage To Apply: Send your resume or express interest by contacting: +91 93421 67703 Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Freelance Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 day ago
1.0 years
1 - 1 Lacs
Thrikkakara, Kochi, Kerala
On-site
The company will provide genuine leads and responses to its promotional campaigns. The job requires the employee to follow up on the enquiries and convert into sales. There is an incentive for efficient conversion and follow up. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Weekend availability Supplemental Pay: Commission pay Performance bonus Quarterly bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Posted 1 day ago
4.0 years
3 - 5 Lacs
Mumbai, Maharashtra
On-site
Position: Medical Sales Representative (Field Sales) Location: [Insert Location] Experience: Minimum 4+ years (at least 2 years in the Wellness or Healthcare industry) Salary: ₹ 30,000 – ₹45,000 per month + Attractive Incentive s Joining: Immediate Joiner Preferred Role Overview: We are seeking a results-driven Medical Sales Representative (MSR) to promote our advanced physiotherapy and wellness services. The ideal candidate should have strong sales experience in the healthcare sector, excellent communication skills, and a proactive attitude in building professional networks and driving referrals. Key Responsibilities: Product Knowledge: Possess in-depth knowledge of the company's services, technologies, and treatment solutions. Regular Field Visits: Visit doctors, clinics, hospitals, and other medical professionals on a regular basis to build rapport and promote services. Relationship Building: Develop and maintain strong professional relationships with healthcare providers and wellness professionals. Sales & Promotion: Present the value and benefits of our services to medical professionals, driving referrals and recommendations. Market Analysis: Keep track of market dynamics, competitor services, and identify growth opportunities. Reporting & Record Keeping: Maintain accurate documentation of sales activities, client feedback, and performance metrics. Sales Target Achievement: Consistently achieve or exceed personal and team-based sales goals. Industry Awareness: Stay informed about the latest developments in wellness, physiotherapy, and medical innovations. Feedback Collection: Collect and relay feedback from professionals and clients to improve service offerings and marketing strategies. Candidate Requirements: Minimum 4 years of experience in medical sales At least 2 years of experience in the wellness or healthcare sector Strong interpersonal and negotiation skills Comfortable with fieldwork and daily visits to medical & wellness professionals Excellent communication and organizational skills Proficient in using CRM and sales tracking tools (preferred) Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 day ago
0 years
1 - 2 Lacs
Salt Lake City, West Bengal
On-site
Hiring IT sales/Website Sales Executive for US shift. Monday to Friday - Must be fluent in English. - Basic computer knowledge. - Convincing skills. Contact - 9163413459 Monday to Friday Night shift Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Work Location: In person
Posted 1 day ago
0 years
1 - 2 Lacs
Madhapur, Hyderabad, Telangana
On-site
Tele caller Type: Full-time job Work duration: 10 AM TO 8 PM Work location- KK plaza, 2nd floor, IDEA Clinics, Jai hind Gandhi-road, Madhapur, Hyderabad,500081 Salary: 10k-20k Only Female Candidates are Eligible Roles & Responsibilities: Attending calls with patience Schedule appointments Coordinate with Patient and Doctor for Appointments Online billing Sales Follow up with patients Eligibility: 1. Flexible with general shifts (10am to 8pm) 2. Good communication (English, Hindi, Telugu) and inter personnel skills 3. Able to type & do data entry 4. Able to work with targets 5. Good with MS excel. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Madhapur, Hyderabad - 500081, Telangana: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Language: Hindi (Required) English (Required) Telugu (Required)
Posted 1 day ago
0 years
1 - 1 Lacs
Malkajgiri, Hyderabad, Telangana
On-site
To maintain records Report typing maintaining Register Receiving clients Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Work Location: In person
Posted 1 day ago
1.0 years
1 - 2 Lacs
Ludhiana, Punjab
On-site
Customer Relations & Follow-Up Coordinator Responsibilities : Handle client queries (India Mart, calls, emails). Follow up on payment collections. Resolve customer grievances. Update clients on order status (sampling, dispatch). Maintain records of orders and payments. Skills Needed : Excellent communication (English + regional language). Patience and empathy for resolving complaints. Basic Excel/Google Sheets for tracking. Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Schedule: Day shift Supplemental Pay: Overtime pay Yearly bonus Experience: Follow Up: 1 year (Preferred) Language: Hindi (Required) English (Preferred) Work Location: In person Speak with the employer +91 9814821588
Posted 1 day ago
2.0 years
1 - 2 Lacs
Chandapura, Bengaluru, Karnataka
On-site
