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5.0 - 10.0 years

10 - 20 Lacs

Chennai

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Hi, We are hiring for the Leading ITES Company for Risk Management Profile. Job Description : Primary interface for ECBO BPS Clusters & Clients on Process Risk Reviews / Inherent Risk Reviews (Audits) and Risk assessments. Leading audits with end-to-end ownership of audit planning, work allocation, fieldwork, and report issuance. Identification of Risks across Operational, Contractual & Data Security, Categorization of risks and Vulnerabilities across delivery and support functions. Effectively evaluating the materiality of issues and recommending effective control measures /process improvements to control the residual risks. Preparing comprehensive audit reports and presenting to Senior leadership, and clients (as and when required). Effectively carry out independent root cause analysis and investigations for errors & risk events reported. Ongoing tracking and validation of Corrective / Preventive actions for risk mitigation. Sharing best practices and creating risk awareness among delivery leaders as part of audits and assessments. Communicating with Senior Leadership, Customer Leads, Delivery units, Peers, DERM team members Interacting with Support teams (HR, IT, ISM, Admin) Education/Certification/Experience Requirements Experience in audit /risk management domain. Functional/ operational experience in ECBO BPS domain specially F&A Min 5 years of experience in ECBO Operations/ Risk Management and 18 months in the current role. CAs/MBAs Preferred Key Skills : a) Min 5 years of experience in ECBO Operations/ Risk Management b) Leading audits with end-to-end ownership of audit planning, work allocation c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai )Type : Job Code # 548

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1.0 - 4.0 years

3 - 4 Lacs

Pune

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Hi, We are hiring for Leading ITES Company for Record to Report - Fixed Assets Profile. Job Description Minimum 1 years of experience in Record to Report - Fixed Assets. Seamless delivery of R2R scope of services and ensure SLAs are exceeded. Strong domain knowledge in Finance in Accounting is a must. Strong end-to-end knowledge in General ledger Accounting, Fixed Assets Accounting, Lease Accounting, Inventory accounting & reporting, Balance sheet and P&L reconciliations, etc. Having a fair understanding of US GAAP and IFRS in these areas is an added advantage. Experience in General ledger books close support is a must. Drive regular governance meetings and act as an escalation point. Collaborate with senior client stakeholders and strengthen relationships. Maintain and grow the scope of services, focus on CSAT and NPS scores. Drive continuous improvements in both process and technology. Develop & mentor middle-level leadership, including deployment of people practices. Deliver the contractual commitments. Work in a collaborative manner with all support functions. Manage revenue, margin as per plan, work on contractual documents & changes. In-depth knowledge of Record to Reporting is mandatory. Excellent articulation, communication skills and work in matrix structure. Possess customer satisfaction skills & ability to lead dialogue with senior-level clients. Strong, decisive leader with effective interpersonal skills. Ability to lead large teams and coach/mentor team leaders. Key Skills: a) In-depth knowledge of Record to Reporting is mandatory b) Minimum 1 years of experience in Fixed asset accounting c) Having a fair understanding of US GAAP and IFRS in these areas is an added advantage d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune )Type : Job Code # 153

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1.0 - 3.0 years

3 - 4 Lacs

Chennai

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Hi, We are hiring for leading ITES Company for Associate - Record to Report (RTR) Profile . Job Description Minimum 1 year of experience are eligible to apply. Analyze the trends relating to financial metrics of Income statements such as sales, expenditures, and profit margin Monitor KPIs and identify the cause of any unexpected variances Support the management team and the Heads of Department with data-driven analysis Builds financial database by identifying sources of information; assembling, verifying, and backing up data Prepares financial reports by collecting, formatting, analyzing, and explaining information Contributes to team effort by accomplishing related results as needed perform daily and monthly financial and accounting transactions with the general ledger system responsible for the accurate, efficient, and timely processing of G/L activities Prepare GL/Bank Reconciliation, obtain supporting documents, and follow up on reconciling, open/aged items. Prepare and post Journals (Accruals, adjustment, prepaid etc.) Perform period close activities Analyze and synthesize information provided by stakeholders; Direct the gathering of requirements for applying technology solutions to satisfy corporate needs Work with the architects to develop integrated processes and reports Skills & Knowledge: Ability to work with remote teams Great communication and listening skills Great interpersonal skills Analytical Curious and proactive Adaptable to changes in a fast-paced environment Key Skills: a) Any Graduate b) Min 1 Year Experience in RTR To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai )Type : Job Code # 308

