Software Support Executive Cloud Help Desk (Chat Process) Shift Type: Night Shift (Mon to Fri, Rotational Shift) Employment type: Contractual role Shift Timings: 06:00 PM IST to 03:00 AM IST 09:00 PM IST to 06:00 AM IST NOTE: This position is a CHAT Process Technical Support role. Essential Attributes to do this job Technical Expertise: Strong understanding of IT concepts, networking, and cloud-based applications. Troubleshooting Skills: Ability to diagnose and resolve issues efficiently. Customer Support Experience: Proven track record in a technical support role, preferably in SaaS or IT environments. Communication Skills: Ability to explain complex technical issues in a clear, concise manner to both IT professionals and non-technical users. Problem-Solving Mindset: Analytical thinking to investigate issues, identify root causes, and provide effective solutions. Documentation Abilities: Experience in creating clear knowledge base articles, FAQs, and detailed support tickets. Multi-Tasking: Capable of handling multiple customer inquiries and prioritizing urgent issues. Teamwork: Able to work well with other teams, including product development and engineering, to escalate and resolve issues. Adaptability: Ability to quickly learn new technologies and stay up to date with product updates. Customer-Focused Attitude: Empathetic and patient when assisting users, ensuring a positive support experience. Optional (Preferred) Attributes: Help Desk Experience: Prior experience working with ITSM tools especially Cloud help desk. Cloud Knowledge: Understanding of cloud platforms like AWS, Azure, or Google Cloud. SQL & Database Knowledge : Basic experience querying databases for troubleshooting purposes. Security Awareness: Knowledge of best practices for cybersecurity in cloud applications. Certifications: ITIL, CompTIA, AWS, or other relevant IT certifications. Scripting & Automation: Familiarity with PowerShell, Bash, or Python to potentially automate troubleshooting tasks. Experience in a Fast-Paced Environment: Comfortable with a high-growth company or experience in a startup. Multilingual Abilities: Proficiency in additional languages to support global customers
Financial Planning & Analysis (FP&A) Analyst We're looking for a strategic and analytical individual to join our FP&A team. In this role, you'll play a crucial part in our financial health, assisting with planning, budgeting, forecasting, and reporting to drive informed business decisions. What you'll do: Financial Planning & Analysis: Help report financial results and provide in-depth variance analysis. Assist in presenting financial performance to senior management, explaining product and department results. Collaborate with stakeholders to build and track annual budgets and forecasts, and review actuals against those plans. Fulfil ad-hoc reporting requests from management. Go to Market Finance: Support daily, weekly, monthly, and quarterly revenue forecasting and reporting. Analyze & understand the revenue pipeline, different stages, and appropriate stage weight assignments. Partner with sales and customer success teams to maintain a healthy and robust revenue pipeline. Develop revenue "walks" to identify & highlight pipeline revenue gaps, risks, and opportunities that require attention. What we're looking for: A Qualified Chartered Accountant with 2-3 years of relevant experience (FP&A). Proficiency in financial tools like Excel, PowerPoint, Google Sheets, and Google Slides. Strong analytical skills, including experience with BI and reporting tools (Tableau is a plus). Proficiency in financial analysis, financial modeling, and problem-solving Excellent communication skills and a proven ability to build strong relationships in a remote environment with an international team. Other Details: Shift Time : 2:00 PM - 11:00 PM IST (UK Shift) Position Type: Hybrid Work Location: Pune (Nearby Areas)
Job Purpose: As the Assistant Manager Talent Acquisition, you will play a pivotal role in leading and executing recruitment strategies to attract top talent in alignment with the organization’s goals. You will partner with business stakeholders, and manage end-to-end hiring processes with the support of the Sr. Manager. This role demands a strategic mindset, hands-on execution, data-driven decision-making, and strong stakeholder management to ensure high-quality talent acquisition outcomes. Roles & Responsibilities: Partner with business leaders and hiring managers to understand workforce needs and translate them into effective sourcing strategies Oversee and drive the entire recruitment life cycle from requisition to onboarding, ensuring quality, speed, and a positive candidate experience Lead calibration discussions with stakeholders to fine-tune role requirements and hiring benchmarks Supervise sourcing efforts across multiple platforms and recruiting channels, including job portals, social media, and internal referrals Drive, monitor, and enhance the effectiveness of the employee referral program Create and manage compelling job postings and recruitment campaigns to attract the right talent Conduct and guide screening and selection processes, including interviews and assessments Mentor and support junior recruiters in achieving hiring targets and maintaining process compliance Negotiate offers, manage documentation, and oversee pre-joining and onboarding formalities Ensure smooth coordination for induction and handover to HR operations or business Analyze hiring metrics and