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Work From Home For Kannada

Work From Home For Kannada

Teleperformance (TP)

1 - 3 years

2 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Customer Care Service Kannada Domestic Voice Process Customer Support Bpo Customer Service Bpo Voice English Language

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Work from Office

Job Type

Full Time

Job Description

Job Description Job Title: Voice Support Executive Process Type: Domestic Voice Job Overview: Working days: 6-days | 1-day rotational week off Freshers CTC: 20,000/- Experienced CTC: 21,000/- Roles and Responsibilities Provide exceptional customer service through phone calls to resolve customer queries and concerns. Handle customer complaints in a professional manner, escalating issues when necessary to ensure timely resolution. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require technical assistance. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Eligibility Criteria: Education: Graduate Experience/Freshers: Freshers are eligible Personal Laptop/Computer Wi-Fi USB headphones Power Back-up Desired Candidate Profile 0-3 years of experience in BPO/customer service industry. Excellent communication skills in Kannada & English language (written & verbal). Strong management skills with ability to work independently from home. Ability to multitask effectively while maintaining attention to detail. Why Join Teleperformance? 1. Work with a globally recognized BPO leader 2. Attractive salary & growth opportunities 3. Work from Home opportunity 4. Great exposure & professional training Interested candidates can share your resume at manisha.das1@teleperformancedibs.com

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Teleperformance (TP)

www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

450 Jobs

Key People

Daniel Julien

Chairman and Chief Executive Officer
Jean-Michel Caye

Chief Financial Officer
Duncan Wardle

Chief Innovation Officer
Corinne Tournier

Chief Human Resources Officer

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