73713 Writing Jobs - Page 27

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Position Summary... What you'll do... About Team: Walmart U.S. Tech: This is the team which builds reusable technologies that aid in acquiring customers, onboarding and empowering merchants besides ensuring a seamless experience for both these stakeholders. They also optimize tariffs and assortment, adhering to the Walmart philosophy - Everyday Low Cost. In addition to ushering in affordability, they also create personalized experiences for customers the omnichannel way, across all channels - in-store, on the mobile app and websites. Our team is responsible for design, development, and operations of large-scale data systems operating at petabytes scale. We focus on real-time indexing pipelines, web crawling, streaming analytics, distributed machine learning infrastructure. We interact with multiple teams across the company to provide scalable robust technical solutions. What you will do: You’ll have the opportunity to Be responsible for development , testing and deployment of software Resolve defects and support product deployed in production systems Contribute to the design of a software module. Collaborate within team and with cross functional teams. Measure and resolve performance bottlenecks. Refactor or improve existing code. Work closely with our product, design, program and other service teams to create amazing and intuitive experiences that make it effortless to connect different apps together. Help put tools, processes, and documentation in place to improve our code quality. Review code written by other team members or other teams. Ship to hundreds of thousands of users every day while having lots of autonomy in terms of code and feature ownership. Work with complex and varied data structures. Share what you know and learn either one-on-one or with lightning talks to the group. Give back to the community via open source and blog posts. Experiment: this is a startup-like environment so everything can change as we experiment with doing more custom partnership work As a part of Walmart Global Tech all-hands philosophy, help customers via support to ensure they have the best experience possible. What you will bring: Master's degree in Computer Science or related technical field. 3-6 years of strong design/development experience in building massively large scale distributed systems and products Excellent computer systems fundamentals, DS/Algorithms and problem solving skills Hands-on experience in building web based Java EE services/applications and Kafka, Apache Camel, RESTful Web-Services, Spring, Hibernate, Splunk, Caching. Exposure to SQL/NoSQL databases Own code quality and experience in writing extensive unit tests Familiarity with modern build pipelines and tools Proven ability to learn and adapt to new technologies and frameworks quickly Excellent organization, communication, interpersonal skills. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, pto, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a walmart for everyone. At walmart, our vision is ''everyone included.'' by fostering a workplace culture where everyone isand feelsincluded, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal opportunity employer Walmart, inc., is an equal opportunities employer by choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 2years’ experience in software engineering or related area at a technology, retail, or data-driven company. Option 2: 4 years’ experience in software engineering or related area at a technology, retail, or data-driven company. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Certification in Security+, Network+, GISF, GSEC, CISSP, or CCSP, Master’s degree in Computer Science, Information Technology, Engineering, Information Systems, Cybersecurity, or related area Primary Location... BLOCK- 1, PRESTIGE TECH PACIFIC PARK, SY NO. 38/1, OUTER RING ROAD KADUBEESANAHALLI, , India R-2237575

About the Company - Ontrust is a mid-market focussed provider of financial solutions. The emphasis is to provide customized solutions in the areas of Investment Banking, Wealth Services & Capital Markets. Over the years, Ontrust has worked with many players across various Industries like Consumer Products, Healthcare, Manufacturing, Financial Services, Infrastructure, Power, Engineering, Real Estate, Retail, Ecommerce, Education, Edutech, Fintech amongst others – both within and outside India. Ontrust relies extensively on the expertise, experience, relationship and in-depth domain capital of its core team to offer varied services to its clients. Currently the organization is evolving to ensure delivery of its services through tech enabled platforms. Job Title - Analyst - Wealth Management Division - Wealth Management Qualification - CA / MBA Finance / International CFA / FRM Skills - Knowledge of Debt & Equity Markets, Skills of Financial Modeling (Excel should be good), Strong Analytical Skills, Numeric abilities & eye for details, Good Communication & Writing Skills. Job Description - The person shall be involved in Analyzing and Recommending various Wealth Management products available in the Indian Markets (Debt, Equity, Hybrid, Others), basic tasks to include the following: 1. Monitoring NAV of various Mutual Funds and reviewing reasons for Performance / Under performance. 2. Analysis of Mutual Fund scheme rankings / ratings, researching other funds/schemes available. 3. Writing Reports & Articles. 4. Coordinating with the Sales team to understand and recommend best possible Investment advice for clients. 5. Review & analytical assessment of Clients’ & Potential Clients’ portfolios. 6. Supporting and Liasioning with various AMCs. 7. Updating various tools & data sets used within the Organization. 8. Reading extensively and updating oneself on new developments and new products.

Minimum Required Experience : 4 years Full Time Skills SQL .Net Angular Description Talented and experienced .NET + Angular developer with 4–5 years of hands-on experience in building web applications. The ideal candidate should have strong expertise in ASP.NET Core, C#, and Angular (version 8 or above), along with solid front-end skills using HTML, CSS, JavaScript, and TypeScript. Proficiency in writing complex SQL queries and working with relational databases like MS SQL Server is essential. The role involves full-stack development, API integration, and collaboration with cross-functional teams in an agile environment. Strong problem-solving abilities, clean coding practices, and effective communication skills are key to success in this position.

