Company Description Torishima Pumps India Pvt Ltd (TPIPL) is the sole Indian subsidiary of Torishima Pump Manufacturing Company Limited, Japan. Incorporated in 2011, TPIPL is based in Gurugram, Haryana with a manufacturing and service facility in Bengaluru, India. The company focuses on delivering high-quality aftermarket services for critical and sub-critical units up to 1000 MW in India. TPIPL not only provides maintenance services but also offers comprehensive energy-saving solutions, enhancing pump efficiency and reducing running costs. They serve both Torishima and other leading manufacturers, catering to power plants and various industrial sectors. Role Description This is a full-time hybrid role for a Field Services Engineer based in Bengaluru with some work from home flexibility. The Field Services Engineer will be responsible for on-site services, including troubleshooting, technical support, preventive maintenance, and customer service. Daily tasks will involve diagnosing and repairing equipment issues, maintaining detailed service records, and ensuring customer satisfaction through effective communication and problem-solving. Qualifications Field Service and Troubleshooting skills Technical Support abilities and Preventive Maintenance expertise Strong Customer Service skills Excellent written and verbal communication skills Ability to work independently and in a hybrid work environment Experience in pump maintenance and energy-saving solutions is a plus Bachelor's degree in Mechanical or Electrical Engineering, or a related field Show more Show less

Job Description: We are seeking detail-oriented and tech-savvy individuals to join our Non-Voice Process team. This role involves handling customer support and data entry tasks through email, chat, or internal systems—no phone calls involved. Key Responsibilities: Respond to customer inquiries via chat or email in a professional and timely manner Perform accurate data entry and data verification tasks Follow company guidelines to resolve customer issues Escalate complex queries to appropriate teams when necessary Maintain documentation of interactions and update customer records Meet productivity and quality targets consistently Qualifications: Minimum 12th pass / Graduate in any discipline Good written English communication skills Basic computer knowledge and typing speed of at least 30 WPM Ability to multitask and work in a fast-paced environment Prior experience in a BPO/KPO (preferred but not mandatory) Benefits: Competitive salary and performance bonuses Paid training and skill development Health insurance and other benefits Growth opportunities within the organization For more information contact our HR Aliza +91-9548760601 Job Types: Full-time, Permanent, Fresher Pay: From ₹18,637.00 per month Schedule: Day shift Morning shift Night shift Work Location: In person Speak with the employer +91 9548760601

Job Description: We are seeking detail-oriented and tech-savvy individuals to join our Non-Voice Process team. This role involves handling customer support and data entry tasks through email, chat, or internal systems—no phone calls involved. Key Responsibilities: Respond to customer inquiries via chat or email in a professional and timely manner Perform accurate data entry and data verification tasks Follow company guidelines to resolve customer issues Escalate complex queries to appropriate teams when necessary Maintain documentation of interactions and update customer records Meet productivity and quality targets consistently Qualifications: Minimum 12th pass / Graduate in any discipline Good written English communication skills Basic computer knowledge and typing speed of at least 30 WPM Ability to multitask and work in a fast-paced environment Prior experience in a BPO/KPO (preferred but not mandatory) Benefits: Competitive salary and performance bonuses Paid training and skill development Health insurance and other benefits Growth opportunities within the organization For more information contact our HR Aliza +91-9548760601 Job Types: Full-time, Permanent, Fresher Pay: From ₹18,637.00 per month Schedule: Day shift Morning shift Night shift Work Location: In person Speak with the employer +91 9548760601

We are seeking a highly organized and detail-oriented System Builder, Documentor, and Process Maker to create and maintain efficient workflows, training programs, and process documentation. This role is critical for developing operational systems that allow our teams and clients to operate seamlessly, ensuring consistent and scalable execution. The ideal candidate will have experience in process creation, training program development, and the ability to identify and optimize operational inefficiencies. For more information contact our HR Aliza +91-9548760601 Job Types: Full-time, Permanent, Fresher Pay: ₹18,370.29 - ₹35,056.44 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. For more information contact our HR Aliza +91-9548760601 Job Types: Full-time, Permanent, Fresher Pay: ₹18,124.05 - ₹33,899.18 per month Schedule: Day shift Morning shift Night shift Work Location: In person Speak with the employer +91 9548760601

Job Description: We are seeking detail-oriented and tech-savvy individuals to join our Non-Voice Process team. This role involves handling customer support and data entry tasks through email, chat, or internal systems—no phone calls involved. Key Responsibilities: Respond to customer inquiries via chat or email in a professional and timely manner Perform accurate data entry and data verification tasks Follow company guidelines to resolve customer issues Escalate complex queries to appropriate teams when necessary Maintain documentation of interactions and update customer records Meet productivity and quality targets consistently Qualifications: Minimum 12th pass / Graduate in any discipline Good written English communication skills Basic computer knowledge and typing speed of at least 30 WPM Ability to multitask and work in a fast-paced environment Prior experience in a BPO/KPO (preferred but not mandatory) Benefits: Competitive salary and performance bonuses Paid training and skill development Health insurance and other benefits Growth opportunities within the organization For more information contact our HR Tuba +91-9286288401 Job Types: Full-time, Permanent, Fresher Pay: From ₹18,637.00 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Job Description: We are seeking detail-oriented and tech-savvy individuals to join our Non-Voice Process team. This role involves handling customer support and data entry tasks through email, chat, or internal systems—no phone calls involved. Key Responsibilities: Respond to customer inquiries via chat or email in a professional and timely manner Perform accurate data entry and data verification tasks Follow company guidelines to resolve customer issues Escalate complex queries to appropriate teams when necessary Maintain documentation of interactions and update customer records Meet productivity and quality targets consistently Qualifications: Minimum 12th pass / Graduate in any discipline Good written English communication skills Basic computer knowledge and typing speed of at least 30 WPM Ability to multitask and work in a fast-paced environment Prior experience in a BPO/KPO (preferred but not mandatory) Benefits: Competitive salary and performance bonuses Paid training and skill development Health insurance and other benefits Growth opportunities within the organization For more information contact our HR Tuba +91-9286288401 Job Types: Full-time, Permanent, Fresher Pay: From ₹18,637.00 per month Schedule: Day shift Morning shift Night shift Work Location: In person