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1.0 - 4.0 years
37 - 40 Lacs
Bengaluru
Work from Office
: Job Title- Engineer, NCT Location- Bangalore, India Role Description AI/ML Engineer with expertise in developing and deploying large language models like LLaMA and Gemini in GCP What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Develop, fine-tune, and deploy large language models (e.g., LLaMA, Gemini). Utilize LangChain for efficient model management and deployment. Write clean, efficient, and maintainable Python code. Implement and manage CI/CD pipelines using GitHub Actions. Deploy applications to GCP Kubernetes using Terraform. Frontend development to integrate AI/ML models with ReactJS applications. Troubleshoot and resolve issues related to AI/ML model deployment and performance. Stay updated with the latest advancements in AI/ML technologies and best practices. Your skills and experience We are seeking a skilled AI/ML Engineer with hands-on experience in developing and deploying large language models such as LLaMA and Gemini. The ideal candidate will have a strong foundation in Python and be proficient in using LangChain. Additionally, experience with GitHub Actions, CI/CD pipelines, and deploying applications to GCP Kubernetes using Terraform is essential. Basic knowledge of ReactJS for frontend development is also good to have. How well support you
Posted 2 months ago
10.0 - 15.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Installation and ConfigurationInstall, configure, and maintain WebLogic Server domains, clusters, and authentication providers. Management and SupportManage and support WebLogic infrastructure components, ensuring high availability and performance. TroubleshootingProvide technical support and troubleshooting for web infrastructure issues. SecurityImplement security measures and ensure compliance with standards. MaintenancePerform regular maintenance, patching, and disaster recovery testing. AutomationAutomate manual processes and deployments using scripts and tools. CollaborationWork with development, build, and operations teams to support projects and resolve issues.
Posted 2 months ago
6.0 - 11.0 years
8 - 18 Lacs
Hyderabad
Hybrid
Employment Type: Contract WebLogic administration , Coherence Linux with RHEL certification Java/Springboot/Microservices knowledge ( Build, deployment & troubleshooting ) CPP Application Build and Deployments Good in Shell Scripting build Java/Python/Node JS Projects Database knowledge of Cassandra, MySQL.(installation & management ,troubleshooting) Knowledge in TFS, Git . Building CI/CD Pipelines Azure DevOps . Good analytical skills and understand written Shell Scripts. Good communication skill and Team player. Good troubleshooting skill and will work closely with Developers. Apache Kafka administration (installation, management, upgrade etc.) Ignite Cache. Apache Webserver ( FCGI, installation, management, upgrades etc. )
Posted 2 months ago
7.0 - 12.0 years
5 - 9 Lacs
Hyderabad
Work from Office
7+ years experience in a Weblogic server system administrator role Good command of WLST, LDAP, Linux, Windows, Shell scripting, Database, XML Experience using Python, Java Ensure installations meet standards and technical specifications Plan, install, build, manage, support, configure, secure and test Weblogic infrastructure components and connectivity Support multiple WebLogic 11g Servers and J2EE applications in a High Availability environment Configure WebLogic LDAP for user authentication for applications as well as WebLogic administration. Provide troubleshooting and technical support services for web infrastructure Assist in the planning and execution of disaster recovery failover testing Perform scheduled maintenance, patching, and security compliance Perform and automate manual application deployments Understand and follow existing change management processes . Work with the Development, Build, and Operations teams to provide project support Analyze statistics to identify and resolve network problems .
