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WFM Manager

HGS - Hinduja Global Solutions

8 - 12 years

|

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Skills Required

capacity planning scheduling forecasting client handling calabrio wfm wfm knowledge

Work Mode

On-site

Job Type

Full Time

Job Description

The ideal candidate for this position should possess experience in using the Calabrio WFM tool. Your communication skills, both verbal and written, should be strong as this role involves regular interaction with end clients. It is essential to have a solid foundation in WFM with at least 8-10 years of experience, particularly in areas such as capacity planning, scheduling, and forecasting. Previous experience in client handling and working with WFM in a contact center environment will be beneficial for this role.,

More Jobs at HGS - Hinduja Global Solutions

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HGS - Hinduja Global Solutions

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