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview SENIOR BUSINESS ANALYST Senior Business Analyst Minimal qualifications include: A Bachelor's / Master’s degree 5-7 years of experience as a business analyst Excellent knowledge of web platforms and Retail or Manufacturing domains B2C Based application development Experience is a must Familiarity with standard Business Analysis practices, tools, and best practices Detailed Job description: Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats Construct workflow charts and diagrams; studying system capabilities; writing specifications Improve systems by studying current practices, designing modifications Recommend controls by identifying problems, writing improved procedures Define project requirements by identifying project milestones, phases, and elements, forming a project team. Monitor project progress by tracking milestones; resolving problems; publishing progress reports; recommending actions Maintain user confidence and protect operations by keeping information confidential Prepare technical reports by collecting, analyzing, and summarizing information and trends Contribute to team effort by accomplishing related results as needed Conduct and coordinate financial, product, market, operational, and related research to support strategic and business planning within the various departments and programs of the client group Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required, and presents findings of studies to client committees Perform daily, weekly and monthly reviews and analyses of current projects using operational metrics and reports Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues Requirements: Bachelor’s Degree in the appropriate field of study or equivalent work experience Microsoft Access and/or SQL experience preferred Ability to impact operations and effect change without being confrontational Detail-oriented, analytical, and inquisitive Ability to work independently and with others Extremely organized with strong time-management skills User stories creation and tracking to meet the timelines Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

You are passionate about quality and how customers experience the products you test. You have the ability to create, maintain and execute test plans in order to verify requirements. As a Quality Engineer at Equifax, you will be a catalyst in both the development and the testing of high priority initiatives. You will develop and test new products to support technology operations while maintaining exemplary standards. As a collaborative member of the team, you will deliver QA services (code quality, testing services, performance engineering, development collaboration and continuous integration). You will conduct quality control tests in order to ensure full compliance with specified standards and end user requirements. You will execute tests using established plans and scripts; documents problems in an issues log and retest to ensure problems are resolved. You will create test files to thoroughly test program logic and verify system flow. You will identify, recommend and implement changes to enhance effectiveness of QA strategies. What you will do With limited oversight, use your experience and knowledge of testing and testability to influence better software design, promote proper engineering practice, bug prevention strategies, testability, accessibility, privacy, and other advanced quality concepts across solutions. Develop test strategies, automate tests using test frameworks and write moderately complex code/scripts to test solutions, products and systems. Monitor product development and usage at all levels with an eye for product quality. Create test harnesses and infrastructure as necessary. Demonstrate an understanding of test methodologies, writing test plans, creating test cases and debugging. Cloud Certification Strongly Preferred What experience you need Bachelor's degree in a STEM major or equivalent experience 2-5 years of software testing experience Able to create automated test based on functional and non-functional requirements Self-starter that identifies/responds to priority shifts with minimal supervision. Software build management tools like Maven or Gradle Software testing tools like Cucumber, Selenium Software testing, performance, and quality engineering techniques and strategies Testing technologies: JIRA, Confluence, Office products Cloud technology: GCP, AWS, or Azure Cloud Certification Strongly Preferred What could set you apart You should also have the ability to demonstrate performance of our Success Profile skills, including: Attention to Detail - Create thorough and accurate documentation of all work including status updates to summarize project highlights; validating that processes operate properly and conform to standards; Organizes own work, following established standards and processes. Automation - Automate defined test cases and test suites per project and plan; Develop test automation using automation frameworks Collaboration - Collaborate with peers, Product Owners and Test Lead to understand product functionality and specifications to create effective test cases and test automation Execution - Define methods of bug prevention, testability strategies and other advanced testing concepts; Define test cases and create scripts based on assessment and understanding of product specifications and test plan; Create automation test plans; Execute test cases that validate product functionality per the test plan; Record testing results and defects with details to reproduce the issue in JIRA and Zephyr Quality Control - Create defects as a result of test execution with correct severity and priority; Analyzes discrete sets of information from functional and non-functional test execution; Assist in integrating test automation in the CI environment; Performance / Resilience: Understanding application and network architecture as inputs to create performance and resilience test strategies and plans for each product and platform. Conducting the performance and resilience testing to ensure the products meet SLAs / SLOs Quality Focus - Ensure communications are thorough and accurate for all work documentation including status updates; Peer review created test automation with other SDETs; Monitor product development by using JIRA stats to measure product quality; Review all requirements/acceptance criteria to assure completeness and coverage Risk Mitigation - Work with team leads to track and determine prioritization of defects fixes

