4 Wifi Troubleshooting Jobs

The System Engineer - Networking role at Barco is a global/APAC position that involves the design, implementation, and management of complex network infrastructure encompassing Local LAN, WAN, SD-WAN, Wi-Fi, firewalls, switches, and security systems. As a key player in this role, you will work in collaboration with the Infrastructure Architect to propose and define the network roadmap, design, deploy, and maintain the Local LAN infrastructure (including R&D labs), WAN, and SD-WAN solutions, and implement advanced routing protocols such as BGP, OSPF, and EIGRP. Your responsibilities will also include configuring and optimizing Wi-Fi networks for performance and coverage, managing enterprise switches, routers, and firewalls to ensure seamless connectivity, and potentially working with cloud networking platforms like Azure, AWS, and GCP. In this role, your expertise in advanced troubleshooting will be crucial as you resolve complex network issues across LAN, WAN, SD-WAN, and Wi-Fi, collaborate with local teams to address network problems, and conduct root cause analyses to implement permanent solutions. Security management forms an integral part of the position, requiring you to configure and monitor firewalls (e.g., Palo Alto, Cisco ASA, Fortinet) and security policies, manage VPNs, ACLs, and intrusion detection/prevention systems, and design and troubleshoot enterprise-grade Wi-Fi networks. Documenting and reporting network configurations, security policies, and working closely with vendors for hardware/software support are additional responsibilities that you will handle. The ideal candidate for this role should hold a B.Tech./B.E/M.Tech in computer science or equivalent stream with a desired experience range of 10+ years. Proficiency in network protocols like TCP/IP, BGP, OSPF, MPLS, VLANs, QoS, network hardware (Cisco, Aruba, Fortinet, Palo Alto, etc.), Wi-Fi design and troubleshooting, firewall and security management, monitoring tools, and scripting/automation skills (Python, Ansible) are highly valued skills for this position. At Barco, diversity, inclusion, and equity are not just values but core capabilities that drive innovation and creativity. The organization believes that diversity fosters creativity, enhances relationships with colleagues and customers, and propels everyone towards shared goals and missions. Join Barco to make an impact on the world by leveraging your skills and expertise in networking to enable bright outcomes globally.,

As an Analyst (Tech Partner - On-Site IT Support), you will be responsible for providing comprehensive technical support to ensure the smooth operation of an organization's IT infrastructure. Your role will involve troubleshooting hardware and software issues, maintaining computer systems, and ensuring optimal performance and security. You will act as the first point of contact for IT-related issues and collaborate closely with other IT professionals to deliver high-quality support services. Additionally, your expertise in production line environments will be crucial for effectively supporting manufacturing operations. Your key responsibilities will include providing on-site technical support for hardware, software, and networking issues, responding to IT support requests promptly, and resolving technical problems. You will install, configure, and maintain computer systems such as desktops, laptops, printers, and peripheral devices. Diagnosing and resolving hardware and software faults, performing regular system checks, and ensuring optimal performance will be part of your routine tasks. You will also assist users with IT-related queries, provide training on new systems and technologies, and maintain a high level of customer satisfaction through effective communication and problem-solving. In addition, you will be responsible for implementing and enforcing security policies to protect IT systems from threats, ensuring compliance with industry regulations and organizational policies. Maintaining accurate records of IT support activities, preparing technical documentation and user manuals, and collaborating with other IT team members for support efforts and knowledge sharing are also important aspects of your role. Staying updated with the latest IT trends and technologies, recommending and implementing improvements to enhance IT support services, and utilizing tools like System Center Configuration Manager (SCCM) for software deployment and management will be part of your continuous improvement activities. Your qualifications for this role include proven experience in providing on-site IT support or a similar role, with at least 3 years of experience. Strong technical skills in computer hardware, software, and networking, excellent communication skills, problem-solving abilities, and a Bachelor's degree in information technology, Computer Science, or a related field are required. Preferred skills such as relevant certifications, strong customer service orientation, adaptability to new technologies, proficiency in creating and maintaining technical documentation, and understanding of production line environments will be advantageous for this position. Overall, as an Analyst (Tech Partner - On-Site IT Support), you will play a crucial role in ensuring the smooth operation and efficient support of IT systems within a production line environment, contributing to the overall success of the organization.,

Responsibilities: Provide top-notch technical support to customers through various channels, including email, chat, and phone Troubleshoot and resolve technical issues related to our IoT devices, ensuring prompt and accurate solutions Collaborate with cross-functional teams to escalate and resolve complex technical problems Document customer interactions and resolutions in our support system Proactively identify and communicate recurring issues to the product and engineering teams for resolution Stay up-to-date with product knowledge and updates to provide accurate and effective support Assist in creating and updating support documentation and resources for customers Demonstrate a strong customer-centric attitude and a commitment to resolving issues promptly Must know o Must know to created hotspots or know limitations on phone hotspot. o Must know to Setup any IOT drive or Alexa. o Must know to do MAC id in wifi troubleshooting 0067. o Must know what is mesh router or wifi extender. Requirements: A bachelor's degree in a relevant field or equivalent work experience 0-2 years of experience in technical support, preferably with IoT devices Strong technical background with the ability to quickly grasp complex technical concepts Excellent communication skills, both written and verbal Proficiency in using support ticketing systems, with knowledge of Zendesk preferred Ability to work effectively in a fast-paced startup environment Ability to work remotely with limited supervision Comfortable working night shifts as part of a rotational schedule A proactive and problem-solving mindset with a dedication to customer satisfaction Exceptional attention to detail and organizational skills Flexible working in US Shift Location: Remote- Bengaluru,Hyderabad,Delhi / NCR,Chennai,Pune,Kolkata,Ahmedabad,Mumbai

Job Overview: We are looking to recruit WiFi field application engineers to join our team. As part of support team, you will need to help India customers for onsite providing technical support. Responsibilities: - Co-work with India system developers to develop WiFi products. - Troubleshooting issues during the development and manufacturing stage for the customers. - Be able to work on and resolve WiFi issues in Broadband product, such as xPON or AP router product. (co-work with Realtek HQ RD) Qualifications 1. Minimum Qualifications (MUST-haves) : - MS/BA/BS degree in Computer Science, Computer Engineering, Electrical Engineering or related field, or equivalent practical experience. - Experience in C, shell scripting - Experience with networking features development, e.g. Firewall, DHCP, DNS, VPN, PPPoE, and NAT. - Familiar with WireShark tool. 2. Preferred Qualifications (Nice-to-haves / Plus) : - WiFi knowledge and related background - Experience developing WiFi products and features