publish periodic reports and dashboards for leadership review Identify opportunities for process improvement and contribute to talent acquisition initiatives or projects Functional & Technical Skills: Proficiency in Microsoft Office tools (Excel, Word, Outlook) for data analysis, reporting, and documentation In-depth knowledge of recruitment tools and platforms (Naukri, LinkedIn, Monster, etc.) Familiarity with Applicant Tracking Systems (ATS) and HRMS tools is preferred Strong understanding of sourcing strategies, candidate engagement, and hiring best practices Other Requirement: Excellent communication and stakeholder management skills Minimum 3–5 years of experience in recruitment, with at least 1–2 years in a lead or senior role Experience in bulk hiring and familiarity with BPO/ITES recruitment is highly desirable Proven ability to manage multiple hiring mandates simultaneously People Skills & Competencies Strong planning, organizing, and time management capabilities Ability to make data-driven decisions and exercise sound judgment Team collaboration and leadership skills Strong negotiation, influencing, and relationship-building abilities High level of accountability and execution focus
Job Purpose: Finding and attracting qualified candidates for open positions within the organization will be your primary duty as a recruiter. You will closely collaborate with hiring managers to understand role requirements and execute end-to-end recruitment processes to fulfil the requirement. Your objective will be to find, evaluate, and present applicants who fit the company's culture and meet the necessary requirements Roles & Responsibilities: Calibrate with the hiring managers for better understanding of the job role Source relevant profiles from different recruiting channels Effectively drive the employee referral program Design and advertise job posts for the open positions on social networking platforms Screen resumes and job applications Conduct interviews to filter out suitable candidates for open positions Co-ordinate end to end interview process Act as a point of contact and build influential candidate relationships during the selection process Documentation and Offer negotiation of the selected candidates Process the pre-joining formalities and co-ordinate for the induction process Publish MIS reports as per the process Functional & Technical Skills: Microsoft Outlook/ Word/ Excel skills to be able to document and analyze obtained information/ data from various diagnostic sessions Knowledge of job portals and social media platforms for recruiting Other Requirement: Good Communication Skills Minimum 1 year of proven work experience as a Recruiter Good to have bulk hiring experience with International BPO/ITES organizations Hands-on experience with various recruiting tools (Naukri, LinkedIn, Monster etc.) Familiarity with social media and other professional networks People Skills & Competencies Decision Making skills Planning & Organizing skills Teamwork Time Management Skills Strong decision making & negotiation skills
Group Editor I, Commerce This role is For Ziff Davis Performance Marketing and will support its Brand - CNET Group, home to CNET, PCMag, Lifehacker, ZDNET and Mashable is expanding its commerce content team, and were hiring a Commerce Editor based in India. This person works quickly to ensure all new articles and updates meet or exceed our best practices, evaluating work for clean copy and proper adherence to template layouts, and publishing that work in a timely manner. The successful candidate is a self-starting, detail-oriented editor who will work closely with writers, editors, and leaders across the organization to ensure our brands publish work representative of our high standards. This person has experience overseeing and guiding writers, bringing out the best version of their work. They are also excellent writers themselves, who are willing to pitch in to write and update as needed. They partner well with others, and are adept at collaborating with colleagues and leaders across time zones. To support real-time publishing and cross-functional coordination, this role involves collaboration with U.S.-based teams , with some flexibility required for sync hours and shared planning. This role requires original, human-generated work at all times. The use of any form of generative artificial intelligence (including but not limited to ChatGPT, Bard, Jasper, or other AI content or code generators) is strictly prohibited in the execution of job responsibilities. Any use of AI tools—whether for content creation, code generation, communication, data analysis, or other task execution—will be considered a serious violation of company policy. Violation of this policy will result in immediate termination of employment Job Responsibilities Identify opportunity. You will carefully edit and examine all assigned work to ensure editorial best practices are being followed, looking for any and all avenues for adding value before publishing. Demonstrate organization. Coordinate closely with the rest of the Commerce team to ensure current priorities are being supported, and all work is correctly documented within our internal tools. Think critically. As a key person who will oversee work, it’s crucial that you’re a critical thinker who can sniff out and escalate potential issues, make suggestions, quickly adopt learnings, and follow-up with team members and leaders. Communicate effectively. Ensure writers you work with are