Job Title: Digital Marketing Executive Location: Calicut, Kerala Experience Required: Minimum 6 months About the Role: We are looking for a dynamic and creative Digital Marketing Executive to join our team in Calicut. The ideal candidate will have hands-on experience with digital marketing tools and strategies, and a passion for driving online brand visibility and engagement. Key Responsibilities: Plan, execute, and manage digital marketing campaigns across multiple platforms (Google, Facebook, Instagram, LinkedIn, etc.) Handle SEO, SEM, and social media marketing to increase website traffic and brand reach Create engaging content for social media posts, ads, and blogs Monitor campaign performance using analytics tools and prepare reports Collaborate with the design and content teams to ensure brand consistency Assist in email marketing and influencer collaboration activities Requirements: Minimum 6 months of experience in digital marketing or related roles Basic knowledge of SEO, Google Ads, and social media advertising Familiarity with tools like Google Analytics, Meta Business Suite, and Canva (preferred) Good communication and writing skills Ability to work in a fast-paced environment and meet deadlines Job Type: Full-time Pay: ₹5,000.00 - ₹9,000.00 per month Application Question(s): Do you have your own laptop? Location: Calicut, Kerala (Required)

Management Level G Company Overview : Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Job Location - Electronic City - Phase 2, Bangalore Exp : 3+ Years Mode of Work : Hybrid (3 Days per week from office) Work Timings : UK Hours (Between 1:30 PM IST to 10:30 PM IST) post daylight savings (Between 12:30 PM IST to 9:30 PM IST) Role Summary The Engineer role is a key individual contributor role within the team. With some domain knowledge, they are involved in the full lifecycle of features, often working with other engineers to deliver. They ensure continuous improvement, understand the department strategies and provide some input to some practices, toolkits and processes. Professional Responsibilities - SFIA Responsibility Level: 2 - Assist Involve yourself in the implementation of software development processes, standards, and best practices to ensure consistent delivery of high-quality software products while ensuring you adhere to the over-arching Software Development Lifecycle and Agile TOM aligned to your Home Show individual engineering excellence and quality through appropriate use of analysis tools, control gates and peer reviews by inculcating news ways of thinking to improve design, productivity, and quality and promote these qualities in more junior members of your Squad and Home Show interest in the evaluation of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology; involve yourself in adoption of these within your squad as required Contribute towards optimization of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs Participate in code reviews for inculcating new ways of thinking to improve design, quality, etc. to drive higher engineering productivity and quality Escalate, document, and manage issues related to product design, feature set, and functionality at appropriate levels to ensure delivery goals are met as per defined plans Technical Responsibilities - SFIA Skill: Programming/software development PROG at Level 3 Designs, codes, verifies, tests, documents, amends and refactors moderately complex programs/scripts. Applies agreed standards and tools to achieve a well-engineered result. Monitors and reports on progress. Identifies issues related to software development activities. Proposes practical solutions to resolve issues. Collaborates in reviews of work with others as appropriate. Professional Skills And Qualities Agile Methodologies - Scrum Efficiency improvement Configuration management Release readiness Documentation / technical writing Process, data, system engineering Personal Skills And Qualities Emotional intelligence and empathy Motivation, enthusiasm and optimism Collaboration, teamwork and cooperation Active listening and observation Continuous learning Language and communication Creative thinking Technical Experience At Intermediate Level Full Stack development preferred with a focus on backend. Java, Spring, Oracle, RHEL Linux BDD, TDD, Cucumber Jira, Confluence, Git (BitBucket) REST Services Good understanding on any of Front End tech specs including HTML, CSS, Java Script, Angular, typescript, node.js and others. Database Design Responsive web design Dependency Injection Data access and persistence ORM frameworks Unit and integration testing Modern patterns and practices Web accessibility standards Web security principles SAST and DAST tools Content Management Systems Message queuing systems Application architecture Containers Micro Services Source code control Awareness of Continuous Integration, Continuous Deployment, build pipelines SQL, PL/SQL, C OAuth, Identity Server, Azure Cloud Platform, Amazon Web Services Benefits : Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

Must-have skills/ characteristics Minimum 5 years of relevant experience in SAP PP/ QM and well-versed in S4 HANA/ ECC with good analytical skills along with domain experience in manufacturing industry. Experience in Implementation and Support Projects. Have strong configuration and testing skills in the areas of SAP Forecasting, Demand Management, Production Planning (MRP) and Shop Floor Execution. Working knowledge of Material Requirement Planning. Having enough expertise in Planned Order Processing. Production Order Processing in Discrete and Repetitive Manufacturing Environment (REM). Quality Management – Quality in Procurement, Quality in Production, In-process inspection, QM Notifications, Calibration and Quality in Sales, QM Notification processing. Master Data – Bill of materials, Work centers/ Resources, Routings/ Recipe, Production versions, Inspection Plan, Master inspection, Characteristics, Catalogues and Code groups. Material Requirement Planning – Configuration and Integration with, Procurement, Sales and Distribution, New strategy definition. Production Order Execution – Order confirmation, Goods issue, Goods receipt and Back flushing. Should have experience in writing Functional Specification, co-ordination with ABAP team, testing of new functionalities. Must have experience in SAP PP-QM integration with third party tool. Must have at least 2 full life cycle implementations experience of SAP PP/PP-PI Modules. Experience in mapping all the Production processes like MTS, MTO, ATO, Repetitive and CTO in SAP. Should have hands-on experience in proposing, building, and implementing custom solutions in Fiori and S4 Systems. Cross Functional knowledge in other logistics modules Finance & Controlling, Sales & Distribution, and Procurement processes is required. Other desirable skills/characteristics SAP PPDS Experience will be added advantage. S/4 Hana Implementation. Bachelor s degree Or Preferably Engineering. Minimum two e2e Implementation Project along with experience in Support / Roll out / Upgrade Projects. 5-7 Yrs. of Relevant experience. Willingness to travel international/domestic. Knowledge of ISMS Principles and best practices. Thank you for your interest with CCS. We hope you find a meaningful career! Please send your profiles to careers@ccs-technologies.com We will – Trust, Recognize, Care You will – Learn, Contribute, Grow Job Types: Full-time, Permanent Pay: ₹80,000.00 - ₹130,000.00 per month Benefits: Cell phone reimbursement Health insurance Work Location: In person

