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Workday Services PSA Senior Consultant

Workday Services PSA Senior Consultant

WPP

5 - 9 years

7 - 11 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

erp automation bloomberg diversity and inclusion billing project accounting manager technology subject matter expert professional services continuous improvement

Work Mode

Work from Office

Job Type

Full Time

Job Description

This flagship programme will see Workday deployed across our global landscape to address the technology needs of Finance, Projects and our People function so essentially it touches all of our employees to some degree. The key to this programme is that technology is an enabler for change, it s at the heart of what we do, but it s not all of what we do. The people aspects of this programme are vital to its success. This role will help deliver that success on an ongoing basis for many years to come.

What youll be doing:

Alongside your PSA experience you should become the WPP IT subject matter expert on Zimit support, eventually building capability to make changes without support from the vendor
Resolve assigned tickets for WorkDay PSA and integrated applications, primarily level 3 tickets, and overflow from AMS supplier
Develop assigned enhancements from concept to delivery working with other functional Workday resources
Maintain expertise on new functionality / features / capabilities in WorkDay and wider industry/PSA/technology trends
Expert in the art of the possible with WorkDay and providing creative solutions
Safeguard global design standards and principles against competing requests for change
Make recommendations for continuous improvement including using technologies such as AI and RPA

What youll need:

Global ERP support experience in a complex organization and ability to manage workload and prioritize effectively to meet customer expectations
Outstanding understanding of professional services processes (Project Accounting, CPQ, P2P, O2C, Billing Schedule, Revenue Schedule) and systems in a global organisation, WorkDay PSA experience a bonus
Strong ability to inspire, engage, and coach a diverse team and create an inclusive culture across geographical boundaries
Develop trusted relationships with key stakeholders in IT and cross the wider WPP business, investing time to understand their needs, and helping to breakdown any siloes or resistance to deliver desired business outcomes
Strong technical knowledge of integrations with Workday
Creative solutioning and strong problem solving skills
Excellent interpersonal and communication skills both with technical and non-technical audiences

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Workday Services PSA Senior Consultant