regularly reminded of best practices, and work closely with your lead to identify any opportunities for growth and improvement among the writers you regularly work with. Provide feedback. Track repeat errors and communicate up to your lead, ensuring any additional training or corrective measures can be delivered in a timely manner. Stay organized. Work with writers to establish clear writing and update strategies for all forms of published work, while maintaining a flexible production calendar with your lead that adapts to current priorities. Write content as needed. An excellent editor is also an excellent writer. This person not only helps others’ copy shine; they also roll up their sleeves to help write content to meet team goals. Job Qualifications 2+ years of editing experience, preferably in a service journalism setting Able to handle multiple projects with short deadlines Comfortable getting into the weeds on topics you are not an expert in, to ensure submitted writing is accurate and authoritative Willingness to occasionally work outside of standard hours to support business needs during major events
Group Content Writer I, Commerce This role is For Ziff Davis Performance Marketing and will support its Brand - CNET Group, home to CNET, PCMag, Lifehacker, ZDNET and Mashable is expanding its commerce content team, and were hiring a Content Writer l based in India. The editorial commerce team writer will create and update commerce content such as deals articles and other story types as needed. This work will focus on the most up-to-date pricing, engaging product information and editorial best practices as part of a vibrant global team. The successful candidate is first and foremost an accurate, fast, detail-oriented self-starter who also writes in clear, engaging ways that speak to consumer wants and needs. The successful candidate is a quick learner who collaborates well with teammates to reach a common goal. To support real-time publishing and cross-functional coordination, this role involves collaboration with U.S.-based teams , with some flexibility required for sync hours and shared planning. This role requires original, human-generated work at all times. The use of any form of generative artificial intelligence (including but not limited to ChatGPT, Bard, Jasper, or other AI content or code generators) is strictly prohibited in the execution of job responsibilities. Any use of AI toolswhether for content creation, code generation, communication, data analysis, or other task execution—will be considered a serious violation of company policy. Violation of this policy will result in immediate termination of employment Job Responsibilities Embrace accuracy. Pricing, stock availability, and product spec details are correct and up-to-date. Write concisely and with purpose. Use your growing knowledge of the topic and the needs of the audience to clearly and engagingly demonstrate value to the reader, without adding unnecessary prose to the article. Identify opportunity. You will carefully examine all assigned work to ensure every detail is current, relevant to the reader, and reflects the current value of the product or service. Demonstrate flexibility. Involve yourself in Commerce team priorities to ensure your work aligns with our ever-changing world. Maintain calendars. Consistently deliver assigned work complete and on time, every time. Job Qualifications 1-2 years of writing experience, preferably in a service journalism setting Able to handle multiple projects with short deadlines Comfortable getting into the weeds on topics you are not an expert in Willingness to occasionally work outside of standard hours to support business needs during major events
Social Media Manager, Commerce - UK Shift Role (Pune/Mumbai - Hybrid) Ziff Davis CNET Group/ZDPM is a home to CNET, PCMag, Lifehacker, ZDNET and Mashable is expanding its social commerce content operations, and were hiring a Social Commerce Producer based in India to lead our daily deal content across social platforms. This role is focused on social-first publishing, platform-specific strategy, and growing the visibility of Ziff Davis CNET Group/ZDPM Deals on feeds like Twitter/X, Facebook, and more. Youll play a role in shaping how our best shopping content is experienced by audiences across platforms, turning high-value deals into engaging, community-driven moments. To support real-time publishing and cross-functional coordination, this role involves collaboration with U.S. East Coast-based teams, with some flexibility required for sync hours and shared planning. IMPORTANT NOTE: This role requires original, human-generated work at all times. The use of any form of Generative Artificial Intelligence (including but not limited to ChatGPT, Bard, Jasper, or other AI content or code generators) is STRICTLY PROHIBITED in the execution of job responsibilities. Any use of AI tools whether for content creation, code generation, communication, data analysis, or other task execution will be considered a serious violation of company policy. Violation of this policy will result in immediate termination of employment Qualifications Required: 3 - 5+ years of experience managing professional social accounts, particularly in commerce, editorial, or media A strong grasp of how to translate shopping content into feed-native stories Solid copywriting skills with a flair for hooks, value props, and call-to-actions Familiarity with publishing tools (e.g., Buffer, Sprout, True