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Work with Global Brands International Voice Process Jobs

Work with Global Brands International Voice Process Jobs

Sutherland

0 - 1 years

1 - 3 Lacs

thane navi mumbai mumbai (all areas)

Posted:1 week ago| Platform:

Apply

Skills Required

excellent verbal and written communication skills fresher hiring international chat process international bpo international voice process blended process fluent english international call center bpo voice international process us voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift).

Key Responsibilities:

-Provide high-quality voice-based support to international customers.

-Handle queries via phone in a timely and professional manner.

-Troubleshoot and resolve customer issues effectively.

-Maintain customer satisfaction and adhere to quality and performance standards.

-Work in 24x7 rotational shifts, including night shifts.

Candidate Profile:

-Excellent English communication skills (both verbal & written).

-Strong interpersonal and problem-solving skills.

-Comfortable with rotational shifts (24/7 operations).

-Basic proficiency in MS Office tools (Outlook, Word, Excel).

-Good typing speed and computer navigation skills.

-Team player with a proactive and professional attitude.

Eligibility Travel Boundaries:

Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:

-Central Line: Kalyan to Sion.

-Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur)

-Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)

Shift & Weekly Off:

Shift: 24x7 rotational (including night shifts)

Weekly Off: 2 rotational offs

Perks & Benefits:

-Lucrative performance-based incentives.

-Cab facility for safe and convenient travel.

-Travel allowance including Medical insurance coverage.

-Work-life balance with 2 weekly offs.

NOTE:

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Role:

Join us and be part of a dynamic team driving global customer satisfaction!

Kindly Contact HR Shilpi on - 8369605971

Email ID : Shilpi.Garg@sutherlandglobal.com

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