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1.0 - 4.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram

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Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

1 - 3 Lacs

Kolkata, Barabazar, Barasat

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Top MNC BPS is hiring for the Premium Blended and Chat Process Candidate Must be excellent in English Communication. CTC- 2.50 LPA-4.50 LPA Rotational Shift 5 & 6 working Days+ Cab Call / WhatsApp- 9147047911, 6296317938, 9073639536

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0.0 - 5.0 years

1 - 3 Lacs

Kharagpur, Purulia, Bardhaman

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Top MNC BPO is hiring for the Premium Non-Voice and Chat Process. Candidate Must be excellent in English Communication. CTC - Upto 3.60 LPA Rotational Shift 5 & 6 working Days Call /WhatsApp- 9147047911, 6296317938, 9007152957

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0.0 - 5.0 years

3 - 8 Lacs

Noida, Gurgaon/Gurugram, Delhi / NCR

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Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Candidates should have Excellent communication skills. Sal up-to :- 8.5 lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR:-Rohan CONTACT NO:- 9718356745 Call or WhatsApp your resume for the same.

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1.0 - 5.0 years

2 - 5 Lacs

Gurugram, Delhi / NCR

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Voice process !! A*P*P*L*E Process !! upto 26 k in hand !! Gurgaon +2500 travel allowance !! Gurgaon Grad with 1 year International BPO Customer Service experience is mandatory Need Excellent communication skills , Required Candidate profile EXCELLENT COMMUNICATION SKILLS* Immediate Joiners 9355226337 / 9560028009 / 9911567769

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1.0 - 5.0 years

2 - 6 Lacs

Gurugram, Delhi / NCR

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Voice process ! Banking Process ! 45 k in hand !+ 2500 travel allowance ! GGN UG / Grad with 1year International BPO Customer Service banking process experience mandatory 5 day working , 2 day rotational off , 24*7 Shifts\ 9560028009 / 9911567769 Required Candidate profile Voice process !! International Banking Process !! upto 6.5 lpa !! GGN !+ 2500 travel allowance ! GGN Immediate Joiners , excellent communication required 9355226337 / 7303396337

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0.0 - 3.0 years

3 - 5 Lacs

Gurugram

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Mega Hiring : Customer Service : 3.7 LPA : Grads and UG Grad / UG Fresher 24x7 Shift Customer Support: Non-Voice/Blended/Voice 5 Days Working Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Inc Excellent Communication Skill Cabs Available in odd hours Required Candidate profile Call 9911567769 , 9560028009 / 8860576337 Need Immediate joiners With excelllent communications skills for International processs