Anthem, Later), analytics platforms, and CMS Awareness of internet and platform culture, especially in the tech shopping and deal discovery space What Youll Do: Social Commerce Execution Publish daily shopping and deals content across X (formerly Twitter), Facebook, and emerging platforms for CNET Deals, PCMag Deals, and Mashable Deals. Create a consistent publishing calendar synced with commerce editorial priorities and seasonal shopping cycles (e.g. Prime Day, Black Friday, Back-to-School). Write platform-native post copy and headlines that hook audiences while driving engagement and clicks. Adapt deals content into compelling social formats, including static posts, threads, carousels, Stories, and others. Manage polls, and other community-forward activations that foster positive engagement. Expand on our unique social voice and tone tailored to each brand while maintaining a clear commerce focus. Platform Growth & Community Impact Contribute to growing engagement rates, impressions, referrals, and follower counts across strategic platforms. Use platform analytics and performance data to iterate, test, and refine your publishing strategy. Track trends in social shopping behavior and surface opportunities for creative experimentation. Support longtail strategies and audience development via strategic posting and real-time engagement. Cross-Team Collaboration & Support Work closely with the CNET commerce editorial team and audience strategists to elevate the performance of top deals. Collaborate across global time zones with editorial, social, and commerce stakeholders. Curate and surface deals content for potential syndication opportunities (e.g., Apple News, Flipboard). Coordinate lightly with other CNET Group departments (SEO, Studios, Paid/Sales) on content planning and optimization. Requirements: This is a remote position for Pune or Mumbai locations. Candidates should be comfortable collaborating across global time zones, with some flexibility around coordination with U.S.-based team members. How well determine success: Growth in social follower base, engagement rate and brand awareness Increased conversions from social content Clear brand strength for CNET, PCMag, and Mashable Deals across feeds Repeatable playbooks and performance wins in social commerce strategy Nice to haves Background in affiliate marketing or commerce editorial Light production or editing experience for social video and image content Experience tailoring content for Instagram Shopping, Pinterest, or social commerce integrations Knowledge of audience behavior across different regions, especially U.S. and India Additional Note: This positions requires to work in UK Shift i.e. 02:00 PM to 11:00 PM IST.
Job Title: Technical Support Executive (Chat Process) Employment type: 6 Months Contract Work Location: Work From Office (Koregaon Park, Pune ) Shift Type: Night Shift NOTE: This is a Technical Support - Chat Process role for our Cloud Help Desk product and this position requires to Work From Office (Mon - Fri) in the night shift from our office located at Koregaon Park, Pune. Essential Attributes to do this job: Technical Expertise: Strong understanding of IT concepts, networking, and cloud-based applications. Troubleshooting Skills: Ability to diagnose and resolve issues efficiently. Customer Support Experience: Proven track record in a technical support role, preferably in SaaS or IT environments. Communication Skills: Ability to explain complex technical issues in a clear, concise manner to both IT professionals and non-technical users. Problem-Solving Mindset: Analytical thinking to investigate issues, identify root causes, and provide effective solutions. Documentation Abilities: Experience in creating clear knowledge base articles, FAQs, and detailed support tickets. Multi-Tasking: Capable of handling multiple customer inquiries and prioritizing urgent issues. Teamwork: Able to work well with other teams, including product development and engineering, to escalate and resolve issues. Adaptability: Ability to quickly learn new technologies and stay up to date with product updates. Customer-Focused Attitude: Empathetic and patient when assisting users, ensuring a positive support experience. Optional (Preferred) Attributes: Help Desk Experience: Prior experience working with ITSM tools especially Cloud help desk. Cloud Knowledge: Understanding of cloud platforms like AWS, Azure, or Google Cloud. SQL & Database Knowledge: Basic experience querying databases for troubleshooting purposes. Security Awareness: Knowledge of best practices for cybersecurity in cloud applications. Certifications: ITIL, CompTIA, AWS, or other relevant IT certifications. Scripting & Automation: Familiarity with PowerShell, Bash, or Python to potentially automate troubleshooting tasks. Experience in a Fast-Paced Environment: Comfortable with a high-growth company or experience in a startup. Multilingual Abilities : Proficiency in additional languages to support global customers. Shift Timings: Rotational Shift 06:30 PM IST to 03:30 AM IST (Night Shift) 09:00 PM IST to 06:00 AM IST (Night Shift)