Owning the responsibility of boarding the passengers to our buses. Reaching the allotted bus boarding point on time and assisting passengers reaching their respective seats. Ensuring facilities on the bus are as promised to our customers, hence maintaining a daily checklist. Calling passengers if they don't reach on time and guiding them to the boarding point. Involving all the stakeholders to highlight the issues and improve the passenger experience. Responsible for spot bookings and keeping daily accounts of the same . Travelling with the bus and coming back next day (8 to 14 hours travel time) . Assisting passengers with respect to their needs and promised amenities during the journey. Hospitality and customer service experience would a big plus. Should be able to travel with bus and reach boarding point daily. Professional behavior while dealing with passengers and welcoming, polite language. Good communication skills. Telugu & Hindi speaking is must. Basic knowledge of English is desired. Job Types: Full-time, Permanent, Fresher, Contractual / Temporary Contract length: 12 months Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid time off Schedule: Night shift Supplemental Pay: Commission pay Performance bonus Ability to commute/relocate: Chandapura, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Required) Experience: total work: 2 years (Preferred) any domain: 5 years (Required) Language: English, Kannada or Telugu or Hindi or Tamil (Required) Location: Chandapura, Bengaluru, Karnataka (Required) Shift availability: Night Shift (Required) Overnight Shift (Required) Willingness to travel: 100% (Required) Work Location: In person
Posted 1 day ago
35.0 years
4 - 5 Lacs
Thrissur, Kerala
On-site
Job Vacancy: Housekeeping Staff (Female) Sri Kurumba Educational and Charitable Trust We are hiring Female Housekeeping Staff for our operations in Dubai . Location: Dubai Position: Housekeeping Staff Gender: Female Age Limit: Up to 35 years Salary: 2000 Dhs Benefits: Free Food & Accommodation If you are dedicated, hardworking, and looking for an opportunity to work abroad in a safe and supportive environment, we welcome your application! Contact: 8078002924 Email - [email protected] Job Type: Full-time Pay: ₹35,000.00 - ₹42,000.00 per month Benefits: Food provided Leave encashment Life insurance Schedule: Day shift Shift availability: Day Shift (Required) Work Location: In person
Posted 1 day ago
2.0 years
0 Lacs
Delhi, Delhi
Remote
Hardship Level (not applicable for home-based) B Family Type (not applicable for home-based) Family Staff Member / Affiliate Type UNOPS LICA4 Target Start Date 2025-07-15 Deadline for Applications July 7, 2025 Terms of Reference Operational context India currently hosts more than 261,000 refugees and asylum seekers. These include some 91,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are 47,881 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. In addition, around 49,000 Myanmar nationals have sought refuge in the Northeast of India and live in a refugee-like situation. UNHCR works with the Government of India to offer protection and find solutions for refugees and asylum seekers. As a result of reprioritization, UNHCR India is refocusing its efforts on three core objectives: mandate-critical protection and solutions work; lifesaving and emergency activities with a focus on the most vulnerable; and essential resource mobilization and advocacy for protection and inclusion. With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 8 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). The office is engaged in advocacy with the government to support the development of a national framework for refugee protection, and advocates on issues related to the use of alternatives to detention, access to documentation amongst other key areas. UNHCR’s office is in New Delhi and has a field presence in Chennai, Tamil Nadu. Desired Candidate Profile: The Protection Assistant is part of the Protection Unit and reports to the Senior Protection Associate. S/he is expected to work closely with his/her team, other units in the office, partners and refugee communities. The candidate will strengthen two-way communication with refugee and asylum-seekers. S/he will play a vital role in building and maintaining strong linkages with refugee community and their community-based structures, ensuring timely and effective communication through regular community engagements, protection monitoring visits and field missions. Through dealing both in person, via phone and other communication channels with individual refugees and asylum seekers, conducting outreach activities and community engagement, the Protection Assistant will help adopt a robust community-based protection approach to address the protection and assistance needs of the communities. S/he will stay abreast of the community structures of the population of concern and develop strong links with a cross-section of members of refugee communities, using an AGD approach. Additionally, s/he will be responsible for preparing letters for refugees, managing emails and responding to queries from refugees and asylum seekers via email, letters, and in-person / telephonic meetings. Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics. S/he will maintain and update individual case information in UNHCR's proGres v4 database, update Specific Needs Codes (SNC), identify Persons with Specific Needs (PWSN), and make referrals to partners and service providers for appropriate interventions. S/he will co-ordinate with the security focal point for any security related incidents. A minimum of two years of direct work experience with refugees and asylum seekers, at UNHCR or its partners in the context of community-based protection is required. Experience in working with vulnerable or traumatized individuals and strong cross-cultural communication skills are desired. Strong understanding of UNHCR's protection principles and Community-Based approaches is required. Data analysis and writing skills are required. Proven record in the usage of proGres database, and Microsoft Office applications such as Word and Excel are required. Excellent communication skills both verbal and written, attention to detail and ability to meet tight deadlines and strong organizational and time management skills are required. A demonstrated ability to work with communities is desirable. This is a UNOPS LICA position and is open only to Indian nationals. Only short-listed candidates will be contacted, and they may be required to undergo a written test and/or an interview. The selected candidate will work either from the UNHCR Registration center Office or other UNHCR /partner locations in New Delhi, India. Education & Professional Work Experience Essential: Degree in Social Work, Political science, International Relations or any other relevant studies 2 years of work experience relevant to the Job profile Standard Job Description Protection Assistant Organizational Setting and Work Relationships The Protection Assistant normally reports to a more senior Protection colleague. The incumbent provides functional and administrative support to the protection unit on protection related liaison, correspondence, monitoring, case management and reporting activities. The Protection Assistant also supports the protection unit in designing a comprehensive protection strategy and in providing quality, timely and effective protection responses to persons of concern (PoC). S/he may liaise externally with local authorities and partners on correspondence and/or protection issues as guided by the supervisor. The Protection Assistant also facilitates the involvement of PoC in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity. Duties Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. Observe and respect protection related Standard Operating Procedures (SOPs). Provide functional and administrative support in all protection related AGD based programming with implementing and operational partners. Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and case management. Support assessments on durable solutions through voluntary repatriation, local integration and where appropriate, resettlement. Facilitate liaison with competent authorities for the issuance of personal and other relevant documents. Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics within the Area of Responsibility (AoR). Select PoC for preliminary interviews and decide which relevant information to share. Enforce integrity in the delivery of protection services by local implementing partners. Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses Protection (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential: Not specified. Desirable: Not specified. Functional Skills PR-Protection-related guidelines, standards and indicators PR-Refugee Protection Principles and Framework IT-Computer Literacy (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Required Languages , , Desired Languages , , Additional Qualifications Skills IT-Computer Literacy, PR-Protection-related guidelines, standards and indicators, PR-Refugee Protection Principles and Framework Education Certifications HCR Learning Program - UNHCR, HCR Protection Induction Prog - UNHCR Work Experience Other information This position doesn't require a functional clearance Remote No
Posted 1 day ago
3.0 years
0 Lacs
Delhi, Delhi
Remote
Hardship Level (not applicable for home-based) B Family Type (not applicable for home-based) Family Staff Member / Affiliate Type UNOPS LICA6 Target Start Date 2025-07-15 Deadline for Applications July 7, 2025 Terms of Reference Operational Context India currently hosts more than 261,000 refugees and asylum seekers. These include some 91,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are 47,881 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. In addition, around 49,000 Myanmar nationals have sought refuge in the Northeast of India and live in a refugee-like situation. UNHCR works with the Government of India to offer protection and find solutions for refugees and asylum seekers. As a result of reprioritization, UNHCR India is refocusing its efforts on three core objectives: mandate-critical protection and solutions work; lifesaving and emergency activities with a focus on the most vulnerable; and essential resource mobilization and advocacy for protection and inclusion. With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 8 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). The office is engaged in advocacy with the government to support