Job Overview: The Field Application Engineer (FAE) will: - Code, compile, collect, analyze logs, and debug. - Provide technical support to customers and coordinate with the engineering team at HQ. - Travel to customer sites (e.g., Mumbai, Delhi NCR) for support, training sessions, and exhibitions. - Communicate effectively with non-English native speakers. Responsibilities: - Collaborate with Indian system developers to develop xPON products. - Troubleshoot issues during development and manufacturing stages. - Guide customers on developing features in the Linux kernel driver or system-level features (e.g., LED/GPIO control, DHCP, IP-tables module, WEB) on the GPON ONU. - Resolve issues across various system areas (from low-level kernel mechanisms to high-level application features) in coordination with Realtek HQ RD. Minimum Qualifications: - ME/MS degree in Computer Science, Computer/Telecommunication/Network/Electrical Engineering or related field, or equivalent practical experience. - Experience in C and shell scripting. - Experience with networking features development (e.g., Firewall, DHCP, DNS, VPN, PPPoE, QoS, and chipset's HWNAT, packet engine). - Experience with embedded systems, Linux, and OpenWRT. - Good domain knowledge of L2/L3/GPON networking protocols. Preferred Qualifications: - Experience with u-boot, flash partition, file system, Makefile, build system. - Experience with GPON, OMCI Protocol. - Experience with various hardware interfaces (e.g., MDIO, RGMII/SGMII/QSGMII, DDR, UART, I2C, GPIO, FLASH). - Experience in networking concepts (e.g., VLAN, ACL). - Experience in Realtek GPON chips development.
Job Overview: We are looking to recruit WiFi field application engineers to join our team. As part of support team, you will need to help India customers for onsite providing technical support. Responsibilities: - Co-work with India system developers to develop WiFi products. - Troubleshooting issues during the development and manufacturing stage for the customers. - Be able to work on and resolve WiFi issues in Broadband product, such as xPON or AP router product. (co-work with Realtek HQ RD) Qualifications 1. Minimum Qualifications (MUST-haves) : - MS/BA/BS degree in Computer Science, Computer Engineering, Electrical Engineering or related field, or equivalent practical experience. - Experience in C, shell scripting - Experience with networking features development, e.g. Firewall, DHCP, DNS, VPN, PPPoE, and NAT. - Familiar with WireShark tool. 2. Preferred Qualifications (Nice-to-haves / Plus) : - WiFi knowledge and related background - Experience developing WiFi products and features