Posted 2 months ago
5.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Person should have 5-8 yrs experience of hands-on experience in BI and 5 + Exp in Qlik. Should have good understanding of Data Modelling and Set Analysis operations along with SQL scripting. Good understanding of Visualization, whereby they provide the customer with the required reports i.e. charts/graphs etc Good experience in Data extraction scripts , experience in API connections Familiar with Script operations, optimization and best practices of Qlik Good skill set in in Advanced Expression Building Having hands on knowledge on security concepts Understanding of Qlik deployment process. Requirement gathering with knowledge of data analysis, transformation of data into report usable formats Familiar with Master Items creation Working knowledge on Extensions in Qlik Sense such as Vizlib Developer 2 to 4 Years of total experience , 2+ experience in Qlikview/qliksense technology Proficient in requirement gathering , preparing test and plan and design applications. Expert in dimensional and relational modelling, hierarchies, data transformation methods in scripting, and Qlik governance. Working knowledge in Qliksense architecture , caching , scaling and services Good analytical skills with expertise in qliksense scripting, data source integration, performance optimization Experience in SQL functions, graphs, styles, aggregation awareness , drill through Emxperience in conducting user training , documentation training anuals and supporting user acceptance testing Preference to have Exposure to Vizlib Extension
Posted 2 months ago
3.0 - 8.0 years
5 - 12 Lacs
Pune
Hybrid
Job Description: We are looking for candidate who posses exp Administrator to manage, maintain, and support Oracle SOA Suite environments. Configuration, Patching Oracle SOA Suite, OSB/ SOA. Monitor and maintain SOA infrastructure health, performance, and availability. Deploy composite applications, manage service lifecycles, and troubleshoot integration issues. Administer and tune Oracle WebLogic SOA Server for optimal performance and reliability. Strong troubleshooting and root cause analysis skills. Understanding of XML, XSD, WSDL, BPEL, XSLT, and SOAP/REST web services. Good to Have Experience with monitoring tools Dynatrace or similar (e.g., OEM, Splunk, or AppDynamics). Familiarity with Oracle DB and connectivity, including JDBC and data source tuning. Familiar with load balancer and clustering Good to Have : OBIEE Admin experience.
Posted 2 months ago
8.0 - 10.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow - Event Management. Experience8-10 Years.
Posted 2 months ago
1.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: WebLogic Admin. Experience1-3 Years.
Posted 2 months ago
4.0 - 8.0 years
1 - 2 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Title: Weblogic Admin Location: Mumbai (Permanent Role) Experience: 4 to 6 Years Interview Mode:Virtual/F2F Employment Type: Full-Time / Permanent Interested candidates can apply directly send their updated resume to nalini@silverlinktechnologies.com Shortlisted candidates will be contacted for virtual interviews
Posted 3 months ago
3.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: WebLogic Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
5.0 - 9.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Lookingfor a proven experience as a Solution Architect or similar role in the EdTechdomain Expertise in architecting and deploying applications using AWS andAzure cloud platforms Architect and design scalable, secure, andhigh-performance solutions for EdTech platforms using open-source frameworksand tools Hands-on knowledge of LMS platforms such as Moodle, OpenEdx, andother EdTech systems Experience with adaptive learning and assessment tools,and standards like SCORM, xAPI, and LTI Proficiency in programming/scriptinglanguages like Python, Java, .NET, or Nodejs Integrate third-party toolsand systems, ensuring seamless interoperability with existing EdTech platforms Strong experience in pre-sales and solutioning Readless
Posted 3 months ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: WebLogic Admin. Experience: 3-5 Years.
Posted 3 months ago
2.0 - 6.0 years
4 - 8 Lacs
Hyderabad
Work from Office
The Middleware WAS role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Middleware WAS domain.
Posted 3 months ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
The MIddleware - Weblogic admin role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the MIddleware - Weblogic admin domain.
Posted 3 months ago
2.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Modernization Engineer Project Role Description : Build and test agile and cost effective hosting solutions. Implement scalable, high performance hosting solutions that meet the need of todays corporate and digital applications using both private and public cloud technologies. Develop and deliver legacy infrastructure transformation and migration to drive next-generation business outcomes. Must have skills : Python (Programming Language) Good to have skills : PostgreSQLMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Modernization Engineer, you will engage in the development and testing of agile and cost-effective hosting solutions. Your typical day will involve collaborating with various teams to implement scalable and high-performance hosting solutions that cater to the demands of contemporary corporate and digital applications. You will work with both private and public cloud technologies, focusing on transforming and migrating legacy infrastructure to achieve next-generation business outcomes. This role requires a proactive approach to problem-solving and a commitment to delivering innovative solutions that enhance operational efficiency and effectiveness. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentorship within the team to foster professional growth.- Analyze and assess existing systems to identify areas for improvement and optimization. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Good To Have Skills: Experience with PostgreSQL.- Strong understanding of cloud computing principles and practices.- Experience with agile methodologies and project management.- Proficiency in developing and deploying applications in cloud environments.- Familiarity with infrastructure as code tools and practices. Additional Information:- The candidate should have minimum 7.5 years of experience in Python (Programming Language).- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 months ago
2.0 - 4.0 years
4 - 6 Lacs
Mumbai
Work from Office
The MIDDLEWARE ADMIN - L2 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the MIDDLEWARE ADMIN - L2 domain.
