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Apex Group
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Xactly support analyst

Xactly support analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Apex Group

3 - 8 years

2 - 4 Lacs

Pune Greater Noida

Posted:15 hours ago| Platform:

Apply

Skills Required

advance sql gdpr salesforce troubleshooting etl macros python data analysis oracle performance tuning sas business analysis vlookup dbms sql server sql plsql tableau java unix shell scripting data modeling advanced excel unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience.Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole purpose
Part of a team of Sales Technology specialists, the role is fundamental to supporting and advancing the usage of our Sales Compensation solution.The role will involve configuration and support of Xactly Incent and Connect.Role Responsibilities:

Develop and support Xactly Incent and Connect

Design, develop and test reports & dashboards

Trace unexpected results back to their source and diagnose underlying issues. If unable to resolve directly, own coordination and resolution with appropriate resources

Coordinate with the Xactly Data Warehouse and ETL teams to implement commission data changes, and output data for consumption by other business teams

Document system configuration and payment administrative processes

Provide guidance to the business, building domain knowledge, gathering requirements, providing solutions and impact analysis

Remain current with Xactly products and modules through regular engagement with and training through Xactly resources

Be mindful of changes to the business that may impact the current solution - new products and business lines, acquisitions, reorganizations, system changes, etc.

Work with SOX auditors in providing necessary changes and documentation

Perform ad-hoc reporting and analysis to provide business insight

Serve as an escalation resource for Tier 2 & 3 issues

Provide input and knowledge sharing with Technology teams

Drive technology, business and Xactly adoption best practices

Participate in scheduled and ad-hoc training in order to improve policy and process acumen

Perform other duties as assigned

Skills Required:

Provent experience supporting Sales compensations (commissions, bonuses)

Advanced SQL and ETL skills

Experience with Salesforce

3 years experience with Xactly Incent and Connect (preferred)

Experience with the implementation process of Xactly Incent and Connect

Strong verbal and written communication skills to interact with users, cross-functional colleagues and IT

Ability to accurately collect information in order to understand and assess the needs and situation

Strong attention to detail

Familiarity with GDPR and data security

Familiarity with reporting/data mining methodologies

Ability to prioritise workload and provide timely follow-up and resolution

Ability to work effectively in a fast-paced environment and handle multiple projects

Strong problem solving, troubleshooting and analytical skills

Strong verbal and written communication skills to interact with team members

Qualifications:

Bachelors Degree or equivalent experience

Xactly Admin qualified (preferred)

ITIL qualification is a plus

What you will get in return:

A genuinely unique opportunity to be part of an expanding large global business

Working with a strong and dynamic team

Training and development opportunities

Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly

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Apex Group

Financial Services

London

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Xactly support analyst