Workday Services HCM Regional Technical Lead

As an HCM Consultant at WPP, you will be part of the Workday Services Team providing post go-live support for the global Workday deployment. Your role will involve delivering high-quality advice and support across Workday HCM, including diagnosing and resolving issues, creating and maintaining organizations & structures, and configuring Core HR, Absence, Compensation, and Organizations. **Key Responsibilities:** - Develop requirements documentation to meet business needs - Diagnose and resolve HCM issues raised by the business - Support data requests and maintenance including rescind, correct and EIBs - Provide guidance to the team of Analysts when troubleshooting complex issues - Provide functional expertise and guidance to the People Teams - Maintain up-to-date process documentation - Participate in testing activities as required - Provide creative solutions for enhancements to the Workday deployment - Maintain expertise on data standards, functionality, features, capabilities in Workday, and technology trends **Qualifications Required:** - Four years" Workday experience across Workday HCM including absence, time tracking, recruitment, and talent, preferably in a global organization - Ability to identify opportunities to extend Workday usage to meet business requirements - Strong communication skills - Experience using ServiceNow or similar service management software - Effective team player with experience of working with others to achieve common goals - Excellent organizational skills, attention to detail, and confident communicator across all mediums - Ability to deliver to deadlines and priorities effectively - Experience of improving ways of working and processes - Knowledge and experience of cross-functional working on both HR and finance processes an advantage,