Python Developer Job Summary : We are seeking a skilled and detail-oriented Python Django Developer to join our development team. You will be responsible for writing scalable and efficient Python code, designing and integrating APIs, and collaborating with cross-functional teams to deliver high-quality software solutions. Key Responsibilities : Write efficient, and well-documented Python code. Develop back-end components to improve responsiveness and overall performance. Design, implement, and integrate RESTful APIs. Collaborate with front-end developers, designers, and other team members to establish objectives and design cohesive code. Troubleshoot, debug, and upgrade existing software. Participate in code reviews and provide constructive feedback. Ensure high test coverage and code quality through unit and integration tests. Work with databases (SQL ) for data storage solutions. Stay up-to-date with the latest developments in Python and related technologies. Optimize applications for maximum speed and scalability. Skills & Qualifications : Proficiency in Python 3.x and strong understanding of Python frameworks (e.g., Django, Flask, Fast API). Experience with database systems such as PostgreSQL, MySQL,. Familiarity with version control tools such as Git. Strong problem-solving skills and attention to detail. Experience with containerization tools like Docker is a plus. Understanding of cloud services (e.g., AWS, Azure, GCP) is a plus. Knowledge of front-end technologies (HTML, CSS, JavaScript) is an advantage. Bachelor’s degree in, Engineering, or a related field Candidates from Calicut is preferred, with 0 to 6 months experience or minimum internship experience Job Type: Full-time Pay: From ₹15,000.00 per month Work Location: In person

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About Us: Apptunix is a leading Mobile App & Web Solutions development agency, based out of Texas, US. The agency empowers cutting-edge startups & enterprise businesses, paving the path for their incremental growth via technology solutions. Established in mid-2013, Apptunix has since then engaged in elevating the client's interests & satisfaction through rendering improved and innovative Software and Mobile development solutions. The company strongly comprehends business needs and implements them by merging advanced technologies with its seamless creativity. Apptunix currently employs 200+ in-house experts who work closely & dedicatedly with clients to build solutions as per their customers' needs. Responsibilities: -Familiarity with CRM practices along with the ability to build productive business professional relationships. -Support the Business Development team’s initiative to strategically grow the business. -Gather, uncover, and consolidate market research to help identify new opportunities and compare competitive business models. -Build/maintain a rapid channel of communication to customers in case of online service-related issues and events. Skills required: -Entrepreneurial spirit. -Excellent communication skills and strong writing and presentation skills. -Exceptional negotiation, customer service, and interpersonal skills. -Passion for technology, both consumer and enterprise. -Some understanding of technology business, applications, and cloud computing. Experience Required : 0-6 months

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

No virtual interviews; the applicant should be available to attend the written test at our Kottayam office in Kerala. If a job is offered, He/she should be willing to commute or relocate to Kottayam Company Overview : We are a leading online publishing company that delivers high-quality content to readers worldwide. We specialize in creating informative and engaging articles, blog posts, and other digital content across various niches. Job Description: We are looking for a talented Content Writer to join our team. As a Content Writer, you will be responsible for creating compelling content that engages our target audience and drives traffic to our website. The ideal candidate will have a passion for writing and a keen eye for detail. Responsibilities : Conduct research and gather information on assigned topics Write clear and engaging articles and other content that aligns with our brand's voice and style Collaborate with our editorial team to develop new content ideas and execute them effectively Optimize content for search engines and social media platforms Proofread and edit content to ensure accuracy and quality Meet deadlines and adhere to our editorial guidelines and standards Stay up-to-date with industry trends and developments to create content that resonates with our readers Qualifications: Bachelor's degree in English, Journalism, Communications, or a related field Proven experience as a content writer or similar role Excellent writing and editing skills in English with strong attention to detail Knowledge of SEO best practices and content optimization Familiarity with social media platforms and how they can be used to drive traffic to our website Ability to work independently and as part of a team Strong time management skills and ability to meet deadlines If you are passionate about writing and creating high-quality content, we want to hear from you. We offer a competitive salary and a supportive work environment. Apply today and help us deliver exceptional content to our readers. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Commuter assistance Work Location: In person

We're seeking a dynamic and engaging Video Presenter to join our online news channel team. The ideal candidate will be responsible for writing news content, presenting news segments, conducting live anchoring for outdoor and indoor events, and conducting interviews with newsmakers. The presenter should have excellent communication skills in both English and Malayalam, a strong on-camera presence, and the ability to think on their feet. If you're passionate about storytelling and delivering news to a wide audience, we'd love to hear from you! Job Types: Full-time, Permanent Pay: ₹12,870.97 - ₹25,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person