the development of a national framework for refugee protection, and advocates on issues related to the use of alternatives to detention, access to documentation amongst other key areas. UNHCR’s office is in New Delhi and has a field presence in Chennai, Tamil Nadu State. Desired Candidate Profile The Registration Associate will be a part of the Registration- RSD Unit and report to the Associate RSD Officer. The Registration Associate will contribute to the implementation of the Digital Gateway multi-year project (2025-2027) funded by Bloomberg Philanthropies to promote birth and death registration for refugees and asylum seekers registered with UNHCR India. The Registration Associate will coordinate the verification exercise to ensure face to face onboarding of refugees and asylum seekers on the digital gateway and work closely with the registration team and registration partner staff on management of digital hubs at registration centres. The Registration Associate will contribute to monitoring the efficiency and quality of registration processes that support the digital gateway with a focus on birth and death registration. The Registration Associate will support the development of communication material and reporting related to the digital gateway project. The Registration Associate will support the capacity building of refugee led initiatives to support refugees and asylum seekers to access the digital gateway and awareness raising on birth and death registration. The Registration Associate will support advocacy efforts for inclusion of refugees and asylum seekers in national systems and services, including access to birth and death registration. A minimum of 3 years of direct work experience with refugees and asylum seekers, at UNHCR or its partners in the context of reception, registration, continuous registration, biometrics, documentation and/or related procedures is required. Experience in working with vulnerable or traumatized individuals and strong cross-cultural communication skills are desired. Strong understanding of UNHCR's registration, biometrics and documentation procedures is required. Prior work experience on issues related to birth and death registration of refugees and asylum seekers is desired. Strong data analysis and report writing skills are required. Proven record in the usage of proGres database, Biometric Identity Management System (BIMS) and Microsoft Office applications such as Word and Excel are required. Excellent English writing skills, attention to detail and ability to meet tight deadlines and strong organizational and time management skills are required. A demonstrated ability to deliver training, including on-the-job coaching and guidance to UNHCR registration staff and partners, is highly desirable. Only short-listed candidates will be contacted, and they may be required to undergo a written test and/or an interview. The selected candidate will work from UNHCR's registration center at New Delhi. Standard Job Description Registration Associate Organizational Setting and Work Relationships The Registration Associate is a member of the Registration team and is normally supervised by the Registration Officer. The Registration Associate is responsible for supporting all activities related to registration, and with ensuring that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions. Depending on the size and structure of the Office, the Registration Associate may provide day-to-day supervision, direction and support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management. The Registration Associate collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of registration activities. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties Assist in the implementation of registration strategies and methodologies for populations of concern. Assist in the supervision and daily running of registration team activities, where required. Conduct registration interviews when required in accordance with registration standards and guidance. Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. Maintain accurate and up-to date records and data related to all registration cases. Identify persons with specific needs and ensure timely referral to protection follow-up as required. Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation. Draft correspondence and reports relating to registration activities in the operation, when required Provide statistics and draft reports related to registration data, as requested. In consultation with the supervisor, make decisions related to the day-to-day operations of the registration unit and devise registration procedures which are efficient and effective. Draft and submit reports and statistics related to registration. Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Social sciences; Statistics; Mathematics; Information technology; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Good computer skills, particularly in data management. Desirable Training in basic principles of international protection. Experience in working with UNHCR proGres software. Functional Skills IT-Computer Literacy IT-IT Refugee Systems & Applications DM-Data Collection and Analysis DM-Data Management CL-Programme/Project Mgmt (formulation, implementation, programme cycles and reporting) TR-Training - Virtual and face to face RG-Registration SoPs Design/Implementation (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Required Languages , , Desired Languages , , Additional Qualifications Skills CL-Programme/Project Mgmt (formulation, implementation, programme cycles and reporting), DM-Data Collection and Analysis, DM-Data Management, IT-Computer Literacy, IT-IT Refugee Systems & Applications, RG-Registration SoPs Design/Implementation, TR-Training - Virtual and face to face Education Certifications Information Technology - Other, Mathematics - Other, Social Sciences - Other, Statistics - Other Work Experience Other information This position doesn't require a functional clearance Remote No