Posted 3 months ago
6.0 - 9.0 years
5 - 10 Lacs
Mumbai
Work from Office
6 to 7Years of Experience with Middleware Support ( Tomcat,JBoss, IIS) Good knowledge on Biztalk File transfer technology Good knowledge on Azure Good knowledge of Linux, Unix/AIX, Windows Operation Systems Database and SQL Knowledge Primary Skills Middleware Jboss Apache Tomcat
Posted 3 months ago
4.0 - 8.0 years
9 - 15 Lacs
Bengaluru
Work from Office
Job description Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. The Oracle Cloud is an enterprise cloud for business. It is an integrated suite of services spanning Oracle's complete portfolio based on open Java and SQL standards offering flexible cloud and on-premise deployment. The services offered in our cloud are based upon Oracle's complete portfolio of best-in-class solutions. As part of Oracle Cloud operations, we consolidate and simplify IT operations and applications instances across hosted services in Oracle and maximize the return to Oracle to the customers. We partner with engineering to develop product modules to enable them to be offered as a service. We collaborate with product quality assurance team to run minimum test cases and to ensure high quality service after release of product versions. Our team works with the best of the class next generation oracle Fusion technical-stack components such as Oracle Database 11g, Oracle WebLogic Server 11g, Oracle Business Intelligence, Oracle Identity management and Oracle Virtual machine etc. The team has excellent expertise in cutting-edge products and technologies like Oracle Fusion applications, hosting products as Software as a Service &Platform as a Service and supporting services in Oracle Cloud computing infrastructure. 3+ years of Oracle APPS DBA experience with BS Computer Science or equivalent qualification from a reputed Institute along with good grades. Production support experience with Oracle 12c database, and expertise with Oracles RAC, ASM and RMAN as a core DBA. Experience with administration of Oracle eBusiness Suite or other enterprise applications as an App DBA. Good Knowledge on Incidents/Request and CHANGE MANAGEMENT process Experience with Oracle Fusion middleware technologies like WebLogic, OAM, OIM, IDM, SOA,Hyperion, BI/ OBIEE, EPM, and WebCenter. As Application Engineer, the candidate is responsible for provisioning, maintaining application servers and all the middleware J2EE applications on multiple servers. Work is non-routine and complex, involving the application of advanced technical skills in the area of specialization. The individual needs to standardize the operations based on the best practices so that they can be repeated across servers. Leading contributor individually and as a team member, and possibly providing direction and mentoring to others. More than 2 - 5 years of experience in administering WebLogic application server and deploying applications on WebLogic server. Good working knowledge of Oracle Enterprise Manager and WebLogic tools(WebLogic Server Administrator Console, WebLogic Scripting Tool, WebLogic Configuration Wizard, WebLogic Configuration Template Builder, WebLogic Server Apache Ant tasks, WebLogic Server SNMP Agents) is necessary. Performance tuning WebLogic Server and WebLogic Server applications. Isolate and troubleshoot issues related to application access, system performance, peak loads Experience in Shell scripting Configure WebLogic Server Environment for High Availability Experience with an organization with a key 24 X 7 reliance on its database is desirable. Real Time Application Cluster experience is preferred. Experience in managing servers in Oracle VM environment, WebLogic Server management, Data warehouse & ETL are nice to have. BS in Computer Science or equivalent qualification is needed. Oracle certification is a big plus. The Candidate would need to work well in a team environment, should have strong interpersonal skills and strong documentation skills. Responsibilities Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. Exp : 3-11 Yrs
Posted 3 months ago
5.0 - 8.0 years
10 - 14 Lacs
Coimbatore
Hybrid