Business Analyst JD. Responsibilities: Should be responsible and have a good attitude. Must have good written and communication skills in English and Malayalam. Desire to work in a fast-paced, entrepreneurial environment. Should be a fast learner and ready to work on any modules. As a Business System Analyst, you will analyze user needs and data to generate concepts, create prototypes, and iteratively improve solutions. Develop mock-ups and user requirements that IT and technical teams can use to build or enhance solutions. Collaborate with cross-functional teams to gather required data, interpret analysis insights, and explore potential solutions. Document, translate, and communicate findings effectively while advocating for key recommendations. Produce relevant deliverables. Collaborate with client engineering teams to conceptualize, develop, and deploy software solutions by translating business requirements into functional systems. Team up with agile squads, product managers and technical experts to craft business rationales and build proof-of-concept prototypes. Incorporates feedback on prototypes and iterates continuously to improve user experience and customer engagement. Keep abreast of healthcare IT developments encompassing standards, technologies, and workflow methodologies. Helps analyze, organize, and enhance clinical systems and processes to optimize their effectiveness in patient care delivery. Experience in Agile / Scrum methodology. Be a part in presales activities (technical proposal, RFP, POC, estimation and SLA preparation), recruitment. EXPERIENCE REQUIRED: 3 Year - 6 Years Qualification: B.Tech/ B.E/ MCA/ MHA or equivalent (FULL TIME SKILLS REQUIRED: Healthcare Application knowledge is preferred. Understanding of Clinical Data standards. Hands-on design experience with clinical research systems including Clinical Data Management Systems (CDMS), Electronic Health Records (EHR), and Electronic Medical Records (EMR). Bridged clinical research needs with technical capabilities by working closely with biostatistics, regulatory, and IT teams to deliver fit-for-purpose solutions. Experience delivering advanced analytics/machine learning/AI solutions. System Requirements Gathering, Data analysis, Data Engineering and Writing experience (e.g. low fidelity mockups, user stories, storyboards, process flows) Strong analytical skills, willing to learn and apply leading-edge technologies. Hands on experience working in DevOps. Good at Word, Excel and PowerPoint. Good to have knowledge SQL and ANYONE programing language. Job Type: Permanent Pay: Up to ₹1,000,000.00 per year Benefits: Provident Fund Application Question(s): Do you have Healthcare Application knowledge? Experience: DevOps: 2 years (Preferred) Agile: 1 year (Preferred) Scrum: 1 year (Preferred) Business analysis: 4 years (Preferred) Work Location: In person

Job Title: Content Writer Location: Calicut Job Description: We're looking for a talented Content Writer to join our team. As a Content Writer, you'll play a key role in creating engaging and informative content to showcase our consultancy services, attract potential students, and share valuable insights about studying abroad. Your main tasks will involve crafting clear, compelling content for our website, blogs, social media, emails, and promotional materials. Responsibilities: Develop content strategies to effectively communicate the advantages of studying abroad and the services we offer. Write top-notch, SEO-optimized content for our website, blog posts, social media platforms, and marketing materials. Research study abroad programs, universities, visa requirements, and related topics to ensure accurate and current information. Collaborate with the marketing team to produce captivating content that resonates with our target audience. Edit and proofread content to maintain brand standards, ensure accuracy, and align with our consultancy's messaging and objectives. Stay informed about industry trends, best practices, and competitor activities to enhance content quality and relevance continually. Requirements: Previous experience as a Content Writer, Copywriter, or similar role in the education or study abroad sector. Strong writing, editing, and proofreading skills with keen attention to detail. Familiarity with SEO best practices and experience in optimizing content for search engines. Knowledge of content management systems (CMS) and basic web design principles. Ability to work independently, manage multiple projects efficiently, and meet deadlines. Bachelor's degree in English, Journalism, Communications, or a related field. Enthusiasm for education, travel, and assisting students in achieving their academic aspirations. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Experience: total work: 1 year (Required) Content writing: 1 year (Preferred) Language: English (Required) Work Location: In person

Job title: Content Writer Company: Perpex insight Location: Calicut, Kerala Job type: Full-time Salary: Up to 20K Experience: Min. 6 month to 1 year Job Description: We're seeking a highly skilled and creative Content Writer to develop engaging content for our company. As a Creative Content Writer, you'll be responsible for crafting compelling stories, blog posts, social media content, and more that capture our brand's voice and tone. Responsibilities: - Write high-quality, engaging content for various formats - Conduct research to stay up-to-date on industry trends and topics - Collaborate with designers, editors, and other stakeholders to ensure content meets brand standards - Meet deadlines and deliver content on time Requirements: - Min.1 years of experience in content writing or a related field - Portfolio showcasing your writing skills and style - Excellent writing, editing, and proofreading skills - Ability to work independently and collaboratively - Strong research and analytical skills - Age below 25 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person