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6.0 - 8.0 years

15 - 20 Lacs

Noida

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Hi We are hiring For Leading ITES Company for General Ledger Profile. Job Description : Responsible for managing legal entities accounting operation evidencing, and complying to key accounting controls Management of month, quarter, and year-end close timetable, ensuring bottlenecks are resolved and escalating issues as appropriate. Executing the consolidation and closing of the books Thorough review of trial balance, detailed revenue, cost of revenue, operating expense and balance sheet variance and trend analysis Responsible for the accounting for complex transactions, directing the functional work of team members as appropriate. Identify and correct any accounting issues as they occur Review/Approve and/or prepare complex manual journal entries required to complete month-end and annual accounts and to ensure the accuracy and timely posting of entries from sub-ledgers and other entry sources. Produce and present monthly legal entity reporting packs providing Balance Sheet and P&L analysis and supporting commentary. Provide accurate financial accounting information and analysis to other interested parties including decision support, tax, controllership and senior management. Perform Indirect Tax calculations, review and submission of tax returns. Perform balance sheet tax reconciliation Liaising with onshore partners and providing complete visibility of the month end tasks at regular intervals during close periods to all stakeholders Lead role in managing external audit and financial statement filings and other compliance deliverables. Prepare, update accurate process documentation, including standard operating procedures and send for review. Adhering to KPIs and performance against SLAs Knowledge, Skills, Experience, Training, Education: Qualified accountant degree with 6 to 8 years of experience in Corporate sector preferably in Manufacturing/ Hotel/ Aviation industry exposure Experience of working in a General Ledger environment, having the exposure of managing team in complex and multi currency entities and environment Advanced Microsoft Excel is essential, Oracle and Trintech Cadency would be an advantage Key Measures: Demonstration of detailed understanding of period to period movements in P&L and balance sheet Timeliness, completeness and accuracy of accounting entries, journal, and balance sheet reconciliations, timely period-end close. Adhering the transactional integrity and revenue recognition Adherence to SLA/ KPIs Completeness of annual cycle of Cadency reconciliation reviews, and quality of reviews undertaken Key Skills : a) Experience of Indirect Tax workings and reconciliations b) Experience of working in a General Ledger environment c) CA Qualified To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role Type : Job Code # 552

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0.0 - 2.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Greetings from KVC CONSULTANTS LTD! We are hiring for International Voice Process for a leading ITES MNC in Noida & Gurgaon. ELIGIBILITY : - UG/Graduates with minimum 6 months of International Voice Experience can apply. SALARY :- Upto Rs 4.75 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR * HR Mahvish : 9628373766 * HR Simran : 9821182647 **NO PLACEMENT CHARGES**

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3.0 - 5.0 years

4 - 6 Lacs

Chennai

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Hi, We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system, along with relevant information like customer details, payment and shipping information, and order status. 2. Order Verification and Confirmation: The captured order details are verified for accuracy and completeness. Inventory levels are checked to ensure that the requested items are available. Order details may be communicated to the customer for confirmation. 3. Order Fulfillment: Once the order is verified and confirmed, it moves into the order fulfillment stage. This involves tasks like picking, packing, and preparing the order for shipping. Order management systems often provide features for tracking the order's status throughout this process. 4. Order Tracking and Communication: Order management systems allow businesses to track the order's progress and provide real-time updates to the customer. This enhances customer satisfaction and builds trust. Apply Now

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3.0 - 5.0 years

4 - 6 Lacs

Chennai

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Hi, We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system, along with relevant information like customer details, payment and shipping information, and order status. 2. Order Verification and Confirmation: The captured order details are verified for accuracy and completeness. Inventory levels are checked to ensure that the requested items are available. Order details may be communicated to the customer for confirmation. 3. Order Fulfillment: Once the order is verified and confirmed, it moves into the order fulfillment stage. This involves tasks like picking, packing, and preparing the order for shipping. Order management systems often provide features for tracking the order's status throughout this process. 4. Order Tracking and Communication: Order management systems allow businesses to track the order's progress and provide real-time updates to the customer. This enhances customer satisfaction and builds trust. Apply Now

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1.0 - 5.0 years

3 - 4 Lacs

Hyderabad, Pune, Bengaluru

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Job description Greetings from KVC CONSULTANTS LTD!! Job description We Are Hiring For Leading IT Company. Job Locations : Hyderabad- Gachibowli PUNE - HINJEWADI PHASE - 2 BANGALORE- ELECTRONIC CITY Salary : Rs 4 LPA -- FOR 1 YEAR PLUS EXP Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Hyderabad or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD ,BANGALORE SD HYDERABAD SD WITH YOUR RESUME . HR REBA 9628373764 HR DIVYA 9821182650 HR AREESHA 9628373763 HR SIYA 7565006262 HR VANSHIKHA 9628373762 ------------------------------------------ #KVC CONSULTANTS LTD # #NO PLACEMENT CHARGES#