Key Skills: Weblogic, Configuration Roles and Responsibilities: Work as a WebLogic Administrator with 4-8 years of production environment experience. Install, configure, and manage WebLogic servers (12c, 14c). Manage WebLogic domains, clusters, and application deployments. Handle Java EE applications, JNDI, JMS, and data source configurations. Tune performance and use monitoring tools for WebLogic. Set up and manage security (SSL, LDAP, role-based access). Manage SSL/TLS certificates -- create, install, renew, and revoke them. Troubleshoot WebLogic issues using logs, diagnostic tools, and JMX. Write scripts using Shell, Perl, Python, or similar languages. Automate tasks using tools like Ansible, Puppet, or Chef. Work with databases and messaging systems (Oracle, SQL, JMS). Integrate WebLogic with other tools (monitoring, logging, security). Skills Required: 4 - 8 years of experience working as a WebLogic Administrator in a production environment. Hands-on experience with WebLogic installation, configuration, and administration (including WebLogic 12c, 14c). Proficiency in managing WebLogic domains, clusters, and application deployments. Strong knowledge of Java EE applications, JNDI, JMS, and data source configurations. Experience with WebLogic performance tuning and monitoring tools. Familiarity with WebLogic security configurations (SSL, LDAP, role-based access control). Strong knowledge of SSL/TLS certificate management, including the generation, installation, renewal, and revocation of certificates. Experience with troubleshooting WebLogic Server issues using logs, diagnostic tools, and JMX. Strong scripting skills in Shell, Perl, Python, or similar languages. Experience w ith automation tools like Ansible, Puppet, or Chef. Familiarity with database and messaging systems (Oracle, SQL, JMS, etc.). Knowledge of WebLogic integration with other tools (e.g., monitoring, logging, security systems). Excellent problem-solving skills and the ability to work under pressure. Strong communication skills, both written and verbal, with the ability to document and explain complex concepts clearly. Education: Bachelor's Degree in related field
Posted 3 months ago
2 - 6 years
3 - 6 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: WebLogic Admin. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 4 months ago
3 - 8 years
25 - 30 Lacs
Pune
Work from Office
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Immerse yourself in the design, development, modification, debugging and maintenance of our clients software systems! Engage with specific modules, applications or technologies, and look after sophisticated assignments during the software development process. What will your job look like Proficiency in Shell Scripting: Capable of configuring application product builds using C/C++ and COBOL through advanced shell scripting techniques. Expertise in ICC Compiler : Skilled in utilizing ICC compiler to compile and configure application files for product builds. Installation & Configuration of Build Tools : Experienced in installing and configuring third-party software such as Ant and Make for building application products. C/C++ Build Knowledge: Proficient in building C/C++ files to generate objects, libraries, and binaries. Tivoli Workload Scheduler (TWS): Expertise & Experience in GITHUB repository management. System Integration: Experience in integrating C/C++ and vCOBOL applications with other systems, softwares & technologies (e.g., CORBA, WebSphere MQ). Installation and configuration of 3rd party softwares like Ant/Maven, Make, Websphere MQ, ICC Compiler, vCOBOL and Tivoli Workload Scheduler. Advanced Debugging Skills: Possesses excellent debugging skills for identifying and resolving issues in code. Support software configuration management and third-party software integration. Secondary Skills: Good Experience on Middleware technologies (Weblogic, Wildfly, Apache Tomcat, IBM Websphere MQ). Experience in Wildfly and WebLogic Administration which includes setting up clustered Wildfly & WebLogic Application Servers, JDBC/Database/Driver, Node Manager, Transactions, JVM Memory Tuning and deployments and SSL configuration. WebSphere MQ Expertise: Proficient in installing WebSphere MQ and configuring queue managers, listeners, and channels. Manage and maintain various environments including production, training, and load testing. Monitor systems, analyze issues, and provide performance measurement. Assist in error resolution across all environments and support during incident resolution. All you need is... Bachelor s degree in science / IT / Computing or equivalent. Proficiency in Shell Scripting, Jenkins and Automation Good knowledge of Unix, Linux and Solaris platform Good troubleshooting skills & communication skills. Knowledge on the batch job scheduler. Added advantage: DevOps tools like Jenkins (CI-CD), Ansible, Maven, Git, Packer Automation experience Azure Candidate should have: Good communication skill. Provide 24X7 support on rotational basis. Why you will love this job: You will be responsible for the integration between a major product infrastructure system and the Amdocs infrastructure system, driving automation helping teams work smarter and faster. Be a key member of an international, highly skilled and encouraging team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
Posted 4 months ago
1.0 - 3.0 years
4 - 7 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: WebLogic Admin. Experience: 1-3 Years.