Posted 1 day ago
6.0 - 3.0 years
0 Lacs
Delhi, Delhi
Remote
Hardship Level (not applicable for home-based) B Family Type (not applicable for home-based) Family Staff Member / Affiliate Type UNOPS LICA6 Target Start Date 2025-08-01 Deadline for Applications July 7, 2025 Terms of Reference Operational Context India currently hosts more than 261,000 refugees and asylum seekers. These include some 91,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are 47,881 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. In addition, around 49,000 Myanmar nationals have sought refuge in the Northeast of India and live in a refugee-like situation. UNHCR works with the Government of India to offer protection and find solutions for refugees and asylum seekers. As a result of reprioritization, UNHCR India is refocusing its efforts on three core objectives: mandate-critical protection and solutions work; lifesaving and emergency activities with a focus on the most vulnerable; and essential resource mobilization and advocacy for protection and inclusion. With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 8 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). The office is engaged in advocacy with the government to support the development of a national framework for refugee protection, and advocates on issues related to the use of alternatives to detention, access to documentation amongst other key areas. UNHCR’s office is in New Delhi and has a field presence in Chennai, Tamil Nadu State. Expected Outcomes: The incumbent will be responsible for interviewing refugees and assessing their individual resettlement needs. He/she is expected to draft robust, concise and well-drafted RRFs for resettlement submission, producing a minimum of 5 RRFs per week. The incumbent may also have other responsibilities such as acting as a Resettlement country focal point and/or identifying/pre-screening refugees for resettlement consideration and any other tasks as needed. Desirable Candidate Profile: RRF drafting experience is required. He/she should have excellent English drafting skills. Review resettlement cases for individual submissions to resettlement countries; Experience in counselling, managing refugee expectations, and strong communication skills. He/she should have experience interviewing vulnerable persons and working with an interpreter. Extensive knowledge of UNHCR’s proGres v4 database, excellent computer skills are essential. Demonstrated experience meeting targets and deadlines Demonstrated planning, organizational and time management skills Strong analytical skills He/she will be working in a team environment; therefore, excellent interpersonal skills are required Experience coordinating with resettlement countries on individual cases is an asset. Working knowledge of the refugee status determination process is an asset. Oral communication skills in Hindi is an asset. Prior UNHCR experience is desirable. Standard Job Description Resettlement Associate Organizational Setting and Work Relationships A Resettlement Associate position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent's primary role is to assist in providing, in close coordination with concerned sections within UNHCR as well as external parties such as resettlement countries, IOM and NGOs, a continuous support to resettlement operations by ensuring that resettlement polices are correctly implemented and operations are supported in establishing comprehensive protection and solutions strategies. The incumbent takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role of the Resettlement Associate may involve managerial responsibilities in supervising, coaching and training junior staff, and assisting in implementing organisational objectives and priorities. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity. Duties Interview, assess resettlement needs, and process persons identified for resettlement, following established procedures; undertake field missions as required. Where applicable, review and assess special resettlement cases and prepares individual submissions for presentation to resettlement countries; keep offices informed on the status of special resettlement cases; liaise with offices on case processing and provide advice as required. Comply with UNHCR's standard operating procedures on resettlement, ensuring timely action on cases. Follow up on status of cases from submission to departure; ensure effective in-country communication on the status and follow-up on persons of concern (PoC) being considered for resettlement; ensure that records on individual cases are kept up-to-date. Provide PoC and partners with up-to-date and accurate information on UNHCR's resettlement policies and procedures. Assist in monitoring the quality of submissions, providing the concerned staff with basic guidance and advice. Manage, maintain and update proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support. Coordinate travel and departure arrangements for refugees accepted for resettlement. Organize logistical support for governments undertaking resettlement missions. Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports. Assist with preparing a strategy and budget for resettlement activities and monitoring expenditures. Provide administrative support for resettlement-related training activities. Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS. Assist in mitigating resettlement fraud through oversight (including in-country travel), advice and guidance). Recommend cases that are eligible for resettlement consideration. Provide counselling to PoC. Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses International Law; International Relations; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified Desirable Good knowledge of UNHCR Resettlement policies and operational applications in different resettlement countries and situations. Completion of UNHCR specific learning/training activities (e.g., PLP and resettlement anti-fraud workshop). Functional Skills CO-Cross-cultural communication PR-Refugee Resettlement programs PR-Resettlement Anti-Fraud Policy and Procedures (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Required Languages , , Desired Languages , , Additional Qualifications Skills CO-Cross-cultural communication, PR-Refugee Resettlement programs, PR-Resettlement Anti-Fraud Policy and Procedures Education Certifications International Law - Other, International Relations - Other Work Experience Other information This position doesn't require a functional clearance Remote No
Posted 1 day ago
3.0 years
0 Lacs
Delhi, Delhi
Remote
Hardship Level (not applicable for home-based) B Family Type (not applicable for home-based) Family Staff Member / Affiliate Type UNOPS LICA6 Target Start Date 2025-07-15 Deadline for Applications July 7, 2025 Terms of Reference Operational Context India currently hosts more than 261,000 refugees and asylum seekers. These include some 91,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are 47,881 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. In addition, around 49,000 Myanmar nationals have sought refuge in the Northeast of India and live in a refugee-like situation. UNHCR works with the Government of India to offer protection and find solutions for refugees and asylum seekers. As a result of reprioritization, UNHCR India is refocusing its efforts on three core objectives: mandate-critical protection and solutions work; lifesaving and emergency activities with a focus on the most vulnerable; and essential resource mobilization and advocacy for protection and inclusion. With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 8 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). The office is engaged in advocacy with the government to support the development of a national framework for refugee protection, and advocates on issues related to the use of alternatives to detention, access to documentation amongst other key areas. UNHCR’s office is in New Delhi and has a field presence in Chennai, Tamil Nadu State. Desired Candidate Profile The Protection Associate will be a part of the Protection Unit and report to the Senior Legal Associate. The Protection Associate will contribute to the implementation of the Digital Gateway multi-year project (2025-2027) funded by Bloomberg Philanthropies to promote birth and death registration for refugees and asylum seekers registered with UNHCR India. The Protection Associate will work closely with the refugee community especially on capacity building and awareness raising on the importance of birth and death registration and will advocate with relevant stakeholders and authorities for inclusion of refugees and asylum seekers in national systems and services, including access to birth and death registration. The Protection Associate will also work closely with refugee communities to support them in setting up Refugee Led Initiatives to create digital hubs to support refugees and asylum seekers to access the digital gateway. The Protection Associate will support the development and dissemination of communication material and reporting related to the digital gateway project. A minimum of 3 years of direct work experience with refugees and asylum seekers, at UNHCR or its partners in the context of community-based protection, advocacy, documentation and/or related services is required. Experience in working with vulnerable or traumatized individuals and strong cross-cultural communication skills are desired. Strong understanding of UNHCR's protection principles and community-based approaches is required. Prior work experience on issues related to birth and death registration of refugees and asylum seekers is desired. Strong