Ennexa Technologies Pvt. Ltd is a fast growing IT service provider based in Kerala Kottayam. Our prime focus is web-based customer service and engagement software. We have a well-established track record and our services have always exceeded customer satisfaction. Enroot to expansion and cohesive development, we are looking for talented, passionate Customer Care Executive. Candidates should be willing to relocate/commute to Kottayam, Kerala. Accommodation Provided for Male Candidates Bachelor or Master degree in any Discipline 1-year minimum experience as a CRE Excellent Communication skills in English, Hindi as native speaker Excellent Writing skills in English. Understanding key customer individual needs and addressing these via mail and Telephonic. Building and maintaining profitable relationships with key customers. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. If you think the above job description excites you and your skill sets match our requirements, send your resume to us today! Candidates can send their updated resumes to careers[at]ennexa.com. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person

Must-Have Skills & Qualifications: Strong protocol reading and understanding (Mandatory) Experience in Critical Data Point Strategy (CDPS) or SDV implementation (Mandatory) Scientific and analytical background in clinical research (Mandatory) C# programming expertise in the context of Rave or other EDCs (Mandatory) • Strong writing, communication, and documentation skills (Mandatory) Attention to detail and adherence to ICH-GCP, CDISC, and sponsor specifications (Mandatory) Project management and ability to meet timelines For team leads: experience in people management and cross-functional leadership Job Types: Full-time, Permanent Pay: ₹150,000.00 - ₹166,666.66 per month Benefits: Provident Fund Work Location: In person

We are looking for a Business Analyst with at least 1 year of experience to join our team. The ideal candidate will have experience in the travel domain or a strong interest in this sector. As a BA, you will bridge the gap between stakeholders and the development team by translating business needs into functional requirements and solutions. Key Responsibilities Gather, analyze, and document business requirements from stakeholders Create detailed functional specifications, user stories, and acceptance criteria Collaborate with development teams to ensure proper understanding and implementation of requirements Design and document business processes and workflows Conduct gap analysis between current and desired business processes Prepare and deliver presentations to stakeholders on proposed solutions Support testing efforts including writing test cases and participating in UAT Analyze data to identify trends, patterns, and insights for business decision-making Provide ongoing support and documentation updates after implementation Act as a liaison between business users and technical teams Technical Requirements Business Analysis Skills: Requirements gathering and documentation techniques User story creation and backlog management Process modeling and workflow diagrams Gap analysis and solution design Stakeholder management Data analysis and reporting Tools & Technologies: MS Office Suite (Excel, PowerPoint, Word) Requirements management tools (JIRA, Confluence, etc.) Process modeling tools (Visio, Lucidchart, etc.) Basic understanding of SQL for data analysis Knowledge of Agile methodology Travel Domain Knowledge (Plus): Understanding of travel industry concepts (bookings, reservations, GDS) Familiarity with travel technology systems Knowledge of travel business processes Understanding of industry trends and challenges Soft Skills Strong analytical and critical thinking abilities Excellent written and verbal communication Effective presentation skills Attention to detail Ability to work with diverse stakeholders Problem-solving orientation Time management and prioritization skills Qualifications Bachelor's degree in Business, Information Technology, or related field Minimum 1 year of experience as a Business Analyst Experience in the travel domain is a plus BA certification (CBAP, CCBA, PMI-PBA) is a plus but not required Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Provident Fund Work Location: In person

