We are looking For Service Desk Engineer For Hyderabad / Noida

2 - 7 years

4 - 9 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

We are looking for Service Desk Engineer for Hyderabad / Noida

Experience : 2 to 6 Years

Location : Bangalore / Hyderabad / Chennai / Gurgaon

NP : Immediate only

Please send updated resume below mail ID :

sumanta.majumdar@infinite.com

Job Title: L2 Service Desk Analyst

Skills & Requirements:

Job Type: Service Desk Engineer

Base Location: [Hyderabad/Noida] (24x7 Hybrid / Remote / Onsite Support)

Shift Timing: Rotational (24x7x365 coverage)

Prerequisite: Must be open to night shifts and weekend coverage

RTO Hybrid Model

Bachelors degree in IT, Computer Science, or related field (or equivalent experience).

Familiarity with ITSM platforms (e.g., ServiceNow)

Strong understanding of Windows OS, basic networking, and enterprise applications.
Excellent communication skills in English (written and verbal).

  • ITIL Foundation Knowledge/certification.
  • Experience with remote desktop and diagnostic tools.
  • Ability to create and maintain SOPs and user guides.
  • Strong problem-solving and analytical skills.

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