Job Title: Affiliate Operations Specialist Position Type: Remote India Shift Type: UK Shift Shift Time: 02:00 PM to 11:00 PM IST (Monday - Friday) Who You Are: Are you passionate about optimizing processes and ensuring seamless execution? Do you thrive in a fast-paced environment where precision and support are key to success? If you're a detail-oriented individual with a knack for turning data into actionable insights, we want to hear from you! As an Operations Specialist in Affiliate Marketing at CNET Group, you'll be responsible for supporting and optimizing affiliate operational tasks, reporting, and campaign execution. What Youll Do: As an Affiliate Operations Specialist, youll work closely with our affiliate Account Executives and partners to optimize their performance and ensure efficient campaign delivery (both organic and flat-fee) . Your role will be to provide tactical support for key accounts, manage campaign execution, and collaborate across internal teams to deliver efficient and effective affiliate marketing solutions. Your focus will be to support executing strategies that align with our business goals while providing outstanding client service. Key Responsibilities: Campaign Execution & Support: Support the pre-sale and post-sale execution of advertising campaigns, ensuring all tactical elements are in place. Assist Account Executives and clients with the tactical execution of affiliate campaigns, providing guidance and support as needed. Ensure timely and accurate delivery of campaign assets and reporting. Reporting & Analysis: Monitor campaign performance metrics, generate detailed reports, and present insights to internal teams and clients. Utilize data to provide insights and recommendations for optimizing affiliate campaigns and operational processes. Develop and maintain dashboards to track key performance indicators. Operational Support: Assist in optimizing performance for a portfolio of affiliate accounts, working to ensure partner success and efficient revenue growth. Support enhancing affiliate programs by analyzing operational data and making recommendations for process improvements. Communicate effectively with internal stakeholders to ensure alignment between affiliate marketing initiatives and overall business objectives. Client & AE Support: Serve as a day-to-day contact for affiliate partners and Account Executives, assisting with any inquiries, addressing concerns, and ensuring timely and efficient execution of campaigns. Conduct regular check-ins to ensure operational goals are being met and identify areas for improvement. What It Takes to Succeed: Detail-Oriented: You have a keen eye for detail and ensure accuracy in all operational tasks and reporting. Analytical Skills: You have experience with data analysis and reporting, and you can turn data insights into actionable strategies for operational improvements. Organizational Skills: You are able to manage multiple tasks, deadlines, and priorities efficiently in a fast-paced environment. Communication: Strong verbal and written communication skills, with an ability to present confidently to partners and teams. Problem-Solving: You can identify and resolve operational challenges efficiently. Skills & Qualifications: 1 or 2+ years of experience in affiliate marketing operations, digital marketing, or a related field preferred . Familiarity with affiliate marketing platforms and technologies. Strong Excel skills and experience with data analysis tools is a plus. Bachelors degree in Marketing, Business, or a related field preferred. Why Join Us? Be part of a dynamic team that values efficiency, collaboration, and growth. Work in a fast-paced environment with opportunities for professional development in operational excellence. Contribute to innovative affiliate marketing strategies for a growing portfolio of brands by ensuring seamless execution. Perks and Benefits Unlimited flexible time off Volunteer paid time off Generous holidays Recognition Programs - yes there are multiple, AND prizes! Remote-first work experience and a work from anywhere culture Weekly coffee chats with leaders Wellness and mindfulness programs Career advancement opportunities Sick days Generous Paid Parental Leave Regional holiday celebrations Community give-back celebrations Unwavering commitment to diversity and inclusion Employee stock purchase program ...and more!
About the Role: We are seeking an experienced and dynamic B2B Recruiter to manage the full recruitment cycle for business-to-business functions. This role will focus on identifying, attracting, and hiring top talent for sales, account management, partnerships, and other client-facing roles that drive our B2B growth. Key Responsibilities: Partner with business leaders to understand hiring needs for B2B-focused positions. Develop and post engaging job descriptions on various platforms Source candidates through LinkedIn, job boards, referrals, and professional network Screen and assess candidates for skills, cultural fit, and experience in B2B environments. Coordinate and schedule interviews with hiring managers. Manage offer negotiations and onboarding in collaboration with HR. Maintain talent pipelines for future B2B hiring needs. Track recruitment metrics and provide regular hiring updates to stakeholders. Ensure compliance with company policies and relevant labor laws. Requirements: 25 years of recruitment experience, preferably in B2B or bulk hiring . Strong knowledge of sourcing techniques and recruitment tools. Proven ability to hire for sales, business development, or client-facing roles. Excellent communication, interpersonal, and negotiation skills. Ability to manage multiple requisitions and meet deadlines. Preferred Skills: Experience recruiting for SaaS, technology, or professional services companies Strong network within B2B industries. Data-driven approach to hiring decisions.