2 - 3 Years 1 Opening Kochi, Trivandrum Role description Role Proficiency: A Voice Associate should under very minimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under very minimal guidance effectively and efficiently process the transactions assigned in a timely manner and ensure that quality of output and accuracy of information is maintained in alignment with SLAs Outcomes: Acts under very minimal guidance to achieve the following: Service Level Agreement (SLAs) specified by the client in terms of quality productivity and schedule should be managed to ensure 100% adherence. Data: Analyze information enter and verify data following the SOP to ensure completion of the task. Voice: Customer calls responses and any updates or edits to workflow based on after call work should be performed as per directions. Be aware of any clients processor product updates and ensure 100% compliance towards the same. Proficient in the process and assist other team members who are new to the process to ensure quick readiness of the team. Able to handle and manage higher complexity tasks. Able to analyze processes and come up with ideas to automate them to increase operational efficiency. Measures of Outcomes: 100% Adherence to quality standards Adherence to turnaround time for response and resolution Completion of all mandatory training requirements 100% adherence to process and standards 100% adherence to SLAs where applicable Number of issues fixed and tasks completed Number of non-compliance issues with respect to SOP Production readiness of new joiners within agreed timelines by providing guidance Zero/No Client Escalations Outputs Expected: Processing Data: Processing transactions assigned as per SOPs Handling calls Voice: Handle customer support calls resolve issues and complete after-call work Production: Take calls (voice) or process complex transactions (data) Quality: Perform quality control for transactions processed by associates if required Reporting: Create reports prepare spreadsheets of daily transactions data entry in software/tool Report status of tasks assigned complying with project related reporting standards and process Productivity: Completion of tasks with zero errors. Take steps to improve performance based on coaching Monitors progress of requests for support and ensures users and other interested parties are kept informed. Issue Resolution: Identifies analyses and solves the incidents/transactions. Address any problems with the supervisor /QA to ensure maximum productivity and efficiency. Training: Attends one on one need-based domain/project/technical trainings as needed. On time completion of all mandatory training requirements of the organization and customer. Provide on floor training and one to one mentorship of new joiners. Escalation: Escalate problems to appropriate individuals and support team based on established guidelines and procedures. Manage knowledge: Consume project related documents share point libraries and client universities Communication: Share status update to the respective stakeholders and within the team Collaboration: Collaborate with different towers of delivery for quick resolution (within SLA); document learnings for self-reference. Collaborate with other team members for timely resolution of errors Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process; consult with mentor when in doubt. Adherence to defined processes. organization’ s policies and business conduct. Skill Examples: Customer Focus: Focus on providing prompt and efficient service to customers goes out of the way to ensure that individual customer needs are met. Attention to detail to ensure SOPs are followed and mistakes are not knowingly made Team Work: Respect others and work well within the team. Communication: Speak clearly and write in a clear and concise manner. Uses appropriate style and language for communication (Data) Communication: Speaks in an accent neutral manner or with the accent required for the process with good vocabulary and grammar skills. Writes clearly (Voice) Typing Speed with 15WPM and 80% accuracy Make rule-based decisions and judgments based on guidance from Lead Analytical ability to understand the larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Willingness and ability to learn new skills domain knowledge etc. Sr. Process Associate Quality Auditor SME Frontline resource - Voice/Backoffice Quality Auditors SME Knowledge Examples: Familiar with Windows Operating Systems MS Word MS Excel. English comprehension – Reading writing and speaking Domain knowledge based on process (healthcare banking investment F&A retail customer support etc) Fair understanding of customer infrastructure ability to co-relate failures. Familiarity with work allocation and intake functions Experience level – 2 to 5 years Additional Comments: Risk Adjustment HCC Coder Responsibilities include, but are not limited to, the following: Assign appropriate ICD-10-CM codes, mapping to risk adjustment models for Medicare Advantage and ACA Commercial Projects. Assign Flag events and CDI for documentation discrepancies. Comply with the Standards of Ethical Coding as set forth by the American Health Information Management Association and adhere to official coding guidelines. Comply with HIPAA laws and regulations. Maintain quality ( 97%) and production standards. Remain current on diagnosis and coding guidelines and risk adjustment reimbursement reporting requirements. Additional Requirements: Night shift is mandatory. This is a full-time, in-office role with 5 working days per week. Candidates must demonstrate alignment with UST’s core values: Humility, Humanity, and Integrity. Qualification: At least 2 year of medical coding experience (HCC Risk Adjustment). Must be a college graduate Active coding certification under AAPC or AHIMA; Certified Risk Adjustment Coding (CRC) certification preferred. Able to code using ICD-10-CM physical codebook or coding software. Strong clinical knowledge related to chronic illness diagnosis, treatment, and management. Proficient in using computers, including MS Office and internet applications. Skills Medical Coding,Hcc,Icd,Computer Knowledge About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

