WFM Manager HGS - Hinduja Global Solutions

8.0 - 12.0 years

0 Lacs

karnataka

On-site

The ideal candidate for this position should possess experience in using the Calabrio WFM tool. Your communication skills, both verbal and written, should be strong as this role involves regular interaction with end clients. It is essential to have a solid foundation in WFM with at least 8-10 years of experience, particularly in areas such as capacity planning, scheduling, and forecasting. Previous experience in client handling and working with WFM in a contact center environment will be beneficial for this role.,

Posted 1 month ago

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