Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in chennai
>
Movate Technologies
>
Workforce Management Analyst (Scheduler)

Workforce Management Analyst (Scheduler)

Movate Technologies

3 - 8 years

4 - 9 Lacs

chennai

Posted:3 weeks ago| Platform:

Apply

Skills Required

capacity planning scheduler iex

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for WFM- Planning & Scheduling

Experience 5+ Years

Role and Key Responsibilities:

Understanding of Capacity Plan, scheduling and rostering.
Skill-Based Scheduling for in-house agents
Define agents according to skills and proficiencies
Compares over/under staffing with total staffing hours. Measures the effectiveness

and quality of scheduling.

Review the projected performance for the sites on a near-term basis. i.e. weekly/

fortnightly.

Build, review and plan requirements based on forecasting information for

production headcount by day by interval for the supported time frame

(requirements base don KPI such as in and out of office shrinkage.

Review the projected scheduled performance and review over/ under.
Take corrective action on the over/ under analysis and make recommendation on

schedule changes, reskilling, realignment of agents across sites

Review DOW and Intraday Patterns and Support VTO/OT/PTO requests

More Jobs at Movate Technologies

L3 AWS Network Engineer / Hyderabad

Hyderabad

5 - 7 yrs

INR 17 - 20 Lacs

GEN AI Developer

Bengaluru

6 - 9 yrs

INR 20 - 25 Lacs

Tac Engineer

Chennai

2 - 7 yrs

INR 3 - 7 Lacs

Walkin Interview For Freshers - GIS Mapping - Movate Technologies

Hyderabad

Experience: Not specified

INR 1 - 2 Lacs

Walkin Interview For Freshers - GIS Mapping - Movate Technologies

Hyderabad

Experience: Not specified

INR 1 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.