WMS- SAP Tech Operation Support

Job Description

" Job Title : WMS- SAP Tech Operation Support Job Location - Gurgaon Job Description: We are looking for a skilled and proactive WMS-SAP Integration Support Analyst to provide day to day operational support for the integration between WMS with SAP via DWH System. The ideal candidate should have 3 to 5 years of strong experience in Supply chain\/WMS processes ( End to End process flow knowledge of Warehouse & Supply chain operations ), System integration & basic troubleshooting across enterprise System. This role involves monitoring data flows, resolving interface issues and collaboration with Product team, DWH tech team, warehouse operations & SAP functional teams. Roles and Responsibilities: Provide day-to-day operational support for WMS- SAP integration issues, including monitor system interfaces and troubleshooting failed transactions. Track and Resolve Integration errors, Interface failures and data mismatch in a timely manner. Escalate unresolved issue to DWH\/WMS development teams with detailed logs and issue tracking. Collaborate with internal stakeholders for issue resolution and optimize system integration. Support system changes, business rollouts and user acceptance testing from an integration perspective. Manage and monitor DWH SAP Data Pipelines, including troubleshooting failures, mapping errors, and connectivity issues. Work with change and incident management processes following ITIL best practices. Maintain documentation of system configurations, standard operating procedures, and troubleshooting guidelines. Participate in business continuity planning and disaster recovery drills. Support Go-Live and hyper care activities for SAP projects and rollouts in the RISE environment. Experience: 3 to 4 years of hands-on experience in System integration preferably involving WMS\/SCM. Strong knowledge of SQL & scripting for data validation and Transformation Good understanding of warehouse and supply chain operations. Strong analytical & problem-solving skills Understanding of API concepts like Rest webservices, API endpoints, headers & Payload(JSON\/XML) Ability to manage multiple priorities in a fast-paced environment.