Posted Date not available
6.0 - 10.0 years
8 - 12 Lacs
mumbai, navi mumbai
Work from Office
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle's core products, applications, and tools is important. Career Level - IC3 Responsibilities The Advanced Customer Services (ACS) is a unit within the Oracles Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. ACS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. ACS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. ACS covers the majority of large scale Oracle customers. Oracle Advanced Customer Services provides unmatched, tailored support that ensures organizations Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. ACS is industry-leading expertise with the highest customer satisfaction to support organizations business every step of the way. Available to work in 24X7 capability. Install, configure, and Administer Oracle WebLogic Server Expert knowledge of Oracle WebLogic Architecture, WebLogic clustering and Domain config. Good WebLogic troubleshooting skills. Worked on WebLogic upgrades and patching. Knowledge on Performance Tuning of WebLogic server components and monitoring aspects of WebLogic. Good communication and customer management skills. At least 7 plus years of experience with Oracle WebLogic Administrator / Consultant / Support Engineer BE/BTech and/or MS in Computer Science or equivalent preferred Oracle WebLogic / SOA / OCI Certification - Preferred Candidates having optional skills of Docker, Kubernetes, and Containers is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver postsales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales nontechnical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customers IT staff on a regular basis. Either at the clients site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. Qualifications
Posted Date not available
6.0 - 10.0 years
20 - 25 Lacs
kolkata, bengaluru
Work from Office
Job Title: Middleware / PaaS Platform Consultant Work Location: Bangalore / Hyderabad / Mumbai/ Noida / Chennai / Pune Oracle Consulting Solution Center is a unit within Oracle that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. OCSC team sells from a broad IT-services portfolio on both the fixed price and T&M basis. OCSC services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. OCSC covers the majority of large-scale Oracle customers. Oracle Consulting Solution Center provides unmatched, tailored support that ensures the organizations Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. Required Skills: Experience in Architecture Design & Deployment of Oracle Middleware products & administration Like WebLogic, SOA, IDM, and Web Center Suite. Work experience in Oracle Cloud and PaaS services eg: Java Cloud Service or WebLogic Cloud Service, SOA Cloud Service, Oracle Integration Cloud, and Identity Cloud Service. Good Windows & Unix Skills. Working knowledge of Oracle Cloud Infrastructure. Good Understanding of Middleware integration with other products. Knowledge of Single Sign On Configuration for Applications using Oracle IDAM or IDCS solution. Experience to work on OCI. Desired Skills: OCI Certification Foundation / Architect/professional is an added advantage. Willingness to travel both domestically and outside of the country. Career Level - IC3 Responsibilities Job Title: Middleware / PaaS Platform Consultant Work Location: Bangalore / Hyderabad / Mumbai/ Noida / Chennai / Pune Oracle Consulting Solution Center is a unit within Oracle that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. OCSC team sells from a broad IT-services portfolio on both the fixed price and T&M basis. OCSC services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. OCSC covers the majority of large-scale Oracle customers. Oracle Consulting Solution Center provides unmatched, tailored support that ensures the organizations Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. Required Skills: Experience in Architecture Design & Deployment of Oracle Middleware products & administration Like WebLogic, SOA, IDM, and Web Center Suite. Work experience in Oracle Cloud and PaaS services eg: Java Cloud Service or WebLogic Cloud Service, SOA Cloud Service, Oracle Integration Cloud, and Identity Cloud Service. Good Windows & Unix Skills. Working knowledge of Oracle Cloud Infrastructure. Good Understanding of Middleware integration with other products. Knowledge of Single Sign On Configuration for Applications using Oracle IDAM or IDCS solution. Experience to work on OCI. Desired Skills: OCI Certification Foundation / Architect/professional is an added advantage. Willingness to travel both domestically and outside of the country. Qualifications Career Level - IC3
Posted Date not available
6.0 - 10.0 years
8 - 12 Lacs
mumbai, navi mumbai
Work from Office
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle's core products, applications, and tools is important. Career Level - IC3 Responsibilities The Advanced Customer Services (ACS) is a unit within the Oracles Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. ACS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. ACS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. ACS covers the majority of large scale Oracle customers.Oracle Advanced Customer Services provides unmatched, tailored support that ensures organizations Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. ACS is industry-leading expertise with the highest customer satisfaction to support organizations business every step of the way. Available to work in 24X7 capability. Install, configure, and Administer Oracle WebLogic Server Expert knowledge of Oracle WebLogic Architecture, WebLogic clustering and Domain config. Good WebLogic troubleshooting skills. Worked on WebLogic upgrades and patching. Knowledge on Performance Tuning of WebLogic server components and monitoring aspects of WebLogic. Good communication and customer management skills. At least 7 plus years of experience with Oracle WebLogic Administrator/Consultant/Support Engineer BE/BTech and/or MS in Computer Science or equivalent preferred Oracle WebLogic / SOA / OCI Certification - Preferred Candidates having optional skills of Docker, Kubernetes, and Containers is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required.Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver postsales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales nontechnical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customers IT staff on a regular basis. Either at the clients site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. Qualifications Career Level - IC3
Posted Date not available
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