Summary The Business Development Executive - AG is focused on understanding & articulating clients offerings in order to assist them in the demand / appointment generation programs in defined geographies. He/ She will act as an extension of the clients sales & marketing team and is responsible to generate sales qualified leads (SQL). Responsibilities Understand the offering of the client organization and effectively perform outbound calls to target prospects in defined geographies Map global markets, capture market intelligence & identify target markets Effectively articulate value proposition to decision makers and assess buying interest Prospect, Educate, Qualify and Develop accounts to create sales ready leads for clients Engage in meaningful conversation/s with key decision makers and business owners Consistently meet or exceed targets to create high quality sales pipeline for our clients Be Responsible for lead nurturing and follow up programs designed by the customer Desired Profile Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence Freshers with exceptional communication skills with a flare to work in the field of Technology sales Preferred applicants from Inside Sales, Tech sales, Business Development roles. Team Player who possesses a desire and ability to work in fast paced, goal oriented high growth sales environment Demonstrated aptitude for technology and sales Flexible to work in 24 x 5 environment
Summary The Business Development Executive - AG is focused on understanding & articulating clients offerings in order to assist them in the demand / appointment generation programs in defined geographies. He/ She will act as an extension of the clients sales & marketing team and is responsible to generate sales qualified leads (SQL). Responsibilities Understand the offering of the client organization and effectively perform outbound calls to target prospects in defined geographies Map global markets, capture market intelligence & identify target markets Effectively articulate value proposition to decision makers and assess buying interest Prospect, Educate, Qualify and Develop accounts to create sales ready leads for clients Engage in meaningful conversation/s with key decision makers and business owners Consistently meet or exceed targets to create high quality sales pipeline for our clients Be Responsible for lead nurturing and follow up programs designed by the customer Desired Profile Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence Freshers with exceptional communication skills with a flare to work in the field of Technology sales Preferred applicants from Inside Sales, Tech sales, Business Development roles. Team Player who possesses a desire and ability to work in fast paced, goal oriented high growth sales environment Demonstrated aptitude for technology and sales Flexible to work in 24 x 5 environment
Job Title: Sr. Oracle ERP Cloud Developer Job Location: Remote, India Shift Type: UK Shift (02:00 PM 11:00 PM IST) About our Role: Were looking for a highly motivated Senior Oracle ERP Cloud (Fusion) Developer. This position will be involved in the development, implementation and support of global implementation of Oracle ERP cloud. They will lead banking integration activities and should have strong experience in this area. The Senior Oracle ERP Cloud Developer will be a member of Ziff Davis’ Enterprise Applications team. As a member of this team, this role will work closely with Finance and other business teams to support their Oracle Cloud development, analysis, and user support needs. This is a hands-on technical role. Strong Technical skills with some functional knowledge are required. Knowledge and experience working with Oracle ERP Cloud (Fusion) is required. Extensive experience in building interfaces, using APIs, FBDI, BIP reports is needed. Good knowledge of core financial modules GL, AP, FA, AR, CM is needed. This position will support the Global Accounting and Treasury teams from a techno functional and development perspective and will assist those teams leveraging Oracle Fusion more effectively. Key Responsibilities: Technical development related to Oracle ERP Cloud Fusion Banking integration and work with banks teams on requirements and testing Work with end users to resolve day to day Production issues Excellent written and verbal communication skills Proven ability to handle and prioritize multiple projects and meet deadlines. Commitment to excellence and high standards in building / troubleshooting issues with custom reports and interfaces Work with Oracle support by opening SRs and implementing solutions Testing and helping users in conducting UAT Demonstrated ability to manage multiple technical work streams and work in a complex global environment. Job Qualifications: A minimum of 6 years of experience working with large & complex implementations of Oracle ERP Cloud in a developer/techno functional role. Must have extensive experience in setting up integrations between Oracle ERP Cloud Fusion and different banks Must be able to work independently on anything related to Bank integrations whether it is coding of the file formats or configuration in Fusion or setup file transfer/encryption etc. Must be able to work with the banks’ teams on requirements, testing etc. Experience building and supporting integrations between Oracle ERP Cloud and other systems Experience with Oracle ERP Cloud architecture and underlying tables Must have experience with the different data conversion/integration methods into Oracle ERP Cloud (FBDI/ADFDi) Experience with Web Service protocols SOAP/REST is required Experience working with different file formats as XML/JSON/POST to read/send information Languages Expert level PL/SQL (mandatory) Expert level SQL (mandatory) Shell Scripts Experience with Workflow and UI personalizations Skilled in developing reports/dashboards using Oracle OTBI, XML and Bi Publisher Knowledge of OIC preferred but not required