data analysis and report writing skills are required. Proven record in the usage of proGres database, and Microsoft Office applications such as Word and Excel are required. Excellent communication skills both verbal and written, attention to detail and ability to meet tight deadlines and strong organizational and time management skills are required. A demonstrated ability to work with communities, conduct advocacy, deliver training, including on-the-job coaching and guidance to communities and partners, is highly desirable. Only short-listed candidates will be contacted, and they may be required to undergo a written test and/or an interview. Standard Job Description Protection Associate Organizational Setting and Work Relationships The Protection Associate normally reports to the Protection Officer or the Senior Protection Officer. The incumbent monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff. The Protection Associate is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern (PoC) and identify opportunities to mainstream protection methodologies and integrate protection safeguards in operational responses in all sectors. S/he contributes to designing a comprehensive protection strategy and liaises externally with authorities and partners on protection doctrine and policy as guided by the supervisor. The Protection Associate also ensures that PoC are involved in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity. Duties Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment. Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. Assist in providing comments on existing and draft legislation related to PoC. Provide advice on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation. Assist in conducting eligibility and status determination for PoC. Contribute to measures to identify, prevent and reduce statelessness. Contribute to a country-level child protection plan as part of the protection strategy. Contribute to a country-level education plan as part of the protection strategy. Monitor Standard Operating Procedures (SOPs) for all protection/solutions activities. Manage individual protection cases including those on GBV and child protection. Monitor, and intervene in cases of refoulement, expulsion and other protection incidents. Assist in identifying durable solutions for the largest possible number of PoC through voluntary repatriation, local integration and where appropriate, resettlement. Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners. Facilitate effective information management through the provision of disaggregated data on PoC and their problems. Participate in initiatives to capacitate authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures. Assist the supervisor in prioritizing PoC for interview, counselling and propose protection support for individual cases. Assist the supervisor with enforcing compliance of local implementing partners with global protection policies and standards of professional integrity in the delivery of protection services. Assit the supervisor with enforcing compliance with, and integrity of, all protection standard operating procedures. Submit individual payments request for PoC for approval. Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses International Law, Political Science or other related field (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified Desirable Protection Learning Programme Functional Skills IT-Computer Literacy PR-Refugee Protection Principles and Framework PR-Protection-related guidelines, standards and indicators (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Required Languages , , Desired Languages , , Additional Qualifications Skills IT-Computer Literacy, PR-Protection-related guidelines, standards and indicators, PR-Refugee Protection Principles and Framework Education Certifications International Law - Other, Political Science - Other Work Experience Other information This position doesn't require a functional clearance Remote No
Posted 1 day ago
5.0 years
1 - 3 Lacs
Egmore, Chennai, Tamil Nadu
On-site
Job Title: Car Driver Location: Egmore Job Summary: We are looking for a reliable and experienced Car Driver to join our team. The driver will be responsible for transporting company staff, guests, and goods in a safe, timely, and efficient manner while maintaining the vehicle in excellent condition. Key Responsibilities: Drive company vehicles safely and responsibly as directed by the reporting manager. Transport staff and guests to and from designated locations as required. Maintain cleanliness and upkeep of the assigned vehicle. Perform routine vehicle inspections and report any issues or malfunctions. Ensure compliance with traffic rules, regulations, and company driving policies. Maintain a log of travel details, fuel consumption, and mileage. Assist with loading and unloading goods or documents as needed. Ensure timely servicing and maintenance of the vehicle. Follow schedules and adjust to last-minute changes. Required Qualifications: Minimum 10th pass or equivalent. Valid driving license. Proven experience as a driver (minimum 5 years preferred). Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 day ago
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