Financial Services Account Associate Senior FIS

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

You will be joining a talented team at the world's largest global provider dedicated to financial technology solutions. As a Customer Service Representative, your role will involve: - Providing excellent customer service as the primary point of contact for high-value customers of financial institutions - Addressing inquiries and performing account maintenance on deposits and money market accounts - Collaborating with internal and external clients and departments to resolve issues and respond to inquiries - Identifying and addressing present and future needs of clients, discussing progress toward solutions - Completing banking transactions and promoting bank products to meet customer needs - ...

Posted 1 month ago

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WFM Manager HGS - Hinduja Global Solutions

8.0 - 12.0 years

0 Lacs

karnataka

On-site

The ideal candidate for this position should possess experience in using the Calabrio WFM tool. Your communication skills, both verbal and written, should be strong as this role involves regular interaction with end clients. It is essential to have a solid foundation in WFM with at least 8-10 years of experience, particularly in areas such as capacity planning, scheduling, and forecasting. Previous experience in client handling and working with WFM in a contact center environment will be beneficial for this role.,

Posted 3 months ago

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