About Blackhawk Network: Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. Overview: BHN Rewards, a Blackhawk Network Business, is seeking a Customer Support Representative to join our rapidly expanding Support Team. The primary responsibility of this role is to assist customers in effectively utilizing our online digital rewards service. We are looking for an individual who finds satisfaction in helping others and possesses a strong passion for solving problems. This is an excellent opportunity for aspiring Customer Support professionals who are eager to work for a global tech company and engage with a diverse customer base worldwide. You will enjoy this role if you are interested in a customer-focused support position, with opportunities for advancement and strong executive backing at an innovative and exciting company. Who We Are BHN Rewards, a Blackhawk Network Business, is a rapidly growing SaaS platform for marketers and market researchers. It enables them to send and manage global e-gift campaigns, including popular options like Amazon and Visa e-gift cards. Our customers appreciate the convenience and efficiency of using BHN Rewards to send rewards to hundreds and thousands of recipients. The platform offers access to 190+ global e-gift cards, donations, and prepaid reward options, making it a one-stop solution for marketers and market researchers. BHN Rewards is leading the way in the digital transformation of the $170 billion rewards industry and has over 1000 customers, including key strategic partnerships with Marketo, HubSpot, Microsoft, SurveyMonkey, and Qualtrics. BHN Rewards was acquired by Blackhawk Network in August 2021. Blackhawk Network is a global leader in branded payments and a multibillion-dollar, U.S.-based corporation with headquarters in Pleasanton, California, and offices in over 28 countries. Its core beliefs are to win as one team, be innovative, strive for global excellence, and inspire. Responsibilities: Customer Support Representative Key Responsibilities: Play a key role in a 6-person Support Team, lots of room for growth & advancement Perform the customer onboarding process for new BHN Rewards accounts Work with our Reward Partners to facilitate prepaid reward approvals Coordinate the resolution of any customer issues and complaints by leveraging internal resources, including cross-departmental collaboration. Proactively identify potential customer escalations and resolve them with proper solutions. Escalate advanced technical problems or product issues to the product team and leadership team and manage communication until resolution. Collaborate and innovate with executives and team members to create efficient processes and messaging, fostering the growth of the Support Team and improving our customers’ experiences with BHN Rewards. Implement best-in-class customer support practices with customers to provide a high-quality customer experience Maintain and achieve performance metrics and goals set by leadership Qualifications: Qualifications for the Customer Support Representative position: Three-year college degree 0-3 years of customer support or account management experience, preferably B2B SaaS customer support Excellent communication skills, both verbal and written (writing samples required) A track record of high achievement - tell us what you've done that makes you a winner! Integrity, energy, and genuine desire to understand and solve customer pain points The ability to work in a team environment and collaborate effectively Strong critical thinking and problem-solving skills Experience with tools like Zendesk, Asana, CXone (NICE), Sharpen, Playvox, SFDC, MS 365, or other ticketing systems is a plus Previous support experience in digital rewards, gifting, research, marketing, or survey tools is a plus. What we offer: Growth and advancement opportunities Health and retirement benefits, including Provident Fund, National Pension System etc. Generous paid time off, including a Holiday schedule and employee appreciation days A culture that values creativity, integrity, and passion for delivering a wonderful customer experience and an environment that cultivates professional growth Internal employee recognition programs Location: Work-From-Home, Hybrid, or onsite at UL Cyberpark, Kozhikode (Calicut) EEO Statement Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Role Summary: We’re looking for a Senior Platform Engineer to join our Developer Productivity & Platforms group. This role blends traffic engineering (API gateway, CDN, service-to-service routing) with core responsibilities, including automation, observability, reliability engineering, CI/CD workflows, and internal tooling that accelerates developer efficiency. You’ll own critical systems responsible for managing API traffic — both north-south (external ingress) and east-west (internal service-to-service communication) — across a global, multi-cloud environment. You’ll architect resilient routing systems, edge integrations with CDNs, and observability hooks that ensure everything you build is secure, debuggable, and automated. This is a hands-on role with high visibility and impact. You’ll work across platform, SRE, and developer experience teams to ensure the infrastructure is reliable, observable, and developer-friendly — from traffic routing to deployments to production operations. One of your key responsibilities will also be to design and build a unified traffic abstraction layer — a foundational platform that maps backend services deployed across various compute environments to their respective configurations on CDNs (e.g., Akamai, Fastly). This framework will centralize control over routing, metadata inventory, configuration tracking, and automated failover across CDNs. This capability does not currently exist and will be built from the ground up. About the team: This is a rare opportunity to architect a foundational layer of the company’s traffic and routing infrastructure. You’ll be solving complex problems at scale — from evolving our API gateway stack to building a powerful traffic abstraction platform and enabling reliable, high-performance delivery across multiple clouds and CDNs. Your work will directly impact how services are exposed, secured, and observed across the company, making this one of the most impactful engineering roles in the organization. Key Responsibilities: Own and evolve the API Gateway platform to support both north-south (external ingress) and east-west (internal service communication) traffic, ensuring security, scalability, and reliability across a multi-cloud environment. Design and build a unified traffic abstraction layer connecting backend services to their respective CDN configurations (e.g., Akamai, Fastly, Cloudflare), enabling centralized control, metadata management, and automated multi-CDN failover. Implement and manage CI/CD workflows, integrating with GitOps, deployment pipelines, and validation frameworks to ensure safe, fast, and reliable service rollouts. Ensure ingress and traffic routing systems are cloud-agnostic and operate reliably across a multi-cloud environment, accounting for differences in network topology, latency, and resiliency. Use Terraform, Helm, and Kubernetes to automate the deployment and lifecycle management of infrastructure components. Develop tooling and services (in Python or Go) to improve visibility, control, and scalability of API traffic systems. Define and maintain observability standards — metrics, logs, tracing — across all components related to API ingress and internal traffic. Ensure all systems are highly observable, partnering with the observability team to implement metrics, logs, and tracing. Skills and Attributes to Success: Strong programming skills in Python or Go — must be comfortable writing production-grade tools and services. Hands-on experience with API Gateways in production environment Fair understanding of CDN integrations (eg. Akamai, Fastly, Cloudflare) and best practices for API delivery Proficiency in Terraform, Kubernetes, and Helm for infrastructure-as-code and environment management. Solid grasp of networking fundamentals: TLS termination, routing, rate limiting, retries, circuit breaking, etc. Proven experience designing systems for observability, automation, and resiliency. Preferred Education & Experience: B-Tech or M-Tech in Computer Science or a related technical discipline from a reputed university. 5+ years of experience in Infrastructure, DevOps, or SRE roles focused on production traffic, automation and API delivery. About Us Perched firmly at the nucleus of spellbinding content and innovative technology, JioStar is a leading global media & entertainment company that is reimagining the way audiences consume entertainment and sports. Its television network and streaming service together reach more than 750 million viewers every week, igniting the dreams and aspirations of hundreds of million people across geographies. JioStar is an equal opportunity employer. The company values diversity and its mission is to create a workplace where everyone can bring their authentic selves to work. The company ensures that the work environment is free from any discrimination against persons with disabilities, gender, gender identity and any other characteristics or status that is legally protected

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.