Job Title: Accounts Payable Specialist Job Location: Pune / Mumbai Hybrid OR Remote – India Shift Type: UK Shift (02:00 PM – 11:00 PM IST) About our Role: We are looking for a knowledgeable and enthusiastic Accounts Payable Specialist to join our Finance team. This person will manage invoices, liaise with various departments regarding payments, and interact with vendors. Key Responsibilities: Vendor Onboarding experience, knowledge of W-9’s, W-8BEN’s, acceptable banking support and credentials, 1099’s Inputting invoices into the general ledger accounting system, including posting to proper business unit, department and account codes in an accurate and timely manner. Establishing good relationships across departments and business units to obtain proper approvals for invoices. Ensuring that all approved invoices are prioritized and paid in accordance with cash discount potential and payment terms. Understanding vendors used by the Company, related agreements and payment terms to support accrued expense estimation. Allocating certain bills to different business units, departments and subsidiaries. Ensuring only approved vendors are established in the general ledger accounting system. Processing Electronic Funds Transfer requests, Check requests, and wire transfer requests. Matching invoices to payment requests, obtaining all signatures and approvals for payments and distributing accordingly. Reconciling vendor statements; researching and correcting discrepancies; responding to vendor inquiries. Maintaining files and documentation thoroughly and accurately, in accordance with Company policy and accepted accounting practices. Developing/maintaining payable aging reports and files on vendor account balances; reconciling monthly. Employee expense report auditing against the Company’s established policies. Understanding of payment application to the invoice and interface with treasury team for bank reconciliation. Must have experience in month end accrual process to ensure accuracy in monthly and quarterly expense variance analysis. Interfacing with management in various departments, including engineering, sales, operations, technology and legal. Job Qualifications: A.A. or B.S. in Accounting preferred 3 or more years of experience in accounts payable or general accounting functions Excellent interpersonal skills including verbal and written communication Experience with Oracle Fusion a plus Pride in accuracy and attention to detail High level of organizational skills Proficient in Microsoft Office software applications; primarily Excel. Ability to work well in a fast-paced professional office environment Familiarity with handling intercompany transactions and reconciliations Experience with international transactions and foreign exchange a plus Great follow up skills, ability to take initiative and think out of the box Team Player Ability to meet deadlines Exposure and experience in Sarbanes Oxley a plus A successful candidate will be passionate about technology and possess a genuine curiosity and enthusiasm for exploring and applying AI.
Group Content Writer I, Commerce This role is For Ziff Davis Performance Marketing and will support its Brand - CNET Group, home to CNET, PCMag, Lifehacker, ZDNET and Mashable is expanding its commerce content team, and were hiring a Content Writer l based in India. The editorial commerce team writer will create and update commerce content such as deals articles and other story types as needed. This work will focus on the most up-to-date pricing, engaging product information and editorial best practices as part of a vibrant global team. The successful candidate is first and foremost an accurate, fast, detail-oriented self-starter who also writes in clear, engaging ways that speak to consumer wants and needs. The successful candidate is a quick learner who collaborates well with teammates to reach a common goal. To support real-time publishing and cross-functional coordination, this role involves collaboration with U.S.-based teams , with some flexibility required for sync hours and shared planning. This role requires original, human-generated work at all times. The use of any form of generative artificial intelligence (including but not limited to ChatGPT, Bard, Jasper, or other AI content or code generators) is strictly prohibited in the execution of job responsibilities. Any use of AI toolswhether for content creation, code generation, communication, data analysis, or other task execution—will be considered a serious violation of company policy. Violation of this policy will result in immediate termination of employment Job Responsibilities Embrace accuracy. Pricing, stock availability, and product spec details are correct and up-to-date. Write concisely and with purpose. Use your growing knowledge of the topic and the needs of the audience to clearly and engagingly demonstrate value to the reader, without adding unnecessary prose to the article. Identify opportunity. You will carefully examine all assigned work to ensure every detail is current, relevant to the reader, and reflects the current value of the product or service. Demonstrate flexibility. Involve yourself in Commerce team priorities to ensure your work aligns with our ever-changing world. Maintain calendars. Consistently deliver assigned work complete and on time, every time. Job Qualifications 1-2 years of writing experience, preferably in a service journalism setting Able to handle multiple projects with short deadlines Comfortable getting into the weeds on topics you are not an expert in Willingness to occasionally work outside of standard hours to support business needs during major events
Role Summary The Manager Customer Success will be the strategic bridge between the SWZD Lead Generation team and the ZDPM Operations team, ensuring seamless execution of high-quality lead generation campaigns. This role focuses on revenue growth through insourcing, campaign optimization, and maintaining exceptional client satisfaction, while leading a high-performing CS team. Key Responsibilities Serve as the primary liaison between SWZD LeadGen and ZDPM Operations, ensuring clear communication and alignment. Maximize insourced revenue by ensuring the majority of SWZD campaigns are delivered by ZDPM. Partner with the RFP team on key brand proposals, contributing strategic recommendations to win business. Ensure HQL/BANT teams operate at full capacity month over month. Oversee end-to-end client lifecycle post-sale, including onboarding, pacing, optimization, and delivery. Monitor campaign performance, identify improvement opportunities, and provide data-driven recommendations. Ensure timely and accurate delivery of campaign performance reports. Lead and develop the Customer Success team, fostering a culture of ownership, accountability, and growth. Manage escalations promptly, maintaining client trust and satisfaction. Build and maintain strong relationships with key sponsors and stakeholders to support retention and upsell opportunities. Skills & Qualifications Proven experience in Customer Success, Account Management, or Campaign Delivery within the B2B lead generation industry. Strong understanding of CPL models, lead qualification methods (HQL, BANT), and digital marketing funnels. Hands-on experience with Salesforce, G Suite, Convertr, and campaign analytics tools. Exceptional stakeholder management and communication skills, with the ability to present insights effectively. Data interpretation skills, with the ability to translate metrics into actionable strategies. Demonstrated ability to manage multiple campaigns and clients in a fast-paced environment. Strategic thinker with a strong attention to detail. Experience leading teams, setting performance goals, and driving results. KPIs / Success Metrics % of campaigns insourced vs. outsourced. Team capacity utilization (HQL/BANT). Resolution time for escalations. Pacing, Pause dates and first delivery percentage adherence.
