Workflow Coordinator (Associate) - Presentation Studio

Job Description

Description: Oliver Wyman is now looking to recruit a Workflow Coordinator (Associate), to join our India office and be part of our IMEA (India Middle East Africa) team! The role will be based out of Gurugram office. Job Overview: As a Workflow Coordinator for Presentation Studio, you are responsible for triaging, prioritizing, and managing the studios workflow and resourcing. You act as a key coordinator for creative production teams, ensuring resources are allocated effectively and deadlines are consistently met. Your role involves balancing workloads, monitoring project progress, and collaborating with all stakeholders to streamline processes and optimize efficiency. Expectations: Branding Maintain a good understanding of the brand's values, visual identity, and tone of voice. Process Oversee workflows to ensure creative tasks are completed efficiently and within scope. Continuously evaluate and refine resource management and workflow systems for optimal delivery. Project/ Resource Management Triage incoming projects, assessing their alignment with business priorities and resource availability. Monitor project timelines and ensure all tasks meet deadlines and quality standards. Production Collaborate with team leads to resolve resource bottlenecks and maintain smooth production schedules. Coordinate with stakeholders to address capacity challenges. Creative Competency Maintain a high-level understanding of creative production workflows to manage project complexities effectively. Support the team by providing clear direction and prioritization aligned with project goals. Innovation & Adaptability Respond quickly to shifting priorities, adjusting plans to meet business and creative needs. Communication Serve as the central point of communication, ensuring all stakeholders are informed of project priorities and progress. Facilitate discussions to resolve conflicts and ensure alignment across teams Soliciting Opinion Gather feedback from creative and operational teams to identify areas for improvement. Incorporate client and stakeholder input to ensure alignment with expectations and project objectives. Leadership Guide teams in prioritizing tasks and managing workloads effectively. Mentor team members on best practices in resource management and workflow coordination Culture Promote a collaborative and efficient work environment that values clear communication and teamwork. Celebrate team achievements and create opportunities for professional growth. Ethics & Compliance Ensure resource allocation and workflows comply with organizational policies and legal standards. Proactively identify risks and develop strategies to mitigate them. AI Explore AI tools for resource forecasting, capacity planning, and workload optimization. Explore AI-driven analytics to predict and address potential workflow bottlenecks. Required Skills: Workflow Management Strong ability to develop, implement, and refine workflows that ensure efficient resource allocation and smooth project progression. Resource Allocation Proven skills in balancing workloads and optimizing team resources to meet deadlines and project demands. Communication Excellence Clear and effective communicator, ensuring alignment between stakeholders, creative teams, and leadership throughout project lifecycles. Process Optimization: Experienced in identifying bottlenecks and implementing improvements to enhance efficiency and operational consistency. Collaboration and Flexibility: Skilled at fostering collaboration across teams, adapting to shifting priorities, and maintaining a welcoming, client-focused approach.