Work-from-Home Customer Support – French Speaking

French and English

What You’ll Do

Customer Support Representative

calls, chat, and email

Your Main Tasks

• Provide support in French and English through voice and chat
• Help troubleshoot customer issues quickly and kindly
• Personalize each interaction to make customers feel valued
• Collaborate with your teammates for smooth, consistent service
• Share feedback to help improve how we do things
  

What You’ll Need

• At least 1 year of customer service or call center experience
• Fluent in written and spoken French and English
• Great communication and problem-solving skills
• Familiarity with tools like Gorgias, Zendesk, Shopify, or similar is a bonus
• Calm under pressure and focused on solutions
• E-commerce or CRM experience is a plus
  

Work-from-Home Requirements

• A personal computer/laptop (at least i5 processor)
• Reliable internet with 15 Mbps+ download/upload speed
  

Perks & Benefits

• Competitive salary with regular performance reviews
• Paid time off to rest and recharge
• Monthly health stipend
• Bonuses based on performance
• 100% remote work – no commute, ever!
  

Why You’ll Love Working With Us

we’d love to hear from you.

Apply today