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1.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support for Travel Process. Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Experience in Travel Industry Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram

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Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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0.0 - 5.0 years

1 - 4 Lacs

Guwahati, Siliguri, Jamshedpur

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We are Hiring Chat Process Executive (Fresher & Experience - Undergraduate) Interview Venue- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please) Location: Kolkata Job Type: Full-time Job Description: HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities: Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empathy, and accuracy in all written communication with customers. Product Knowledge: Acquire and maintain a thorough understanding of [Company Name]'s products and services. Stay updated on product features, specifications, and promotions to provide accurate information to customers. Problem Resolution: Identify and resolve customer issues and concerns promptly. Escalate complex issues to the appropriate department for timely resolution. Team Collaboration: Work collaboratively with team members to achieve common goals. Participate in training sessions and team meetings to enhance skills and product knowledge. Documentation: Maintain accurate and detailed records of customer interactions and transactions. Follow company guidelines for documentation and data entry. Adherence to Policies: Adhere to company policies and procedures while ensuring compliance with industry standards. Uphold confidentiality and security measures related to customer information. Requirements: Education: Undergraduate/Graduate/Post Graduate (any stream) Communication Skills: Excellent written and verbal communication skills in English. Computer Proficiency: Basic knowledge of computer systems and proficiency in using chat platforms. Customer Focus: Strong customer service orientation and the ability to handle customer inquiries with tact and professionalism. Adaptability: Ability to adapt to a fast-paced work environment and handle multiple tasks simultaneously. Team Player: Willingness to collaborate with team members and contribute to a positive work atmosphere. HBR is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. Company Address:- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please)

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0.0 - 5.0 years

1 - 4 Lacs

Kharagpur, Bhubaneswar, Durgapur

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We are Hiring Chat Process Executive (Fresher & Experience - Undergraduate) Interview Venue- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please) Location: Kolkata Job Type: Full-time Job Description: HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities: Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empathy, and accuracy in all written communication with customers. Product Knowledge: Acquire and maintain a thorough understanding of [Company Name]'s products and services. Stay updated on product features, specifications, and promotions to provide accurate information to customers. Problem Resolution: Identify and resolve customer issues and concerns promptly. Escalate complex issues to the appropriate department for timely resolution. Team Collaboration: Work collaboratively with team members to achieve common goals. Participate in training sessions and team meetings to enhance skills and product knowledge. Documentation: Maintain accurate and detailed records of customer interactions and transactions. Follow company guidelines for documentation and data entry. Adherence to Policies: Adhere to company policies and procedures while ensuring compliance with industry standards. Uphold confidentiality and security measures related to customer information. Requirements: Education: Undergraduate/Graduate/Post Graduate (any stream) Communication Skills: Excellent written and verbal communication skills in English. Computer Proficiency: Basic knowledge of computer systems and proficiency in using chat platforms. Customer Focus: Strong customer service orientation and the ability to handle customer inquiries with tact and professionalism. Adaptability: Ability to adapt to a fast-paced work environment and handle multiple tasks simultaneously. Team Player: Willingness to collaborate with team members and contribute to a positive work atmosphere. HBR is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. Company Address:- HBR DN 2, Signet Tower Unit-804, 8th Floor Near College More, Salt Lake City Sector-V, Kol- 700091 Call or WhatsApp our HR Team:- , 9147047911, 6296317938 (10AM- 7PM) Incase if you are not getting any response than please share your cv at this WhatsApp number 9674757948 (do whatsapp only please)

Posted 2 months ago

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1.0 - 5.0 years

2 - 6 Lacs

Bangalore/Bengaluru

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Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Dristy 9513900441 rivera.dristy@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Exp UG & Grads - Sal Upto 6LPA Shift Timings: US/UK Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Dristy 9513900441 rivera.dristy@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). Rivera Manpower Services.

Posted 2 months ago

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