Key Responsibilities: Ensure timely delivery of data to stakeholders. Maintain documentation of data sources, processes, and delivery workflows. Extract, transform, and load (ETL) data from various sources. Maintain and optimize data pipelines to ensure smooth data flow. Ensure data integrity by identifying and resolving inconsistencies. Required Skills: Proficiency in SQL (Snowflake), Excel, EmEditor and Python. Proficiency in AWS. Strong analytical and problem-solving skills. Attention to detail and accuracy in data handling. Ability to work with large datasets efficiently. Good communication skills to liaise with technical and non-technical teams. Strong documentation skills for processes Prioritization skills. Time management and ability to meet deadlines Qualification : Graduation in any stream
Data Entry Specialist, CNET Group The Opportunity: CNET Group is seeking a technologically savvy Data Entry Specialist who will play a foundational role in sourcing, organizing and accessing testing data across disparate sources and teams. This role requires a strong collaborator and communicator who feels equally comfortable working with people and databases. They will consider the use of creative workflow tools that help accomplish a task, and can efficiently manage their time as part of a wider project. The successful candidate has a deep appreciation for product testing, and can operate independently, while also participating in broader team efforts. This position reports to and works closely with CNET Groups Labs Director. Key Responsibilities: Identify and onboard product testing data across teams and sources Help drive the evolution and adoption of internal tools Gather and distribute data as needed for teammate use Uphold standards of data accuracy and critical attention to detail Collaborate effectively with peers and cross-functional partners Embrace a problem-solving mindset to tackle challenges Communicate effectively with Director of Labs Job Qualifications: 2+ years of direct or commensurate experience in a data or project management role Excellent verbal and written communication skills Strong interpersonal skills Ability to work with peers and leaders across time zones Ability to organize and execute on complex projects Strong work ethic with a high degree of determination and drive; strong organizational skills Solutions-oriented mindset and team player Keen and proven attention to detail Familiarity with product testing, tech publishing and journalism a plus About CNET Group CNET Group, is a subsidiary of Ziff Davis, Inc., is a leading global digital-media company operating in three core verticals: Technology, Gaming, and Shopping. Its brands PCMag, Mashable, RetailMeNot, Speedtest, ExtremeTech, IGN, AskMen, Offers.com, TechBargains, emedia and Salesify produce and distribute premium content across multiple platforms and devices. CNET Group delivers advertising, performance marketing, data services and licensing solutions to thousands of clients worldwide. CNET Group publishes in 26 languages and successfully partners with local publishing operators across 115 countries. About Ziff Davis Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security. Our Benefits CNET Group offers competitive salaries in addition to robust, health and wellness-focused benefits. We are committed to work-life balance with paid time off when you need it. At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then CNET Group is the place for you. Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive.
Desired Candidate Profile 1-6 years of experience in campaign management or a related field. Advanced Excel skills including data extraction, visualization, and reporting. Strong understanding of data collection methods and ability to work with large datasets. Experience with data mining techniques to extract valuable insights from complex data sets.
Roles and Responsibilities Conduct call audits to ensure quality standards are met. Collaborate with the team to resolve issues and improve overall performance. Desired Candidate Profile 1-6 years of experience in a similar role (quality assurance or quality audit).
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